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Windows 7: Blue Screen error System keeps rebooting/crashing

04 Nov 2010   #1

Windows 7 Professional 64 bit
 
 
Blue Screen error System keeps rebooting/crashing

I am on Windows 7 Professional 64 bit. Recently machine keeps rebooting, stalling, crashing at random intervals. Any ideas what may be going on?

This is the error that I am seeing:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: fc
BCP1: FFFFF8A001CDE670
BCP2: A67000002CFC7963
BCP3: FFFFF88005570980
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\110410-25584-01.dmp
C:\Users\Turners\AppData\Local\Temp\WER-5440113-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


My System SpecsSystem Spec
.

04 Nov 2010   #2

Windows 7 Professional 64 bit
 
 
Mini dump file attachment

Here is the minidump file
My System SpecsSystem Spec
04 Nov 2010   #3

Windows 7 Ultimate 32 bit
 
 

Hi, Chad; and welcome to the forum. Sorry you are having problems. Please read these threads and post back. We will be glad to help you.

[1 - Novice] How to ask for help with a BSOD problem

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
.


04 Nov 2010   #4

Windows 7 Professional 64 bit
 
 
Requested information

Is Windows 7 . . .
- x86 (32-bit) or x64 ? 64 Bit
- the original installed OS on the system? No, computer came with Vista originally
- an OEM or full retail version? Full Retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 1 year and a half
- What is the age of OS installation (have you re-installed the OS?) 3 months
My System SpecsSystem Spec
04 Nov 2010   #5

Windows 7 Ultimate 32 bit
 
 

Thanks, Chad. All three dumps indicate memory corruption. We will troubleshoot to find the cause. Begin by completely uninstalling Norton/Symantec using this removal tool: Tool. Your dumps show Norton was involved in the crashes. Download and install Microsoft Security Essentials and make sure Windows Firewall is turned. I advise you not to reinstall Norton.
Quote:
Error code A (2X), IRQL_NOT_LESS_OR_EQUAL. Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility.

Error code FC, ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY. Usual causes: Device driver
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c5e000 PsLoadedModuleList = 0xfffff800`02e9be50
Debug session time: Wed Nov  3 11:48:20.337 2010 (GMT-4)
System Uptime: 0 days 22:42:43.116
Loading Kernel Symbols
...............................................................
................................................................
........................................
Loading User Symbols
Loading unloaded module list
..............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {12800110d608, 2, 1, fffff80002cef3a4}

Probably caused by : memory_corruption ( nt!MiUnlinkFreeOrZeroedPage+1ca )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 000012800110d608, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002cef3a4, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f060e0
 000012800110d608 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!MiUnlinkFreeOrZeroedPage+1ca
fffff800`02cef3a4 48893cc2        mov     qword ptr [rdx+rax*8],rdi

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880009a9a10 -- (.trap 0xfffff880009a9a10)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000030000221ac0 rbx=0000000000000000 rcx=0000000000000004
rdx=fffffa8000000008 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002cef3a4 rsp=fffff880009a9ba0 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=fffffa800227cca0
r11=fffff880009a9c08 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!MiUnlinkFreeOrZeroedPage+0x1ca:
fffff800`02cef3a4 48893cc2        mov     qword ptr [rdx+rax*8],rdi ds:00001280`0110d608=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ccdca9 to fffff80002cce740

STACK_TEXT:  
fffff880`009a98c8 fffff800`02ccdca9 : 00000000`0000000a 00001280`0110d608 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`009a98d0 fffff800`02ccc920 : 00000000`00000000 fffffa80`0110d300 fffffa80`00000001 fffff800`00040001 : nt!KiBugCheckDispatch+0x69
fffff880`009a9a10 fffff800`02cef3a4 : fffff800`02e48e80 00000000`00000000 fffffa80`0227ca20 00000000`00000010 : nt!KiPageFault+0x260
fffff880`009a9ba0 fffff800`02d154c6 : 00000000`0000000f 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiUnlinkFreeOrZeroedPage+0x1ca
fffff880`009a9c10 fffff800`02f72c06 : fffffa80`02343b60 00000000`00000080 fffffa80`02343040 fffff800`02cacc19 : nt!MmZeroPageThread+0x551
fffff880`009a9d40 fffff800`02cacc26 : fffff800`02e48e80 fffffa80`02343b60 fffff800`02e56c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`009a9d80 00000000`00000000 : fffff880`009aa000 fffff880`009a4000 fffff880`009a98b0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiUnlinkFreeOrZeroedPage+1ca
fffff800`02cef3a4 48893cc2        mov     qword ptr [rdx+rax*8],rdi

