Windows 7: BSOD (ks.sys bad pool caller)

epek12 · 05 Nov 2010

Hello everybody! I have a small problem, well i think it´s a small one. My computer sometimes crashes, I will atach the dump file. Otherwise, it runs perfectly, except few crashes in almost 10 months. It used to happen every three or four months one crash, and it didn´t bother me that much, but now I had three crashes in just few days, all reporting the same error (subject). I tried to google it, but didn´t find anything specific. Last thing I installed was MS Visual C++ 2010 Express, and I noticed that Ad Aware (free edition) takes unusual long time to update and long time while performing scans.
Can anybody please help me, and direct me to the driver or program that is causing this?
Thank you in advance!

CarlTR6 · 05 Nov 2010

Hi, epek; welcome to the forum. I am sorry that you are having problems. Please read these threads and post back. We will be glad to help you. We need system information that the dumps do not give us.

[1 - Novice] How to ask for help with a BSOD problem

http://www.sevenforums.com/crashes-d...tructions.html

epek12 · 05 Nov 2010

Thank you for instructions, hope it´s ok now

CarlTR6 · 05 Nov 2010

Just right and thank you.

Quote:

error code C2, BAD_POOL_CALLER. Usual causes: Device driver, ?Memory

Code:

Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e16000 PsLoadedModuleList = 0xfffff800`03053e50
Debug session time: Thu Nov  4 16:07:00.937 2010 (GMT-4)
System Uptime: 0 days 10:40:14.607
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 1097, 40b0006, fffffa8005aeeb10}

*** WARNING: Unable to verify timestamp for Cinergy_HT_PCI_MKII.sys
*** ERROR: Module load completed but symbols could not be loaded for Cinergy_HT_PCI_MKII.sys
GetPointerFromAddress: unable to read from fffff800030be0e0
Probably caused by : ks.sys ( ks!CKsQueue::FreeStreamPointer+6b )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001097, (reserved)
Arg3: 00000000040b0006, Memory contents of the pool block
Arg4: fffffa8005aeeb10, Address of the block of pool being deallocated

Debugging Details:
------------------


POOL_ADDRESS:  fffffa8005aeeb10 

FREED_POOL_TAG:  KSsp

BUGCHECK_STR:  0xc2_7_KSsp

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  CinergyDvr.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002fb960e to fffff80002e86740

STACK_TEXT:  
fffff880`0a3d9588 fffff800`02fb960e : 00000000`000000c2 00000000`00000007 00000000`00001097 00000000`040b0006 : nt!KeBugCheckEx
fffff880`0a3d9590 fffff880`04da96c7 : fffffa80`04061ae0 00000000`00000000 00000000`00000000 fffffa80`04061ae0 : nt!ExDeferredFreePool+0x11eb
fffff880`0a3d9640 fffff880`04da9607 : fffffa80`05aeeb10 00000000`00000000 fffffa80`073f3aa0 fffffa80`05aeeb10 : ks!CKsQueue::FreeStreamPointer+0x6b
fffff880`0a3d9670 fffff880`04d7db50 : fffffa80`03d1e890 fffffa80`0707b708 fffffa80`055e78c0 fffffa80`055e78c0 : ks!CKsQueue::DeleteStreamPointer+0x147
fffff880`0a3d96b0 fffffa80`03d1e890 : fffffa80`0707b708 fffffa80`055e78c0 fffffa80`055e78c0 00000000`00000000 : Cinergy_HT_PCI_MKII+0x18b50
fffff880`0a3d96b8 fffffa80`0707b708 : fffffa80`055e78c0 fffffa80`055e78c0 00000000`00000000 fffff880`04d7e0ef : 0xfffffa80`03d1e890
fffff880`0a3d96c0 fffffa80`055e78c0 : fffffa80`055e78c0 00000000`00000000 fffff880`04d7e0ef fffffa80`05584700 : 0xfffffa80`0707b708
fffff880`0a3d96c8 fffffa80`055e78c0 : 00000000`00000000 fffff880`04d7e0ef fffffa80`05584700 fffff800`0317ef15 : 0xfffffa80`055e78c0
fffff880`0a3d96d0 00000000`00000000 : fffff880`04d7e0ef fffffa80`05584700 fffff800`0317ef15 fffffa80`05584700 : 0xfffffa80`055e78c0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
ks!CKsQueue::FreeStreamPointer+6b
fffff880`04da96c7 f08383d0000000ff lock add dword ptr [rbx+0D0h],0FFFFFFFFh

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  ks!CKsQueue::FreeStreamPointer+6b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: ks

