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Windows 7: Crash may relate to Intel Wifi

29 Oct 2010   #1

Windows 7 Professional 64bit
 
 
Crash may relate to Intel Wifi

Hey,can someone help me. It really drive me crazy.

At frist,I meet the BSOD that Driver irql is not equal....

The relate file is netw5s64.sys
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88005E70431
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\102810-27565-01.dmp
C:\Users\James\AppData\Local\Temp\WER-74958-0.sysdata.xml
Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

Then I searched this forum and found the problem may from the intel wifi driver.
I uninstall the intel wifi driver and delete netw5s64.sys. Then I intall the update intel wifi driver from intel's website.

-----------------------------------------------------------------------------
However, the BSOD still there. Same problem as Driver is not equal....

But the file come to the netwns64.sys


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88005E6F431
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\102910-17659-01.dmp
C:\Users\James\AppData\Local\Temp\WER-73492-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

-------------------------------------------------------------------------------
I find I cannot delete the netwns64.sys because Intel Wifi need this file.

So is there anything wrong with other component of my computer?

Thanks a lot.
James

My System SpecsSystem Spec
.

29 Oct 2010   #2

Windows 8.1 Pro x64
 
 

All dumps point to netw5s64.sys, Intel Wifi driver
Update it using update utility: Intel® Driver Update Utility

This was likely caused by the following module: netw5s64.sys
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF88005EAFFB5)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
My System SpecsSystem Spec
29 Oct 2010   #3

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by yowanvista View Post
All dumps point to netw5s64.sys, Intel Wifi driver
Update it using update utility: Intel® Driver Update Utility

This was likely caused by the following module: netw5s64.sys
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF88005EAFFB5)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

hi,I have update my utility. And net5s64.sys have deleted from my notebook.

Now the file cause the crash is from the file netwns64.sys
My System SpecsSystem Spec
.


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 Crash may relate to Intel Wifi





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