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiUnlinkFreeOrZeroedPage+1ca

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiUnlinkFreeOrZeroedPage+1ca

BUCKET_ID:  X64_0xA_nt!MiUnlinkFreeOrZeroedPage+1ca

Followup: MachineOwner
---------

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FC, {fffff8a001cde670, a67000002cfc7963, fffff88005570980, 2}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+42497 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
An attempt was made to execute non-executable memory.  The guilty driver
is on the stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: fffff8a001cde670, Virtual address for the attempted execute.
Arg2: a67000002cfc7963, PTE contents.
Arg3: fffff88005570980, (reserved)
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xFC

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88005570980 -- (.trap 0xfffff88005570980)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=000007fefecef4d8
rdx=0000000000000d9c rsi=0000000000000000 rdi=0000000000000000
rip=fffff8a001cde670 rsp=fffff88005570b18 rbp=fffff8a001630480
 r8=fffff8a001cde670  r9=0000000000000d9c r10=0000000000000d9c
r11=0000000000315320 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
fffff8a0`01cde670 0000            add     byte ptr [rax],al ds:00000000`00000001=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002d08bcf to fffff80002c88740

STACK_TEXT:  
fffff880`05570818 fffff800`02d08bcf : 00000000`000000fc fffff8a0`01cde670 a6700000`2cfc7963 fffff880`05570980 : nt!KeBugCheckEx
fffff880`05570820 fffff800`02c8682e : 00000000`00000008 00000000`00000d9c fffff8a0`09e5e800 fffff880`05570ae8 : nt! ?? ::FNODOBFM::`string'+0x42497
fffff880`05570980 fffff8a0`01cde670 : 00000000`00000d9c 00000000`00000d9c fffff8a0`01630480 fffff8a0`01cde670 : nt!KiPageFault+0x16e
fffff880`05570b18 00000000`00000d9c : 00000000`00000d9c fffff8a0`01630480 fffff8a0`01cde670 fffff800`02f9e4d6 : 0xfffff8a0`01cde670
fffff880`05570b20 00000000`00000d9c : fffff8a0`01630480 fffff8a0`01cde670 fffff800`02f9e4d6 00000000`00000000 : 0xd9c
fffff880`05570b28 fffff8a0`01630480 : fffff8a0`01cde670 fffff800`02f9e4d6 00000000`00000000 fffffa80`05a2c320 : 0xd9c
fffff880`05570b30 fffff8a0`01cde670 : fffff800`02f9e4d6 00000000`00000000 fffffa80`05a2c320 fffffa80`05e545e0 : 0xfffff8a0`01630480
fffff880`05570b38 fffff800`02f9e4d6 : 00000000`00000000 fffffa80`05a2c320 fffffa80`05e545e0 00000000`00000000 : 0xfffff8a0`01cde670
fffff880`05570b40 fffff800`02f9e414 : 00000000`00000d9c fffffa80`05a2c320 fffff8a0`01630480 00000000`00000d9c : nt!ObpCloseHandleTableEntry+0x86
fffff880`05570bd0 fffff800`02c87993 : fffffa80`05e545e0 fffff880`05570ca0 00000000`022ae1e8 fffffa80`029ca440 : nt!ObpCloseHandle+0x94
fffff880`05570c20 00000000`7702fe4a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`022ae088 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7702fe4a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+42497
fffff800`02d08bcf cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+42497

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0xFC_nt!_??_::FNODOBFM::_string_+42497

