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Windows 7: (0x0000007e) followed by restart?

06 Nov 2010   #1

windows 7 64bit
 
 
(0x0000007e) followed by restart?

Is Windows 7 . . .
- x86 (32-bit) or x64 ? :64bit
- the original installed OS on the system?:
Vista
- an OEM or full retail version?
full
- What is the age of system (hardware)?
1 year in feb
- What is the age of OS installation
I formatted/reinstalled windows 7 many times and never had this issue

files-
http://********************/?d=1B1K2THF

edited -

dump file -
http://***************/files/429389535/110610-23250-01.dmp
http://********************/?d=PI46WD62

My System SpecsSystem Spec
.

06 Nov 2010   #2

Windows 7 Ultimate 32 bit
 
 

Hi, sigh; sorry you are having problems. Please read this thread, follow the instructions and post back. We will be glad to help you.

http://www.sevenforums.com/crashes-d...tructions.html

.
My System SpecsSystem Spec
06 Nov 2010   #3

windows 7 64bit
 
 

thanks for quick reply, I edited my post. Apologize for not seeing the template before posting.
My System SpecsSystem Spec
.


06 Nov 2010   #4

Windows 7 Ultimate 32 bit
 
 

Thanks for up loading the files. Unfortunately, there are no dump files in your upload. Read the tutorial below and upload just the dumps. Read the last part of the first post and make sure you computer is set to save mini dumps. If you are using a cleaning program such as Ccleaner, make sure it is cleaning dump files.

http://www.sevenforums.com/tutorials...en-forums.html

Without a dump file, this is all I could find.
Quote:
Error code 7E, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control
While you are troubleshooting, I suggest that you uninstall Eset NOD32 using this removal tool: Tool. Eset has been know to cause BSOD's on some Win 7 systems. After you get your system stable, you can try Eset again; but I do not recommend doing so. Download and install Microsoft Security Essentials.

I find some out of date drivers loaded on your system. Older drivers can and do cause BSOD's. Update these drivers.

DB3G.sys 11/7/2005 - Razer Diamondback USB Optical Mouse Driver, Razer Diamondback Driver v6.02. This is an XP driver. Update this driver or upgrade to a new mouse.
Rt64win7.sys 2/26/2009 - Realtek 8167 NT Driver, Latest PCIe GBE (GigaBit Ethernet) drivers:
Realtek

That is all I see for now. Uninstall Eset and update the above drivers. See if this helps your system.
My System SpecsSystem Spec
07 Nov 2010   #5

windows 7 64bit
 
 

dump file -
http://***************/files/429389535/110610-23250-01.dmp
http://********************/?d=PI46WD62
I used rapidshare & megaupload, I got an error uploading to the forums.

forgot to mention I have an external hdd connected could this be an issue?
And it happens randomly. sometimes when I move my cursor rapid it crashes.
I'll update the house and remove est.. thanks a lot!
My System SpecsSystem Spec
07 Nov 2010   #6

Windows 7 Ultimate 32 bit
 
 

You are welcome.

Copy the files to your desktop and zip them; then you can upload them here. Megashare says the file is temporarily unavailable.
Quote:
forgot to mention I have an external hdd connected could this be an issue?
And it happens randomly. sometimes when I move my cursor rapid it crashes.
I'll update the house and remove est.. thanks a lot!
It is a possibility; but I doubt the external hard drive is the cause.
My System SpecsSystem Spec
07 Nov 2010   #7

windows 7 64bit
 
 

ok uploaded.
I only have 1 dump file, when I get the blue screen it usually pauses and doesn't collect the data but once I saw a percentage count, I believe that's it.
My System SpecsSystem Spec
07 Nov 2010   #8

Windows 7 Ultimate 32 bit
 
 

Perfect! Thanks much.

Now that I see the dump, I realize that I posted the wrong error code in my post above. I apologize; I'll blame it on old eyes!
Quote:
Errorcode 1E, KMODE_EXCEPTION_NOT_HANDLED. Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
Code:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`0280b000 PsLoadedModuleList = 0xfffff800`02a48e50
Debug session time: Sat Nov  6 13:22:57.953 2010 (GMT-5)
System Uptime: 0 days 1:06:43.000
Loading Kernel Symbols
...............................................................
................................................................
..............
Loading User Symbols
Loading unloaded module list
..
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : NETIO.SYS ( NETIO!RtlGetNextExpiredTimerWheelEntry+ea )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+61bd952f01b1dd38
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff80000b9c2a8 -- (.exr 0xfffff80000b9c2a8)
ExceptionAddress: fffff880014010f9 (NETIO!RtlGetNextExpiredTimerWheelEntry+0x00000000000000ea)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff80000b9c350 -- (.trap 0xfffff80000b9c350)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000003082eeaa rbx=0000000000000000 rcx=fffffa8005263048
rdx=fa80052630a8ffff rsi=0000000000000000 rdi=0000000000000000
rip=fffff880014010f9 rsp=fffff80000b9c4e8 rbp=00000000000001f4
 r8=00000000003d1156  r9=fffffa8005261000 r10=0000000000000000
r11=0000000000000086 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
NETIO!RtlGetNextExpiredTimerWheelEntry+0xea:
fffff880`014010f9 8b4210          mov     eax,dword ptr [rdx+10h] ds:4c68:fa800526`30a9000f=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000287346e to fffff8000287b710