IMAGE_NAME:  ks.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bca9f

FAILURE_BUCKET_ID:  X64_0xc2_7_KSsp_ks!CKsQueue::FreeStreamPointer+6b

BUCKET_ID:  X64_0xc2_7_KSsp_ks!CKsQueue::FreeStreamPointer+6b

Followup: MachineOwner
---------

1: kd> lmtsmn
start             end                 module name
fffff880`04c56000 fffff880`04c9b000   aaimbs6t aaimbs6t.SYS Tue Jul 14 17:12:55 2009 (4A5CF4D7)
fffff880`01000000 fffff880`01057000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`051e4000 fffff880`051fc000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`013bd000 fffff880`013fc000   afcdp    afcdp.sys    Fri Sep 11 12:19:38 2009 (4AAA789A)
fffff880`0316f000 fffff880`031f9000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04cab000 fffff880`04cc1000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00fc8000 fffff880`00fd3000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`00f95000 fffff880`00f9e000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f9e000 fffff880`00fc8000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`050dd000 fffff880`050ff000   AtiHdmi  AtiHdmi.sys  Wed Nov 18 18:25:33 2009 (4B04826D)
fffff880`03e00000 fffff880`03e2c000   atikmpag atikmpag.sys Fri Dec 11 14:51:08 2009 (4B22A2AC)
fffff880`040a6000 fffff880`046e9000   atipmdag atipmdag.sys Fri Dec 11 15:33:38 2009 (4B22ACA2)
fffff960`008c0000 fffff960`00921000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`03f7d000 fffff880`03fc4000   avgldx64 avgldx64.sys Thu Jun 03 17:06:48 2010 (4C081968)
fffff880`03f75000 fffff880`03f7c080   avgmfx64 avgmfx64.sys Sun Apr 25 17:06:15 2010 (4BD4AEC7)
fffff880`030d9000 fffff880`0312a000   avgtdia  avgtdia.sys  Thu Jun 03 17:09:57 2010 (4C081A25)
fffff880`04de9000 fffff880`04dece80   BdaSup   BdaSup.SYS   Mon Jul 13 20:06:40 2009 (4A5BCC10)
fffff880`01688000 fffff880`0168f000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03f64000 fffff880`03f75000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`0515e000 fffff880`0517c000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006b0000 fffff960`006d7000   cdd      cdd.dll      unavailable (00000000)
fffff880`01523000 fffff880`0154d000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d29000 fffff880`00de9000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`04d65000 fffff880`04da5800   Cinergy_HT_PCI_MKII Cinergy_HT_PCI_MKII.sys Fri May 11 04:18:35 2007 (464426DB)
fffff880`01bb6000 fffff880`01be6000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00ccb000 fffff880`00d29000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01495000 fffff880`01508000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04c9b000 fffff880`04cab000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`065ef000 fffff880`065f7000   cpuz132_x64 cpuz132_x64.sys Thu Mar 26 19:17:23 2009 (49CC0D03)
fffff880`06466000 fffff880`06474000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03ec3000 fffff880`03f46000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`03f46000 fffff880`03f64000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03eb4000 fffff880`03ec3000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01c5a000 fffff880`01c70000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0513c000 fffff880`0515e000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`06480000 fffff880`06489000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06474000 fffff880`06480000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06489000 fffff880`0649c000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`0649c000 fffff880`064a8000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`046e9000 fffff880`047dd000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04000000 fffff880`04046000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`06f1b000 fffff880`06f51000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`04df3000 fffff880`04e00000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`00fd3000 fffff880`00fe7000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`050bd000 fffff880`050c8000   flpydisk flpydisk.sys Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`00c00000 fffff880`00c4c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01519000 fffff880`01523000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`01a86000 fffff880`01ac0000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0162b000 fffff880`01675000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`06f59000 fffff880`06f61000   gdrv     gdrv.sys     Sat Oct 13 03:22:00 2007 (47107218)
fffff800`033f2000 fffff800`0343b000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04046000 fffff880`0406a000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`06435000 fffff880`0644e000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`0644e000 fffff880`06456080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`06427000 fffff880`06435000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`06527000 fffff880`065ef000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01c51000 fffff880`01c5a000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04c29000 fffff880`04c47000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`03fea000 fffff880`04000000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`04c47000 fffff880`04c56000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bb9000 fffff800`00bc3000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`06f61000 fffff880`06f68000   KernExplorer64 KernExplorer64.sys Fri May 07 05:48:03 2010 (4BE3E1D3)
fffff880`04da6000 fffff880`04de9000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`0147b000 fffff880`01495000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01600000 fffff880`0162b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04ded000 fffff880`04df2200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`00fe7000 fffff880`00ffc000   Lbd      Lbd.sys      Tue May 25 03:45:36 2010 (4BFB8020)
fffff880`064fa000 fffff880`0650f000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`064b6000 fffff880`064d9000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c73000 fffff880`00cb7000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`064a8000 fffff880`064b6000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`047e9000 fffff880`047f8000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06459000 fffff880`06466000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00f7b000 fffff880`00f95000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0517c000 fffff880`05194000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`05194000 fffff880`051c1000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`05000000 fffff880`0504e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`051c1000 fffff880`051e4000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`01594000 fffff880`0159f000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`011b5000 fffff880`011bf000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`06fdb000 fffff880`06fdcc00   MSPCLOCK MSPCLOCK.sys Mon Jul 13 20:00:17 2009 (4A5BCA91)
fffff880`06fd9000 fffff880`06fdaa80   MSPQM    MSPQM.sys    Mon Jul 13 20:00:17 2009 (4A5BCA91)