BUCKET_ID:  X64_0xFC_nt!_??_::FNODOBFM::_string_+42497

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`04400000 fffff880`0443e000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f82000 fffff880`00fd9000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03c43000 fffff880`03ccd000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04be0000 fffff880`04bf6000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`03fa4000 fffff880`03fbb000   amdk8    amdk8.sys    Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`0113b000 fffff880`01146000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`065e6000 fffff880`065f1000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00df7000 fffff880`00e00000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`03d50000 fffff880`03d59000   aw_host5 aw_host5.sys Mon Feb 19 05:35:33 2007 (45D97D75)
fffff880`03b31000 fffff880`03b38000   awechomd awechomd.sys Wed Dec 02 01:43:47 2009 (4B160CA3)
fffff880`041cb000 fffff880`041cee80   BdaSup   BdaSup.SYS   Mon Jul 13 20:06:40 2009 (4A5BCC10)
fffff880`03ae7000 fffff880`03aee000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03e91000 fffff880`03f7e000   BHDrvx64 BHDrvx64.sys Fri Aug 27 18:11:09 2010 (4C7837FD)
fffff880`02dd0000 fffff880`02de1000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`02bce000 fffff880`02bec000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`04200000 fffff880`042cb000   CAX_CNXT CAX_CNXT.sys Fri Feb 13 16:19:32 2009 (4995E3E4)
fffff880`04470000 fffff880`045e4000   CAX_DP   CAX_DP.sys   Fri Feb 13 16:18:25 2009 (4995E3A1)
fffff880`042cd000 fffff880`0433d000   CAXHWBS2 CAXHWBS2.sys Fri Feb 13 16:21:18 2009 (4995E44E)
fffff960`00730000 fffff960`00757000   cdd      cdd.dll      unavailable (00000000)
fffff880`02bb1000 fffff880`02bce000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`03ab4000 fffff880`03ade000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d1d000 fffff880`00ddd000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`011cc000 fffff880`011fc000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cbf000 fffff880`00d1d000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0132f000 fffff880`013a2000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04bd0000 fffff880`04be0000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0500c000 fffff880`0501a000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02c00000 fffff880`02c83000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`02c83000 fffff880`02ca1000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`02dc1000 fffff880`02dd0000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01435000 fffff880`0144b000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05652000 fffff880`05674000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`04bf6000 fffff880`04c00000   dump_diskdump dump_diskdump.sys Mon Jul 12 23:32:05 2010 (4C3BDE35)
fffff880`041d5000 fffff880`041e8000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`03a51000 fffff880`03a8f000   dump_nvstor64 dump_nvstor64.sys Mon Jun 22 18:23:37 2009 (4A400469)
fffff880`05000000 fffff880`0500c000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04a96000 fffff880`04b8a000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04b8a000 fffff880`04bd0000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`02d26000 fffff880`02d9c000   eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`065be000 fffff880`065de000   ENG64    ENG64.SYS    Wed Sep 15 06:25:35 2010 (4C909F1F)
fffff880`02d9c000 fffff880`02dc1000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`06400000 fffff880`065be000   EX64     EX64.SYS     Wed Sep 15 06:33:41 2010 (4C90A105)
fffff880`02ab3000 fffff880`02ae9000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`01071000 fffff880`01085000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01146000 fffff880`01192000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0142b000 fffff880`01435000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`00c55000 fffff880`00c8f000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0162b000 fffff880`01675000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`031f4000 fffff800`0323d000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04029000 fffff880`041ca300   HCW85BDA HCW85BDA.sys Tue Jul 14 16:46:46 2009 (4A5CEEB6)
fffff880`0443e000 fffff880`04462000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`02de1000 fffff880`02dfa000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`061f3000 fffff880`061fb080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`0401b000 fffff880`04029000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`02ae9000 fffff880`02bb1000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`0168d000 fffff880`01696000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`03fbb000 fffff880`03fd9000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`02cab000 fffff880`02d26000   IDSvia64 IDSvia64.sys Fri Sep 10 17:54:50 2010 (4C8AA92A)
fffff880`03b9a000 fffff880`03bc6000   Ironx64  Ironx64.SYS  Wed Jun 23 20:28:49 2010 (4C22A6C1)
fffff880`03fd9000 fffff880`03fe8000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bc7000 fffff800`00bd1000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0433d000 fffff880`04380000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01600000 fffff880`0162b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`041cf000 fffff880`041d4200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`01085000 fffff880`0109a000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`03a8f000 fffff880`03ab2000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c9e000 fffff880`00cab000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`038a1000 fffff880`038a5280   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:27:26 2006 (449716BE)
