Can't boot after kis 9 update


  1. igalep132
    Posts : 34
    7
       New #1

    Can't boot after kis 9 update


    Hello,

    Yesterday i got my new pc, (clean HD)
    first i installed win 7 ultimate 32b
    after that i updated it trough windows update.
    everything went ok.

    today i installed some applications (7z, picasa, foxit, office 07) and a trial ver of kis 2010 (9.0.0.736) from kaspersky web site.
    the installation executed without any issues, and after the installation long update process has began. when it finished i was kindly requested to restart my machine...
    and since then the machine is dead !!
    i can't boot neither regularly nor trough safe mode (i just see the label of "Verifying DMI Pool Data..."
    and even massive "F8" doesn't help much.

    I tried to make a restore using windows installation disk (it does find kaspersky's installation as a last known issue, and does "make" a restore with "successful" status in the end of the process, but not much happens, after the restart the problem still present.)
    Also i tried to run kaspersky rescue disk --> doesn't help much... (the screen just blinks)


    any idea before I'm fricking out ?

    thanks
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  3. zzz2496
    Posts : 1,325
    Windows7 Ultimate 64bit
       New #2

    It's a motherboard issue, I think you should clear CMOS data... DMI pool is managed by BIOS, if it's corrupted, clearing CMOS should resolve your issue.

    zzz2496
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  4. igalep132
    Posts : 34
    7
    Thread Starter
       New #3

    doesnt work :(


    none of those 3 methods didn't help...

    What next ?
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  6. zzz2496
    Posts : 1,325
    Windows7 Ultimate 64bit
       New #4

    How long did you leave the battery unplugged? To make sure it's cleared up, unplug your computer, then remove the CMOS battery for at least 3 minutes.

    zzz2496
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  7. igalep132
    Posts : 34
    7
    Thread Starter
       New #5

    SOLVED...

    i ran MBR fix with installation disk
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  8. zzz2496
    Posts : 1,325
    Windows7 Ultimate 64bit
       New #6

    Wow, it's good to know you solved the problem... Sorry that I didn't help much...

    zzz2496
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