fffff880`0141d000 fffff880`0147b000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`03ea9000 fffff880`03eb4000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01c3f000 fffff880`01c51000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01692000 fffff880`01784000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`047dd000 fffff880`047e9000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`0308a000 fffff880`030b9000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`050c8000 fffff880`050dd000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`0302f000 fffff880`0303e000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`0312a000 fffff880`0316f000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01784000 fffff880`017e4000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`0159f000 fffff880`015b0000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03e9d000 fffff880`03ea9000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02e16000 fffff800`033f2000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0121a000 fffff880`013bd000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01bf2000 fffff880`01bfb000   Null     Null.SYS     unavailable (00000000)
fffff880`03009000 fffff880`0302f000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`04c0c000 fffff880`04c29000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00ede000 fffff880`00ef3000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`011cc000 fffff880`011ff000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00f64000 fffff880`00f6b000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00f6b000 fffff880`00f7b000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01508000 fffff880`01519000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`06af7000 fffff880`06b9d000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`050ff000 fffff880`0513c000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cb7000 fffff880`00ccb000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04077000 fffff880`0409b000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`03e2c000 fffff880`03e47000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`015db000 fffff880`015fc000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`030b9000 fffff880`030d3000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03e4c000 fffff880`03e9d000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`04cc1000 fffff880`04ccc000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`017f2000 fffff880`017fb000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01582000 fffff880`0158b000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0158b000 fffff880`01594000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01a4c000 fffff880`01a86000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0650f000 fffff880`06527000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04d33000 fffff880`04d65000   Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
fffff880`06209000 fffff880`06426300   RTKVHD64 RTKVHD64.sys Tue Dec 08 05:20:05 2009 (4B1E2855)
fffff880`01186000 fffff880`011b5000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`06b9d000 fffff880`06ba8000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`04c00000 fffff880`04c0c000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0303e000 fffff880`0305b000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01c00000 fffff880`01c3f000   snapman  snapman.sys  Tue Sep 08 03:57:04 2009 (4AA60E50)
fffff880`01de1000 fffff880`01de8000   speedfan speedfan.sys Sun Sep 24 09:26:48 2006 (45168798)
fffff880`01dd9000 fffff880`01de1000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01057000 fffff880`0117d000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
fffff880`06e85000 fffff880`06f1b000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`06a00000 fffff880`06a67000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`06ba8000 fffff880`06bd5000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`047f8000 fffff880`047f9480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`06bd5000 fffff880`06be7000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`015ce000 fffff880`015db000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01c73000 fffff880`01dd9000   tdrpm251 tdrpm251.sys Fri Jul 31 09:59:53 2009 (4A72F8D9)
fffff880`015b0000 fffff880`015ce000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03076000 fffff880`0308a000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`01ac1000 fffff880`01ba6000   timntr   timntr.sys   Mon Aug 17 03:16:13 2009 (4A8903BD)
fffff960`00460000 fffff960`0046a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`06f51000 fffff880`06f59000   TuneUpUtilitiesDriver64 TuneUpUtilitiesDriver64.sys Thu Sep 17 07:54:52 2009 (4AB2238C)
fffff880`03fc4000 fffff880`03fea000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`01400000 fffff880`01412000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`06457000 fffff880`06458f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04d22000 fffff880`04d33000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`05063000 fffff880`050bd000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04ccc000 fffff880`04d22000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0406a000 fffff880`04077000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`011bf000 fffff880`011cc000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`017e4000 fffff880`017f2000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`0154d000 fffff880`01572000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`01ba6000 fffff880`01bb6000   vmstorfl vmstorfl.sys unavailable (00000000)
fffff880`00ef3000 fffff880`00f08000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00f08000 fffff880`00f64000   volmgrx  volmgrx.sys  unavailable (00000000)
fffff880`01a00000 fffff880`01a4c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`0305b000 fffff880`03076000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01572000 fffff880`01582000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e2b000 fffff880`00ecf000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ecf000 fffff880`00ede000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03000000 fffff880`03009000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`0039f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`0117d000 fffff880`01186000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`064d9000 fffff880`064fa000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`06fdd000 fffff880`06fe9000   hiber_atapor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06fe9000 fffff880`06ff2000   hiber_atapi.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06e00000 fffff880`06e13000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06f68000 fffff880`06fd9000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01de8000 fffff880`01df6000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01be6000 fffff880`01bf2000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01df6000 fffff880`01dff000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01675000 fffff880`01688000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

