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Windows 7: black screen with cursor... different I think

29 Oct 2010   #1
hagberd

windows 7 home premium 32bit
 
 
black screen with cursor... different I think

Seems to be a fairly common problem but I have a few difference than some of the posts I've read...

Did a full system scan and did a reboot. I then got the black screen but I can move my cursor and access any programs through the task manager.. (currently am typing this message with a black screen in the background)

So unlike other posts:
I have a cheap toshiba with no disc drive with no install disc
also my graphic card works fine...

I apologize if this is an incomplete post but I don't know much about PCs and I don't particularly want to get a new laptop....


My System SpecsSystem Spec
.

29 Oct 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Welcome to SF, Hagberd.

You said your graphics card works fine. Do you have the latest driver installed?

Why were you running a systems scan?

Lemur
My System SpecsSystem Spec
29 Oct 2010   #3
hagberd

windows 7 home premium 32bit
 
 

sorry, I did a full virus scan using Avira...

I am not sure if I have the new drivers installed...
My System SpecsSystem Spec
.


29 Oct 2010   #4
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Did you scan because of a problem, or just normal routine scanning?

Your System Specs do not list your Toshiba Satellite model #. By all means, update your video driver and let us know if that helps.
My System SpecsSystem Spec
29 Oct 2010   #5
hagberd

windows 7 home premium 32bit
 
 

a routine scanning... how do go about getting the newest video drivers?

satellite T135-S1309
My System SpecsSystem Spec
29 Oct 2010   #6
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

My System SpecsSystem Spec
30 Oct 2010   #7
hagberd

windows 7 home premium 32bit
 
 

downloaded every relevant driver... I don't think its a graphics card issue since I can still use programs just fine if I start new tasks through the task manager...

I have a feeling that a virus or malware I removed also had a command to delete whatever file is needed to load my desktop...

anyone with a similar problem out there... I don't want to reformat or get a new laptop quite yet... thanks
My System SpecsSystem Spec
Reply

 black screen with cursor... different I think




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