STACK_TEXT:  
fffff800`00b9b398 fffff800`0287346e : 00000000`00000001 fffff880`0422ff12 fffff800`00b9bb10 fffff800`028a8668 : nt!KeBugCheck
fffff800`00b9b3a0 fffff800`028a140d : fffff800`02a89b7c fffff800`029c3e84 fffff800`0280b000 fffff800`00b9c2a8 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`00b9b3d0 fffff800`028a8a90 : fffff800`029cab14 fffff800`00b9b448 fffff800`00b9c2a8 fffff800`0280b000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`00b9b400 fffff800`028b59ef : fffff800`00b9c2a8 fffff800`00b9bb10 fffff800`00000000 fffff780`00000008 : nt!RtlDispatchException+0x410
fffff800`00b9bae0 fffff800`0287ad82 : fffff800`00b9c2a8 00000000`30c00000 fffff800`00b9c350 00000000`000003e8 : nt!KiDispatchException+0x16f
fffff800`00b9c170 fffff800`0287968a : 00000000`00000000 00000000`00040004 ffffffff`ffffffa6 ffffffff`ffffffff : nt!KiExceptionDispatch+0xc2
fffff800`00b9c350 fffff880`014010f9 : fffff880`0180e0cc 00000000`003d14b8 00000000`00000007 00000000`000003e8 : nt!KiGeneralProtectionFault+0x10a
fffff800`00b9c4e8 fffff880`0180e0cc : 00000000`003d14b8 00000000`00000007 00000000`000003e8 fffff880`02c3c698 : NETIO!RtlGetNextExpiredTimerWheelEntry+0xea
fffff800`00b9c4f0 fffff800`0288729e : fffff800`00b9c648 00000000`00000006 00000000`00000000 00000000`00000000 : afd!AfdTimerWheelHandler+0xbc
fffff800`00b9c570 fffff800`02886dd6 : fffffa80`052eaee0 00000000`0003e8c0 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`028874be : 00000009`51f95380 fffff800`00b9cc58 00000000`0003e8c0 fffff800`029f9a88 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02886cb7 : 00000002`6a6947c9 00000002`0003e8c0 00000002`6a694777 00000000`000000c0 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02883eea : fffff800`029f5e80 fffff800`02a03c40 00000000`00000000 fffff880`03d4cdb0 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO!RtlGetNextExpiredTimerWheelEntry+ea
fffff880`014010f9 8b4210          mov     eax,dword ptr [rdx+10h]

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  NETIO!RtlGetNextExpiredTimerWheelEntry+ea

