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Sudden crash/restart, dumpfile attached
Hi Guys.
First i will start off, im a bit of a noob with computers.
So thats why i come here so you guys maybe can help me find a solution.
Like 1 month ago i was watching a movie with my laptop connected to the tv.
Suddenly the screen gets black and a sudden reboot, after that again it crashed and again a sudden reboot. but the windows report sed it was a bleu screen. then i didnt have one untill today.
This is the info for the crash 1 month ago
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8000332659A
BCP3: FFFFF880033FC838
BCP4: FFFFF880033FC0A0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Im sorry for this one i didnt know wich dumpfile it was.
But today, i just started my computer.
then there was a flashplayer update, and i installed it, while it was installing my screen suddenly became white and getting blurred from the left upper corner.
And then it rebooted, then i got a report when i logged in, but while i was reading the report it crashed again, but just got stuck, so i had to shut my computer down manually.
The i got this report after restarting.
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA8003B15960
BCP3: FFFFFA8003B159B0
BCP4: 000000000405000C
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
on the bottum there are the files, the BSOD dumpfiles and the perfom/report
Mayby somone of you can help me, i will really appriciate it
As extra info specs:
INTEL® CORE™ i5-520M (2,4 GHZ, VIER THREADS, TURBO BOOST TOT 2,93 GHZ, 3 MB CACHE)
4.096 MB 1067 MHz Dual Channel DDR3 SDRAM [2 x 2.048]
1 GB ATI Mobility Radeon HD 5650
1TB (7,200rpm) Serial ATA Dual Hard Drive (2x 500GB)
Legitieme Windows® 7 Home Premium 64 BIT - Nederlands
My system is from 27-05-2010
My OS is the same age i never changed anything.
Only twice updated my BIOS, but with help of the dell support so i wouldnt do anything stupid
Thank you
Gerlof
p.s. Im Dutch so sorry for my english
Last edited by gerlof92; 07 Nov 2010 at 06:17. Reason: attached dumpfiles