BSOD running COD4:MW2 in Single Player


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    BSOD running COD4:MW2 in Single Player


    Hey guys,

    I keep getting the BSOD when running MW2 in Single Player (haven't tried MP yet). It goes to BSOD then reboots my machine. I've updated my video card drivers and ended my Anti-Virus scanner's process (AVG 9 Free Edition) but to no avail.

    I've completed the steps in the BSOD Posting Instructions (https://www.sevenforums.com/crashes-d...tructions.html). I would love some help on this issue :)

    System (Custom Built):
    Windows 7 Home Premium 64bit OEM DVD
    - Installed myself
    - System is about 2 months old
    - Installed OS about 2 months ago
    - No other known problems (played StarCraft 2, Half-Life 2, Left 4 Dead 2, Minecraft, etc. without incident)
    Intel i7 960 @ 3.20GHz
    ASUS P6T Motherboard
    Corsair 12GB DDR3 RAM 1333MHz (6 x 2048MB)
    Radeon HD 5850 - 1GB GDDR5
    LG Flatron 23" Monitor
    WD Caviar Black 500GB, 7200RPM, 32MB
    Corsair TX750W 750-Watt Power Supply - ATX
    Cooler Master HAF 932 Full Tower
    On-Board Case Cooling

    Thanks all

    Jarrett
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    chisser98 said:
    Hey guys,

    I keep getting the BSOD when running MW2 in Single Player (haven't tried MP yet). It goes to BSOD then reboots my machine. I've updated my video card drivers and ended my Anti-Virus scanner's process (AVG 9 Free Edition) but to no avail.

    I've completed the steps in the BSOD Posting Instructions (https://www.sevenforums.com/crashes-d...tructions.html). I would love some help on this issue :)

    System (Custom Built):
    Windows 7 Home Premium 64bit OEM DVD
    - Installed myself
    - System is about 2 months old
    - Installed OS about 2 months ago
    - No other known problems (played StarCraft 2, Half-Life 2, Left 4 Dead 2, Minecraft, etc. without incident)
    Intel i7 960 @ 3.20GHz
    ASUS P6T Motherboard
    Corsair 12GB DDR3 RAM 1333MHz (6 x 2048MB)
    Radeon HD 5850 - 1GB GDDR5
    LG Flatron 23" Monitor
    WD Caviar Black 500GB, 7200RPM, 32MB
    Corsair TX750W 750-Watt Power Supply - ATX
    Cooler Master HAF 932 Full Tower
    On-Board Case Cooling

    Thanks all

    Jarrett
    Jarrett

    Three of 4 point to your video driver directly. the fourth indirectly.

    Re-install the video driver

    When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.

    KEn

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\103110-18954-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02c68000 PsLoadedModuleList = 0xfffff800`02ea5e50
    Debug session time: Sun Oct 31 01:58:46.723 2010 (GMT-4)
    System Uptime: 0 days 1:45:26.817
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    ......................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff8b60916a9d0, 0, fffff8800439205b, 5}
    
    
    Could not read faulting driver name
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b )
    
    Followup: MachineOwner
    ---------
    
    4: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff8b60916a9d0, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8800439205b, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000005, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f100e0
     fffff8b60916a9d0 
    
    FAULTING_IP: 
    dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b
    fffff880`0439205b 48392cf0        cmp     qword ptr [rax+rsi*8],rbp
    
    MM_INTERNAL_CODE:  5
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff88002807740 -- (.trap 0xfffff88002807740)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff8b60916a9d0 rbx=0000000000000000 rcx=fffff8a00916a9e8
    rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800439205b rsp=fffff880028078d0 rbp=000000000076786c
     r8=0000000000000003  r9=0000000000000003 r10=0000000000000018
    r11=fffffa800bdd63c0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x10b:
    fffff880`0439205b 48392cf0        cmp     qword ptr [rax+rsi*8],rbp ds:0002:fffff8b6`0916a9d0=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002d578c1 to fffff80002cd8740
    
    STACK_TEXT:  
    fffff880`028075d8 fffff800`02d578c1 : 00000000`00000050 fffff8b6`0916a9d0 00000000`00000000 fffff880`02807740 : nt!KeBugCheckEx
    fffff880`028075e0 fffff800`02cd682e : 00000000`00000000 fffff8a0`0916c4b0 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x40e8b
    fffff880`02807740 fffff880`0439205b : fffff8a0`0916c4b0 fffffa80`0a71c940 fffffa80`0bdd5000 00000000`00000000 : nt!KiPageFault+0x16e
    fffff880`028078d0 fffff880`0438f8af : 00000000`00000000 fffffa80`0a483220 00000000`000000a0 fffffa80`0a4b7668 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x10b
    fffff880`02807910 fffff880`043a965d : 00000000`00000000 fffff8a0`0b153cc0 fffffa80`00000000 fffffa80`0a3cd910 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b
    fffff880`02807ae0 fffff880`043a9398 : fffff800`0401a080 fffff880`043a8d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
    fffff880`02807cd0 fffff880`043a8e96 : 00000000`00000000 fffffa80`09f6fc00 00000000`00000080 fffffa80`09d80410 : dxgmms1!VidSchiSubmitQueueCommand+0x50
    fffff880`02807d00 fffff800`02f7cc06 : 00000000`02f391dd fffffa80`0bae0b60 fffffa80`09d40040 fffffa80`0bae0b60 : dxgmms1!VidSchiWorkerThread+0xd6
    fffff880`02807d40 fffff800`02cb6c26 : fffff800`02e52e80 fffffa80`0bae0b60 fffff800`02e60c40 fffff880`01251534 : nt!PspSystemThreadStartup+0x5a
    fffff880`02807d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b
    fffff880`0439205b 48392cf0        cmp     qword ptr [rax+rsi*8],rbp
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578
    
    FAILURE_BUCKET_ID:  X64_0x50_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b
    
    BUCKET_ID:  X64_0x50_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 1,962
    Windows 7 x64 (Ultimate)
       #3

    Patch the game if you haven't done so yet.

    Make sure you uninstall the drivers from Control Panel or Device Manager, then make sure you also Uninstall the PhysX drivers. Restart to safe mode and run the sweeper.

    Update your Audio drivers while you are at it.

    Reboot and Install fresh drivers with Elevated Admin Rights (right click file Run as Admin).

    Don't let Win 7 update your drivers.
      My Computer


  4. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Hi KEn and AstaLaVista,

    Thanks for the info - works like a charm now! Haven't had a BSOD yet after re-installing the ATI drivers. I appreciate the help!

    Just out of curiosity, any idea what would cause the drivers to screw up? I mean, I just installed them after a fresh Win 7 installation..very wierd.

    Anyway, thanks again guys!

    Cheers

    Jarrett
      My Computer


  5. Posts : 1,962
    Windows 7 x64 (Ultimate)
       #5

    Well, two things I have noticed and I am not a PC Guru by any stretch of the imagination but I do play a lot of games.

    Windows drivers From Windows Update seem to be sucky drivers so I upgrade by downloading a fresh copy from the source (ATI or Nvidia)

    Drivers get corrupted very easily this days so from time to time, every time I install a Game, new or old (I tend to replay my games from time to time), I notice something wrong so I just make a habit of downloading and refreshing my drivers.

    Now, since I only do SP Campaigns, I don't bother patching but since you mentioned MP, I thought patching could help.
      My Computer


  6. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    hmm, never thought of windows updating the drivers itself. Pain in the buttocks!

    Thanks again!

    Happy gaming
      My Computer


 

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