|04 Nov 2010||#1|
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BSOD on Brand New Laptop. Please help!
I'm not very computer savvy and was hoping someone here can help me out.
My Laptop is a brand new Asus G73JW-A1...less than 2 weeks old. I've been getting some random BSODs while just browsing the internet. I believe it may have something to do with my USB slots? I've noticed on 2 occasions the BSOD would read USB BUGCODE ERROR. I'm currently using a USB mouse with this laptop.
I performed a fresh install of Windows 7 Home Premium less than a week ago to get rid of all the bloatware. I only installed the essential drivers from the recovery disc.
Here is my information
- x86 (32-bit) or x64 ? 64-bit
- the original installed OS on the system? No...did a fresh install of Windows
- an OEM or full retail version? OEM
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer
- What is the age of system (hardware)? 2 weeks
- What is the age of OS installation (have you re-installed the OS?) 5 days
I believe I've attached the appropriate files. Any help would be greatly appreciated!!
|My System Specs|
|04 Nov 2010||#2|
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Start by removing Avast with this tool: http://files.avast.com/files/eng/aswclear5.exe
Replace it with MSE: http://www.microsoft.com/security_essentials
What USB devices do you have attached?
...Summary of the dumps
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Debug session time: Thu Nov 4 01:04:12.637 2010 (UTC - 4:00) System Uptime: 0 days 6:55:49.730 Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xFE PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Debug session time: Wed Nov 3 17:39:18.370 2010 (UTC - 4:00) System Uptime: 0 days 3:14:17.400 Probably caused by : ntkrnlmp.exe ( nt!KeSignalGateBoostPriority+2f ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0xA_nt!KeSignalGateBoostPriority+2f ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
|My System Specs|
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