fffff880`045e4000 fffff880`045f3000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`05674000 fffff880`05682000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`06178000 fffff880`06187000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`041e8000 fffff880`041f5000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00ddd000 fffff880`00df7000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02a00000 fffff880`02a18000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`02a18000 fffff880`02a45000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`02a45000 fffff880`02a93000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`0387e000 fffff880`038a1000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`03b53000 fffff880`03b5e000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fe2000 fffff880`00fec000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`012d1000 fffff880`0132f000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03dee000 fffff880`03df9000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`017e8000 fffff880`017fa000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01696000 fffff880`01788000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04a24000 fffff880`04a30000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`04a30000 fffff880`04a5f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05600000 fffff880`05615000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03d41000 fffff880`03d50000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03ccd000 fffff880`03d12000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01788000 fffff880`017e8000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`03b5e000 fffff880`03b6f000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03c36000 fffff880`03c42000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c18000 fffff800`031f4000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0144e000 fffff880`015f1000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`03ade000 fffff880`03ae7000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`0614a000 fffff880`0614b180   nvBridge nvBridge.kmd Sun Sep 27 19:46:14 2009 (4ABFF946)
fffff880`05686000 fffff880`06149a80   nvlddmkm nvlddmkm.sys Sun Sep 27 20:12:06 2009 (4ABFFF56)
fffff880`04380000 fffff880`043d1500   nvmf6264 nvmf6264.sys Thu Jul 30 19:48:18 2009 (4A723142)
fffff880`00c2a000 fffff880`00c55000   nvstor   nvstor.sys   Wed May 20 02:45:37 2009 (4A13A711)
fffff880`010fd000 fffff880`0113b000   nvstor64 nvstor64.sys Mon Jun 22 18:23:37 2009 (4A400469)
fffff880`03d1b000 fffff880`03d41000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00ec6000 fffff880`00ecd000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fec000 fffff880`00ffc000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0141a000 fffff880`0142b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`038a6000 fffff880`0394c000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05615000 fffff880`05652000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cab000 fffff880`00cbf000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04a00000 fffff880`04a24000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04a5f000 fffff880`04a7a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0614c000 fffff880`0616d000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04a7a000 fffff880`04a94000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03a00000 fffff880`03a51000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0616d000 fffff880`06178000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`03b38000 fffff880`03b41000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03b41000 fffff880`03b4a000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03b4a000 fffff880`03b53000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01192000 fffff880`011cc000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`02a9b000 fffff880`02ab3000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0501c000 fffff880`051fc400   RTKVHD64 RTKVHD64.sys Tue Aug 04 05:50:52 2009 (4A78047C)
fffff880`0394c000 fffff880`03957000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01685000 fffff880`0168d000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`05200000 fffff880`052ba000   SRTSP64  SRTSP64.SYS  Tue Jul 27 18:18:25 2010 (4C4F5B31)
fffff880`03bc6000 fffff880`03bdc000   SRTSPX64 SRTSPX64.SYS Tue Jul 27 18:18:31 2010 (4C4F5B37)
fffff880`052f2000 fffff880`05388000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`03800000 fffff880`03867000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`03957000 fffff880`03984000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`0109b000 fffff880`010fd000   storport storport.sys Mon Jul 13 20:01:18 2009 (4A5BCACE)
fffff880`04a94000 fffff880`04a95480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01000000 fffff880`01071000   SYMDS64  SYMDS64.SYS  Mon May 17 21:12:48 2010 (4BF1E990)
fffff880`01203000 fffff880`012d1000   SYMEFA64 SYMEFA64.SYS Thu Jul 22 22:19:55 2010 (4C48FC4B)
fffff880`03c00000 fffff880`03c36000   SYMEVENT64x86 SYMEVENT64x86.SYS Fri Jul 30 19:05:59 2010 (4C535AD7)
fffff880`03d88000 fffff880`03dee000   SYMNETS  SYMNETS.SYS  Tue Jul 06 23:22:28 2010 (4C33F2F4)
fffff880`01801000 fffff880`019fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`03984000 fffff880`03996000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`03b8d000 fffff880`03b9a000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`03b6f000 fffff880`03b8d000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03d74000 fffff880`03d88000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00420000 fffff960`0042a000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03f7e000 fffff880`03fa4000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`06187000 fffff880`06199000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`03e67000 fffff880`03e81c00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`043d2000 fffff880`043ef000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`0501a000 fffff880`0501bf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`03e56000 fffff880`03e67000   usbehci  usbehci.sys  Sat Oct 24 00:27:33 2009 (4AE28235)
fffff880`06199000 fffff880`061f3000   usbhub   usbhub.sys   Sat Oct 24 00:28:24 2009 (4AE28268)
fffff880`03fe8000 fffff880`03ff3000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`03e00000 fffff880`03e56000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`04000000 fffff880`0401b000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`03aee000 fffff880`03afc000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`03afc000 fffff880`03b21000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`01675000 fffff880`01685000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e6a000 fffff880`00ec6000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`013a2000 fffff880`013ee000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03d59000 fffff880`03d74000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`03b21000 fffff880`03b31000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00ecf000 fffff880`00f73000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f73000 fffff880`00f82000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03d12000 fffff880`03d1b000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00080000 fffff960`0038f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`00fd9000 fffff880`00fe2000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`03bdc000 fffff880`03bfd000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`052ba000 fffff880`052eb000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)
fffff880`03996000 fffff880`0399e000   XAudio64 XAudio64.sys Wed Apr 29 14:21:07 2009 (49F89A93)

