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Windows 7: Windows has recovered from an unexpected shut down - Can anyone help?

31 Oct 2010   #1
trl21

Windows 7 Professional 64 bit
 
 
Windows has recovered from an unexpected shut down - Can anyone help?

Hello all,

I've been getting the 'windows has recovered from an unexpected shut down' message after my laptop has put itself to sleep according to it's power plans. It awakes from sleep mode fine but I get this message. However if I manually put it to sleep and awaken it, there are no problems at all.

The information I am given for the error is below, along with the minidump files:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004879F4F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\103110-26223-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-2912694-0.sysdata.xml


Can anyone decipher the issue? Any help would be much appreciated!


Many thanks,

Tom


My System SpecsSystem Spec
31 Oct 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by trl21 View Post
Hello all,

I've been getting the 'windows has recovered from an unexpected shut down' message after my laptop has put itself to sleep according to it's power plans. It awakes from sleep mode fine but I get this message. The information I am given for the error is below:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004879F4F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\103110-26223-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-2912694-0.sysdata.xml



Can anyone decipher the issue? Any help would be much appreciated!

Many thanks,

Tom

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
31 Oct 2010   #3
trl21

Windows 7 Professional 64 bit
 
 

Files now attached.

Please let me know if this is the incorrect section of the forum!

Thanks
My System SpecsSystem Spec
03 Nov 2010   #4
trl21

Windows 7 Professional 64 bit
 
 

Anyone got any ideas on this?
My System SpecsSystem Spec
Reply

 Windows has recovered from an unexpected shut down - Can anyone help?




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