Windows 7: Blue screen when switching GPU

shaun04 · 07 Nov 2010

I have a laptop with an ATI Mobility Radeon HD 4250, which has a Power Saving GPU for battery use and a High Performance GPU for when it's mains powered.

If I am on battery and then plug it in, I get a blue screen as soon as I click to confirm the switch!

If I start the computer while plugged in, windows fails to start!

The computer was fine until a couple of days ago when all of a sudden the screen froze and nothing looked the way it was meant to.
Just before it failed I didn't change anything, or update anything, it seemed to be untriggered.

fishnbanjo · 07 Nov 2010

If you had a recent update from Microsoft which included an update from ATI for your GPU you might want to revert to before that update or at the very least revert to a date when you did not experience a problem.

I don't know if HP is one of the OEM that have updates specific to the GPU's in their laptops but you might want to go to their official website and see if this applies to your specific model.

Going from battery and the low power GPU to power mode and the high end GPU is a problem with quite a few of the laptops out there so don't think it is only you. Best of luck.

Hopalong X · 07 Nov 2010

Quote:

The computer was fine until a couple of days ago

I would try a System Restore. Easiest to try first. Won't alter programs or loose data.
If it started two days ago then choose a restore point date/time three days ago.

Just in case you are unfamiliar.
System Restore

Mike

shaun04 · 07 Nov 2010

I think I performed a system restore during system repair on startup yesterday - I tried again just now anyway, but got this error message: 010 | Flickr !
Tried disabling anti-virus and firewall and trying an earlier restore point but same error.
Not sure if yesterday's restore worked or not as I couldn't get windows to work to even see an error message (I hadn't worked out the correlation between the power source and the problem at that point).

I have also got a picture of the bluescreen. Hopefully someone may know what the STOP code means?: 005 | Flickr !

Can GPU's burn out or anything, or do you guys think this is simply software/driver related?

Hopalong X · 07 Nov 2010

Shaun

System Restore was a shot in the dark. I wasn't sure if you had tried it when I posted earlier.
I'll see if I can get you some additional help.

Mike

Petey7 · 07 Nov 2010

It could be a driver issue or a hardware one. A couple different people on here have experienced problems with laptops with more than one GPU where the highend GPU stops functioning properly. For the time being I am going to recommend trying to update the drivers for your graphics card. Before installing the new drivers it is recommended that you uninstall the old ones. Follow the link below and it will take you to the drivers page for your notebook. Select the graphics driver and see if there is any change.

CarlTR6 · 07 Nov 2010

Quote: Originally Posted by shaun04

I think I performed a system restore during system repair on startup yesterday - I tried again just now anyway, but got this error message: 010 | Flickr !
Tried disabling anti-virus and firewall and trying an earlier restore point but same error.
Not sure if yesterday's restore worked or not as I couldn't get windows to work to even see an error message (I hadn't worked out the correlation between the power source and the problem at that point).

I have also got a picture of the bluescreen. Hopefully someone may know what the STOP code means?: 005 | Flickr !

Can GPU's burn out or anything, or do you guys think this is simply software/driver related?

Follow this tutorial and upload the resulting files to us. We can look at your mini dump and drivers.

http://www.sevenforums.com/crashes-d...tructions.html

shaun04 · 08 Nov 2010

SEE ATTACHED ZIP FOLDER

Windows 7 64bit is OEM on the computer which is only 1month old.

It's an HP dv6-3032sa

Hopalong X · 08 Nov 2010

Shaun I requested the thread be moved to Crashes and Debugging so we can get a response from the BSOD team on your files.
We have been moved.

Mike

I let CarlTR6 know you have the report up. It appears he may be the only BSOD crew member on line at the moment but he or someone will get to you.

CarlTR6 · 08 Nov 2010

Hi, Shaun; thanks for uploading the files. I looked at your four most recent dumps. All of them blame atikmdag.sys, which is a video driver. It is up to date.

