BSOD help

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  1. Posts : 28,845
    Win 8 Release candidate 8400
       #11

    julianbraso said:
    The BSOD error code is 0x000008E or something like that, now the bsod doesn't tell me the problem it only says that a problem has been found etc

    After you update we can help you. The current problem is relatively easy to fix
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #12

    julianbraso said:
    why my system clock out of sync ken?
    I suspect it is more than your system clock. If you want to sync your clock go to the time and say update now.

    If there is a modded OS it will tell you



    See picture
    Last edited by zigzag3143; 26 Jan 2011 at 03:53.
      My Computer


  3. Posts : 10
    windows 7 ultima 32 bit
    Thread Starter
       #13

    Ok, tomorrow i'm updating and i'll be back with news, meanwhile i updated the clock and at first it timed out, but after that it updated succesfully
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #14

    julianbraso said:
    Ok, tomorrow i'm updating and i'll be back with news, meanwhile i updated the clock and at first it timed out, but after that it updated succesfully
    You may want to remove the virtual HD software (daemon tools/alcohol 120). It is involved in your BSOD
      My Computer


  5. Posts : 10
    windows 7 ultima 32 bit
    Thread Starter
       #15

    i just have removed it by now, i'm going to play some cs in order to see if the pc crashes
      My Computer


  6. Posts : 10
    windows 7 ultima 32 bit
    Thread Starter
       #16

    ok i'm back, the pc is still firing bsod's at me
      My Computer


  7. Posts : 11,840
    64-bit Windows 8.1 Pro
       #17

    Julian, please upload your latest .dmp file..

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  8. Posts : 10
    windows 7 ultima 32 bit
    Thread Starter
       #18

    done, please help me
      My Computer


  9. Posts : 507
    Windows 7 Ultimate x64 SP1
       #19

    Hi,
    Your dumps bugcheck:
    - 0x1E = KMODE_EXCEPTION_NOT_HANDLED probably cause by driver or RAM
    - 0x3B = SYSTEM_SERVICE_EXCEPTION

    Msmpeng.exe was involved in the both dumps, It relates to your Windows Defender or MSE.
    So I would recommend you to reinstall that applications.

    Then these drivers need to be update:
    Code:
    ASACPI.sys   Wed May 13 18:25:17 2009 --> Asus ATK0110 ACPI Utility
    AsIO.sys     Mon Apr 06 00:21:08 2009 --> Asus PCProbe Utility
    
    Nvdia chipset drivers: 
    nvmf6264.sys Thu Apr 30 12:45:59 2009
    nvstor.sys   Tue May 19 23:45:37 2009
    nvstor64.sys Wed Apr 29 18:57:30 2009
    Make sure to do the update, and if the problem persist then test your RAM with memtest86 for at least 7 passes.
    RAM - Test with Memtest86+

    Code:
    BugCheck 1E, {ffffffffc0000005, fffff800028f1065, 0, ffffffffffffffff}
    Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+265 )
    Log
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff800028ffc22, fffff88004239a70, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800028ffc22, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff88004239a70, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
    
    FAULTING_IP: 
    nt!KxWaitForLockOwnerShip+12
    fffff800`028ffc22 48890a          mov     qword ptr [rdx],rcx
    
    CONTEXT:  fffff88004239a70 -- (.cxr 0xfffff88004239a70)
    rax=000000000000003e rbx=fffff80002a37e80 rcx=fffff80002a385e0
    rdx=0040000000000000 rsi=0000000000000001 rdi=fffff80002a385e0
    rip=fffff800028ffc22 rsp=fffff8800423a450 rbp=fffff8800423a4c0
     r8=4000000000000000  r9=0000000000000000 r10=00000000000002fe
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=fffffa80029bfb30 r15=0000000000812df0
    iopl=0         nv up ei ng nz na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
    nt!KxWaitForLockOwnerShip+0x12:
    fffff800`028ffc22 48890a          mov     qword ptr [rdx],rcx ds:002b:00400000`00000000=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  MsMpEng.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff800028ffc22
    
    STACK_TEXT:  
    fffff880`0423a450 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxWaitForLockOwnerShip+0x12
    
    
    FOLLOWUP_IP: 
    nt!KxWaitForLockOwnerShip+12
    fffff800`028ffc22 48890a          mov     qword ptr [rdx],rcx
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!KxWaitForLockOwnerShip+12
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    STACK_COMMAND:  .cxr 0xfffff88004239a70 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KxWaitForLockOwnerShip+12
    
    BUCKET_ID:  X64_0x3B_nt!KxWaitForLockOwnerShip+12
    
    Followup: MachineOwner
    ---------
      My Computer


  10. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #20

    MSE should be OK; you can leave it for now. It is probably a victim of the crash rather than a cause. I think you have other problems. Please update the drivers that Wish listed above.
      My Computer


 
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