Unloaded modules:
fffff880`065c6000 fffff880`065e6000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06408000 fffff880`065c6000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`05388000 fffff880`053f9000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015f1000 fffff880`015ff000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`013ee000 fffff880`013f8000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`03a63000 fffff880`03aa1000   dump_nvstor6
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`03aa1000 fffff880`03ab4000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
I find the following outdated drivers loaded on your system. The two in red font are quite obsolete. Out of date drivers can and do cause memory corruption and crashes. Update these drivers.
Quote:
aw_host5.sys Mon Feb 19 05:35:33 2007 - pcAnywhere Host Driver for Windows or pcAnywhere Host Driver for Windows 2000/XP belongs to the software pcAnywhere or Symantec pcAnywhere by Symantec Corporation (www.symantec.com). This is XP software; uninstall it.

mdmxsdk.sys Mon Jun 19 17:27:26 2006
- Conexant Modem Diagnostic Interface x86 Driver Conexant: Support. Try to update the driver. If there is no update dated July 13, 2009 or later, navigate to C:\Windows\System32\Drivers and rename the driver from .sys to .bak. This will break the modem.

nvstor.sys Wed May 20 02:45:37 2009 - nVidia Storage Drivers Drivers - Download NVIDIA Drivers

nvstor64.sys Mon Jun 22 18:23:37 2009 - nVidia Storage Driver (nForce chipset driver) Drivers - Download NVIDIA Drivers

XAudio64.sys Wed Apr 29 14:21:07 2009 - Conexant Modem Audio Conexant: Support
How to update drivers -
Quote:
- I have listed links to most of the drivers in the code box above. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
Uninstall Norton, update the drivers, reboot and see how your system does. Please let us know. If you get another BSOD, upload it and we will go from there.
My System SpecsSystem Spec
06 Nov 2010   #6

Windows 7 Professional 64 bit
 
 

Getting more blue screens. I have removed what you have asked, but perhaps I have missed something. I ran the dump file collection and Perf monitor again and attached to this thread. Please advice on my next steps. Thanks
My System SpecsSystem Spec
Reply

 Blue Screen error System keeps rebooting/crashing





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