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Windows 7: BSOD due to ntoskrnl.exe?

29 Oct 2010   #1

Windows 7 64 Professional
BSOD due to ntoskrnl.exe?

I get blue screens at least once a day. Sitill unknown. I ran memtest and prime95 last month with no errors. BlueScreenView shows ntoskrnl on a few of the crashes.

Any help would be greatly appreciated.


My System SpecsSystem Spec
29 Oct 2010   #2

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by gweglarz View Post
I get blue screens at least once a day. Sitill unknown. I ran memtest and prime95 last month with no errors. BlueScreenView shows ntoskrnl on a few of the crashes.

Any help would be greatly appreciated.

These are caused by several things all of which pointing to hardware.

I would re-run memtest for the proscribed 6-7 passes. One stick at a time, and test the mobo slots with known good ram.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\Windows7_BSOD_jcgriff2\102910-31465-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*;srv*e:\symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03016000 PsLoadedModuleList = 0xfffff800`03253e50
Debug session time: Fri Oct 29 14:04:30.772 2010 (GMT-4)
System Uptime: 1 days 0:18:44.739
Loading Kernel Symbols

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa7fffffffd8, 2, 1, fffff800030a73a4}

Probably caused by : memory_corruption ( nt!MiUnlinkFreeOrZeroedPage+1ca )

Followup: MachineOwner

2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: fffffa7fffffffd8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800030a73a4, address which referenced memory

Debugging Details:

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800032be0e0


fffff800`030a73a4 48893cc2        mov     qword ptr [rdx+rax*8],rdi





TRAP_FRAME:  fffff880009a9a10 -- (.trap 0xfffff880009a9a10)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=9ffffffffffffffa rbx=0000000000000000 rcx=0000000000000006
rdx=fffffa8000000008 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800030a73a4 rsp=fffff880009a9ba0 rbp=0000000000000028
 r8=0000000000000000  r9=0000000000000000 r10=fffffa8003c01060
r11=fffff880009a9c08 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac po cy
fffff800`030a73a4 48893cc2        mov     qword ptr [rdx+rax*8],rdi ds:fffffa7f`ffffffd8=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003085ca9 to fffff80003086740

fffff880`009a98c8 fffff800`03085ca9 : 00000000`0000000a fffffa7f`ffffffd8 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`009a98d0 fffff800`03084920 : ffffffff`ffffffff fffffa80`01174f80 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009a9a10 fffff800`030a73a4 : 00000000`00000000 00000000`00000000 fffffa80`03cf5040 fffff800`030cd985 : nt!KiPageFault+0x260
fffff880`009a9ba0 fffff800`030cd4c6 : 00000000`0000003f 00000000`00000028 00000000`0000000f 00000000`00000000 : nt!MiUnlinkFreeOrZeroedPage+0x1ca
fffff880`009a9c10 fffff800`0332ac06 : fffffa80`03cf5040 00000000`00000080 fffffa80`03c719e0 fffff800`03064c19 : nt!MmZeroPageThread+0x551
fffff880`009a9d40 fffff800`03064c26 : fffff800`03200e80 fffffa80`03cf5040 fffff800`0320ec40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`009a9d80 00000000`00000000 : fffff880`009aa000 fffff880`009a4000 fffff880`009a99b0 00000000`00000000 : nt!KxStartSystemThread+0x16


fffff800`030a73a4 48893cc2        mov     qword ptr [rdx+rax*8],rdi


SYMBOL_NAME:  nt!MiUnlinkFreeOrZeroedPage+1ca

FOLLOWUP_NAME:  MachineOwner



IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiUnlinkFreeOrZeroedPage+1ca

BUCKET_ID:  X64_0xA_nt!MiUnlinkFreeOrZeroedPage+1ca

Followup: MachineOwner
Old drivers
SiWinAcc.sys        fffff880`015a8000    fffff880`015b1000    0x00009000    0x4671d6fa    6/14/2007 20:02:02                        
SiRemFil.sys        fffff880`01e53000    fffff880`01e5b000    0x00008000    0x46798312    6/20/2007 15:42:10                        
SI3124.sys        fffff880`0108d000    fffff880`010a7000    0x0001a000    0x47e40d5d    3/21/2008 15:32:45                        
spldr.sys        fffff880`01e00000    fffff880`01e08000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
amdxata.sys        fffff880`01306000    fffff880`01311000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
nvraid.sys        fffff880`00c71000    fffff880`00c9a000    0x00029000    0x4a13a5ac    5/20/2009 02:39:40                        
nvstor.sys        fffff880`01000000    fffff880`0102b000    0x0002b000    0x4a13a711    5/20/2009 02:45:37                        
PxHlpa64.sys        fffff880`015da000    fffff880`015e5e00    0x0000be00    0x4a416253    6/23/2009 19:16:35
To cover possible OS corruption I would also run a system file check

SFC /SCANNOW Command - System File Checker

My System SpecsSystem Spec
01 Nov 2010   #3

Windows 7 64 Professional

Well, I ram memtest and it came back fine. One stick at a time, and a good one in every slot . Blew out dust. Reinstalled memory; DIMMS in different slots. Then it ws rebooting like it had hiccups. Reseated all DIMMs. Still BSODS; these are worse; on restore, startup, and after a few minutes after a boot.

I have to assume that somewhere is a bad DIMM and I should replace all; I was considering upgrading to 8GB anyway
My System SpecsSystem Spec

04 Nov 2010   #4

Windows 7 64 Professional

Well, I installed new memory, and no BSOD since!
My System SpecsSystem Spec

 BSOD due to ntoskrnl.exe?

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