Quote:

Error code 3B (2X), SYSTEM_SERVICE_EXCEPTION. Usual causes: System service, Device driver, graphics driver, ?memory

Error code 7E (2X), SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control

Code:

Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c63000 PsLoadedModuleList = 0xfffff800`02ea0e50
Debug session time: Mon Nov  8 13:32:33.455 2010 (GMT-5)
System Uptime: 0 days 0:00:19.110
Loading Kernel Symbols
...............................................................
................................................................
......
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000094, fffff88003d0c2fd, fffff88004c7b6a0, 0}

Probably caused by : atikmdag.sys ( atikmdag+dd2fd )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000094, Exception code that caused the bugcheck
Arg2: fffff88003d0c2fd, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88004c7b6a0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

FAULTING_IP: 
atikmdag+dd2fd
fffff880`03d0c2fd 41f7f0          div     eax,r8d

CONTEXT:  fffff88004c7b6a0 -- (.cxr 0xfffff88004c7b6a0)
rax=0000000000000000 rbx=fffff88004c7c0c0 rcx=0000000000000000
rdx=0000000000000000 rsi=fffffa80055d1000 rdi=fffff88003c2f000
rip=fffff88003d0c2fd rsp=fffff88004c7c070 rbp=000000000000003c
 r8=0000000000000000  r9=0000000000000039 r10=fffff88004c7c0c0
r11=fffff88004133000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000009 r15=fffffa8005634c40
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0xdd2fd:
fffff880`03d0c2fd 41f7f0          div     eax,r8d
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88003d0c2fd

STACK_TEXT:  
fffff880`04c7c070 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0xdd2fd


FOLLOWUP_IP: 
atikmdag+dd2fd
fffff880`03d0c2fd 41f7f0          div     eax,r8d

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+dd2fd

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c96bd3e

STACK_COMMAND:  .cxr 0xfffff88004c7b6a0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+dd2fd