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc18a

FAILURE_BUCKET_ID:  X64_0x1E_NETIO!RtlGetNextExpiredTimerWheelEntry+ea

BUCKET_ID:  X64_0x1E_NETIO!RtlGetNextExpiredTimerWheelEntry+ea

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`0424b000 fffff880`04289000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f2f000 fffff880`00f86000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`0180d000 fffff880`01897000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`042e8000 fffff880`042fe000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00c2a000 fffff880`00c35000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`00ded000 fffff880`00df6000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`01960000 fffff880`01967000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`02c1e000 fffff880`02c2f000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`055d8000 fffff880`055f6000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006e0000 fffff960`00707000   cdd      cdd.dll      unavailable (00000000)
fffff880`0192d000 fffff880`01957000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d13000 fffff880`00dd3000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`018fd000 fffff880`0192d000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cb5000 fffff880`00d13000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01103000 fffff880`01176000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`042d8000 fffff880`042e8000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`056cd000 fffff880`056db000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02d74000 fffff880`02df7000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`056e7000 fffff880`056ec280   DB3G     DB3G.sys     Mon Nov 07 01:33:11 2005 (436EF527)
fffff880`02c00000 fffff880`02c1e000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`02d65000 fffff880`02d74000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`00c35000 fffff880`00c4b000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05699000 fffff880`056bb000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`057b2000 fffff880`057bb000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`056db000 fffff880`056e7000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`057bb000 fffff880`057ce000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`056c1000 fffff880`056cd000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`03c03000 fffff880`03cf7000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`03cf7000 fffff880`03d3d000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`01091000 fffff880`010a5000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01045000 fffff880`01091000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01000000 fffff880`0103a000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`042c2000 fffff880`042cf000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`02de7000 fffff800`02e30000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`03db1000 fffff880`03dd5000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`05600000 fffff880`0565c000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`043cf000 fffff880`043e8000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`043e8000 fffff880`043f0080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`057ed000 fffff880`057fb000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`05510000 fffff880`055d8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01235000 fffff880`0123e000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`02c55000 fffff880`02c6b000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`042b3000 fffff880`042c2000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`043f1000 fffff880`043ff000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bae000 fffff800`00bb8000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`056ee000 fffff880`05731000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`056bb000 fffff880`056c0200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`018e5000 fffff880`018fa000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`03dd5000 fffff880`03df8000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c5d000 fffff880`00ca1000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`04295000 fffff880`042a3000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`043be000 fffff880`043cd000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`04200000 fffff880`0420d000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00dd3000 fffff880`00ded000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`05400000 fffff880`05418000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`05418000 fffff880`05445000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`05445000 fffff880`05493000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`05493000 fffff880`054b6000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`019c5000 fffff880`019d0000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f8f000 fffff880`00f99000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010a5000 fffff880`01103000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`02d5a000 fffff880`02d65000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`015e6000 fffff880`015f8000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014dc000 fffff880`015ce000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04322000 fffff880`0432e000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`0432e000 fffff880`0435d000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0579d000 fffff880`057b2000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02ca2000 fffff880`02cb1000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`01897000 fffff880`018dc000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`019d0000 fffff880`019e1000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02d4e000 fffff880`02d5a000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0280b000 fffff800`02de7000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0124e000 fffff880`013f1000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01957000 fffff880`01960000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`053d6000 fffff880`053d7180   nvBridge nvBridge.kmd Fri Oct 08 02:47:30 2010 (4CAEBE82)
fffff880`04804000 fffff880`053d5180   nvlddmkm nvlddmkm.sys Fri Oct 08 03:41:00 2010 (4CAECB0C)
fffff880`02c7c000 fffff880`02ca2000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00fd9000 fffff880`00fee000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f99000 fffff880`00fcc000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e71000 fffff880`00e78000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fee000 fffff880`00ffe000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`074c1000 fffff880`07567000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0565c000 fffff880`05699000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00ca1000 fffff880`00cb5000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`042fe000 fffff880`04322000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0435d000 fffff880`04378000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04378000 fffff880`04399000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04399000 fffff880`043b3000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02cfd000 fffff880`02d4e000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`043b3000 fffff880`043be000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`019aa000 fffff880`019b3000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019b3000 fffff880`019bc000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019bc000 fffff880`019c5000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`011c2000 fffff880`011fc000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`054f8000 fffff880`05510000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04219000 fffff880`0424b000   Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
fffff880`07567000 fffff880`07572000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`04289000 fffff880`04295000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02cb1000 fffff880`02cce000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`015de000 fffff880`015e6000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`07768000 fffff880`077fe000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`07400000 fffff880`07467000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`07572000 fffff880`0759f000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`043cd000 fffff880`043ce480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`0759f000 fffff880`075b1000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`01800000 fffff880`0180d000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`019e1000 fffff880`019ff000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02ce9000 fffff880`02cfd000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004f0000 fffff960`004fa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`02c2f000 fffff880`02c55000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`05731000 fffff880`05743000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`057ce000 fffff880`057eb000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`057eb000 fffff880`057ecf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`03da0000 fffff880`03db1000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`05743000 fffff880`0579d000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`03d4a000 fffff880`03da0000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`07600000 fffff880`0761b000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`03d3d000 fffff880`03d4a000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00fcc000 fffff880`00fd9000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01967000 fffff880`01975000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01975000 fffff880`0199a000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`015ce000 fffff880`015de000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e15000 fffff880`00e71000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01176000 fffff880`011c2000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02cce000 fffff880`02ce9000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`0199a000 fffff880`019aa000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e7c000 fffff880`00f20000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f20000 fffff880`00f2f000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`018dc000 fffff880`018e5000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00070000 fffff960`0037f000   win32k   win32k.sys   unavailable (00000000)
fffff880`042cf000 fffff880`042d8000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f86000 fffff880`00f8f000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`053d8000 fffff880`053f9000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`076f7000 fffff880`07768000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04295000 fffff880`042b3000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
I do not see anything in the dump that I did not mention in my post above. I suspect your obsolete mouse driver caused the crash. I see nothing to indicate your external hard drive was involved. Update the mouse driver or uninstall it and try a new mouse. And update Rt64win7.sys. Reboot and let's see if that fixes the problem.
My System SpecsSystem Spec
07 Nov 2010   #9

windows 7 64bit
 
 

thanks. I updated mouse drivers to see if that helps.
howto update Rt64win7.sys?

edit..

I'm having a problem finding the driver, is this it?
http://218.210.127.131/downloads/dow...&GetDown=false


i see now, you edited the post.. thanks again, i'll see how it goes


My System SpecsSystem Spec
07 Nov 2010   #10

Windows 7 Ultimate 32 bit
 
 

Good job. I hope this solves your problem. You can navigate to C:\Windows\System32\Drivers and find both of those drivers and their dates. July 13, 2009 or later are third party drivers updated for Win 7. Many third party drivers dated in 2009, but earlier than July 13, will work with Win 7. These are Vista drivers. Very few drivers dated 2008 and earlier will work with Windows 7.

Let us know how your system does.
My System SpecsSystem Spec
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 (0x0000007e) followed by restart?





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