I see several problems or potential problems. The dump directly blames CinergyDvr.exe, TerraTec Home Cinema, for the crash. The drivers for this software are obsolete. They are shown below. If you cannot update the drivers, uninstall the software. It is obsolete and not going to run well on Win 7.

You have an almost guaranteed BSOD maker on your system. Please uninstall any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dump, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select delete; do not select reinstall.

Here is an alternative virtualization program that does not user the sptd.sys driver:
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview.

Uninstall AVG using this removal tool: Tool (64 bit). If you have Identity Protection installed, remove it with this tool: Tool. AVG is know to cause BSOD's on some Win 7 systems. Download and install Microsoft Security Essentials in its place.

The following drivers are out of date. Outdated drivers can and do cause memory corruption and crashes. Those in red font are particularly obsolete. Update these drivers or uninstall the software they are associated with.

Quote:

adfs.SYS - Adobe File System Driver. Adobe

Cinergy_HT_PCI_MKII.sys Fri May 11 04:18:35 2007 - TerraTec Home Cinema, TerraTec Home Cinema Software Informer: Latest version download, news and info about this TerraTec Electronic GmbH program.

gdrv.sys Sat Oct 13 03:22:00 2007 - Gigabyte Easy Saver. Uninstall this software. It is known for causing BSOD's.

Rt64win7.sys Thu Feb 26 04:04:13 2009 - Latest PCIe GBE (GigaBit Ethernet) drivers here: Realtek.

Follow the above suggestions, reboot and run your system. Let's see how it does. Post back and let us know. If you get another BSOD, upload it and we will go from there.

CarlTR6 · 05 Nov 2010

I need to add, please uninstall TuneUp Utilities. Win 7 does not need any tuneup utility whatsoever. Here is my "sermon" on this topic.

Windows 7 is a totally different operating system than XP. Win 7 is not an evolution from XP. It is a totally new OS and even changed from Vista. Thus the wisdom we learned about XP - tweaking, cleaning, modifying for speed, etc - do not apply at all to Win 7. Forget that knowledge.

Windows is a closed source system. Developers of tuneup utilities and registry cleaners do not have the core code of Win 7 and are not working on definitive information, but rather they are going on past knowledge and experience, most of which is not applicable to Win 7. Automatic cleaners will usually have to do some guesswork.

There is almost no tweaking that can be done to Win 7 to speed it up. The system is designed to diagnose itself and take care of itself which it does remarkably well. Win 7 maintains itself and that includes the registry.

Tuneup utilities are pure snake oil. At best they do nothing except use resources. At worst, they can mess your system up, slowing it down, and even crash it. There is no tuneup utility out there anywhere that can speed Win 7 up and improve its performance, at least not at this time.

This isn't to say that the system does not need to be maintained. Uninstall programs that you don't use, delete unneeded and unnecessary files. Defrag your hard drive. But don't screw with the registry unless you are an in depth expert in the Win 7 registry.

We have seen the adverse effects of tuneup utilities and registry cleaners and registry defraggers in the Crashes and Debugging Section. Most of the time, the cure is a clean install. Using a program such as Ccleaner is fine to get rid of old and unnecessary files. A tuneup utility is not only unneeded, it can actually harm your system. Don't use them.

Sermon over.

epek12 · 06 Nov 2010

Once again, thank you very much. I just have to think what will I do with terratec driver, because I use tv on my PC a lot. Tune up is going down, i just used it to clean registry once in a while.
Have a pleasant weekend

CarlTR6 · 07 Nov 2010

You are welcome and I hope you had a good weekend. Regarding the Terratec driver, if there is no update for the driver or the software, I recommend that you find a program certified to be compatible with Win 7, uninstall Terratec and install the new software. You can use this link to find compatible software: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

Windows 7: BSOD (ks.sys bad pool caller)

BSOD (ks.sys bad pool caller) problems?