BUCKET_ID:  X64_0x3B_atikmdag+dd2fd

Followup: MachineOwner
---------

1: kd> lmtsmn
start             end                 module name
fffff880`045c8000 fffff880`045d5000   Accelerometer Accelerometer.sys Fri Jul 16 11:02:38 2010 (4C40748E)
fffff880`00e90000 fffff880`00ee7000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02c77000 fffff880`02d01000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`03c00000 fffff880`03c16000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`03b2b000 fffff880`03b40000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00e45000 fffff880`00e50000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`02d01000 fffff880`02d0b000   aswRdr   aswRdr.SYS   Tue Sep 07 10:47:47 2010 (4C865093)
fffff880`03ae2000 fffff880`03b05000   aswSP    aswSP.SYS    Tue Sep 07 10:52:07 2010 (4C865197)
fffff880`0142b000 fffff880`0143b000   aswTdi   aswTdi.SYS   Tue Sep 07 10:52:27 2010 (4C8651AB)
fffff880`00fef000 fffff880`00ff8000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e00000 fffff880`00e2a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`05317000 fffff880`05339000   AtiHdmi  AtiHdmi.sys  Thu Jan 28 20:03:36 2010 (4B6233E8)
fffff880`03c2f000 fffff880`043eb000   atikmdag atikmdag.sys Sun Sep 19 21:47:42 2010 (4C96BD3E)
fffff880`03b40000 fffff880`03b8a000   atikmpag atikmpag.sys Sun Sep 19 21:21:01 2010 (4C96B6FD)
fffff880`0199a000 fffff880`019a2000   AtiPcie  AtiPcie.sys  Mon Aug 24 04:25:26 2009 (4A924E76)
fffff880`00f58000 fffff880`00f64000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`04892000 fffff880`04b81000   bcmwl664 bcmwl664.sys Mon Mar 22 23:08:39 2010 (4BA830B7)
fffff880`01833000 fffff880`0183a000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03ad1000 fffff880`03ae2000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`01800000 fffff880`0182a000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c92000 fffff880`00d52000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`03c16000 fffff880`03c28000   circlass circlass.sys Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`0196a000 fffff880`0199a000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c34000 fffff880`00c92000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04bf6000 fffff880`04bfa500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00f4f000 fffff880`00f58000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`045de000 fffff880`045ee000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05282000 fffff880`05290000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03ab6000 fffff880`03ad1000   ctxusbm  ctxusbm.sys  Mon Sep 07 14:09:28 2009 (4AA54C58)
fffff880`03a98000 fffff880`03ab6000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03a89000 fffff880`03a98000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01954000 fffff880`0196a000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05376000 fffff880`05398000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05290000 fffff880`0529c000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0539e000 fffff880`053b1000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`0529c000 fffff880`052a7000   dump_msahci dump_msahci.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03a81000 fffff880`03a89000   dvmio    dvmio.sys    Tue Nov 10 23:38:32 2009 (4AFA3FC8)
fffff880`053b1000 fffff880`053bd000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0446a000 fffff880`0455e000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`0455e000 fffff880`045a4000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`00e50000 fffff880`00e86000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`01149000 fffff880`0115d000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`010fd000 fffff880`01149000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01211000 fffff880`0121b000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0191a000 fffff880`01954000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01073000 fffff880`010bd000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02c1a000 fffff800`02c63000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`045a4000 fffff880`045c8000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`01910000 fffff880`0191a000   hpdskflt hpdskflt.sys Fri Jul 16 11:02:38 2010 (4C40748E)
fffff880`01907000 fffff880`01910000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04874000 fffff880`04892000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04be5000 fffff880`04bf4000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00b9f000 fffff800`00ba9000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`011bb000 fffff880`011fe000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013e4000 fffff880`013fe000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01595000 fffff880`015c0000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`05398000 fffff880`0539d200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`00c13000 fffff880`00c20000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`04453000 fffff880`04462000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`00fd5000 fffff880`00fef000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00e2a000 fffff880`00e35000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`015d2000 fffff880`015dd000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00ef0000 fffff880`00efa000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0115d000 fffff880`011bb000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03a76000 fffff880`03a81000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`018f5000 fffff880`01907000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01443000 fffff880`01535000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`045ee000 fffff880`045fa000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`03bae000 fffff880`03bdd000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05302000 fffff880`05317000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02c48000 fffff880`02c57000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02d0b000 fffff880`02d50000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01535000 fffff880`01595000   NETIO    NETIO.SYS    Thu Apr 08 22:43:59 2010 (4BBE946F)
fffff880`015dd000 fffff880`015ee000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03a6a000 fffff880`03a76000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c63000 fffff800`0323f000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01241000 fffff880`013e4000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`0182a000 fffff880`01833000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02c00000 fffff880`02c26000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00f3a000 fffff880`00f4f000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00efa000 fffff880`00f2d000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e35000 fffff880`00e45000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01200000 fffff880`01211000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`05339000 fffff880`05376000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c20000 fffff880`00c34000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`03b8a000 fffff880`03bae000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`03bdd000 fffff880`03bf8000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`010bd000 fffff880`010de000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`010de000 fffff880`010f8000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03a19000 fffff880`03a6a000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`01858000 fffff880`01861000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`015c0000 fffff880`015c9000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`015c9000 fffff880`015d2000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`018bb000 fffff880`018f5000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0266b000 fffff880`026a8000   RtsUStor RtsUStor.sys Tue Feb 09 00:56:57 2010 (4B70F929)
fffff880`015ee000 fffff880`015f8000   SASDIFSV64 SASDIFSV64.SYS Mon Feb 08 19:11:52 2010 (4B70A848)
fffff880`02dee000 fffff880`02df8000   SASKUTIL64 SASKUTIL64.SYS Tue Feb 09 17:27:34 2010 (4B71E156)
fffff880`018b3000 fffff880`018bb000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`05200000 fffff880`05282000   stwrt64  stwrt64.sys  Wed Jun 09 02:12:06 2010 (4C0F30B6)
fffff880`04bfb000 fffff880`04bfc480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`04400000 fffff880`04453000   SynTP    SynTP.sys    Thu May 27 17:41:36 2010 (4BFEE710)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`0141e000 fffff880`0142b000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01400000 fffff880`0141e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`0121b000 fffff880`0122f000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`03b05000 fffff880`03b2b000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`043eb000 fffff880`043fd000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`053bd000 fffff880`053da000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`04bf4000 fffff880`04bf5f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04863000 fffff880`04874000   usbehci  usbehci.sys  Fri Dec 04 02:26:02 2009 (4B18B98A)
fffff880`04856000 fffff880`04863000   usbfilter usbfilter.sys Tue Dec 22 03:26:22 2009 (4B3082AE)
fffff880`052a8000 fffff880`05302000   usbhub   usbhub.sys   Fri Dec 04 02:26:39 2009 (4B18B9AF)
fffff880`04bda000 fffff880`04be5000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04800000 fffff880`04856000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`04b8e000 fffff880`04bbb200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`00f2d000 fffff880`00f3a000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02c3c000 fffff880`02c48000   vfilter  vfilter.sys  Fri Mar 05 02:26:58 2010 (4B90B242)
fffff880`0183a000 fffff880`01848000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`019da000 fffff880`019ff000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00f64000 fffff880`00f79000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00f79000 fffff880`00fd5000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01867000 fffff880`018b3000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02d50000 fffff880`02de5000   vsdatant vsdatant.sys Sun May 09 12:28:58 2010 (4BE6E2CA)
fffff880`04b81000 fffff880`04b8e000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`02c26000 fffff880`02c3c000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`02c57000 fffff880`02c72000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01848000 fffff880`01858000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00d52000 fffff880`00df6000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00c00000 fffff880`00c0f000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02de5000 fffff880`02dee000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00040000 fffff960`0034f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`045d5000 fffff880`045de000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00ee7000 fffff880`00ef0000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`019a2000 fffff880`019b0000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019b0000 fffff880`019bc000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019bc000 fffff880`019c7000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019c7000 fffff880`019da000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04b8e000 fffff880`04bda000   Rt64win7.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, 0, fffff880050223a0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+dc459 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 0000000000000000, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880050223a0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
+dc459
00000000`00000000 ??              ???

CONTEXT:  fffff880050223a0 -- (.cxr 0xfffff880050223a0)
rax=0000000000000000 rbx=0000000000000000 rcx=fffff88005022da0
rdx=fffff88004129000 rsi=fffffa8005604000 rdi=fffff88005022e30
rip=0000000000000000 rsp=fffff88005022d78 rbp=0000000000000026
 r8=fffff88005022da0  r9=fffff88005022d00 r10=0000000000000000
r11=fffff88004129000 r12=0000000000000000 r13=0000000010170b27
r14=00000000000009dd r15=00000000000009de
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
00000000`00000000 ??              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff88003d01459 to 0000000000000000

STACK_TEXT:  
fffff880`05022d78 fffff880`03d01459 : 00000000`00000002 00000000`00000000 00000013`00000040 00000081`00000002 : 0x0
fffff880`05022d80 00000000`00000002 : 00000000`00000000 00000013`00000040 00000081`00000002 fffff880`05022e30 : atikmdag+0xdc459
fffff880`05022d88 00000000`00000000 : 00000013`00000040 00000081`00000002 fffff880`05022e30 fffffa80`05604000 : 0x2


FOLLOWUP_IP: 
atikmdag+dc459
fffff880`03d01459 ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  atikmdag+dc459

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c96bd3e

STACK_COMMAND:  .cxr 0xfffff880050223a0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+dc459

BUCKET_ID:  X64_0x3B_atikmdag+dc459

Followup: MachineOwner
---------

I find an almost guaranteed BSOD maker on your system, Zone Alarm. Please uninstall all ZoneAlarm components using this removal tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe. ZA is a notorious and documented cause of BSOD's on some Win & systems. Are you running two firewalls? Or are you running just the ZA toolbar? I see you are running Windows Firewall. Do not install another third party firewall until you know your system is stable. I urge you to stay with Windows firewall.

After you uninstall ZA, see how your system runs and let us know. If you get another BSOD, upload the dump to us and uninstall Avast, which can sometimes cause BSOD's. Generally Avast runs well with Win 7. If you uninstall Avast, download and install Microsoft Security Essentials in its place. I would see how my systems does without ZA before uninstalling Avast.

I also suggest that you uninstall Super AntiSpyware until you know that your system is stable. You can install Malwarebytes; it runs very smoothly with Win 7.

Windows 7: Blue screen when switching GPU

Blue screen when switching GPU problems?