Ntoskrnl.exe Blue Screen

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  1. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #11

    What is the application? You might get a better answer if you start a new thread about the application in Software Section: Software - Windows 7 Forums

    How is your system doing? Any more BSOD's?
      My Computer


  2. Posts : 75
    Windows 7 Ultimate x64
    Thread Starter
       #12

    yeah i have had 4 mode BSOD's with the file name win32k ???any ideas
      My Computer


  3. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #13

    Win32K is a Windows file and not likely the real cause. Please upload the dumps and we will take a look.
      My Computer


  4. Posts : 75
    Windows 7 Ultimate x64
    Thread Starter
       #14

    hi,
    is ther any chance that the keyboard could be the cause?
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #15

    There is a chance most anything could be the cause. Please upload the dumps and will see what they show.
      My Computer


  6. Posts : 75
    Windows 7 Ultimate x64
    Thread Starter
       #16

    the crash files
      My Computer


  7. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #17

    I looked at your three latest dumps. All are indicating memory corruption. The out of date drivers I listed in a previous post are still loading on your system. Update these drivers.
    ALSysIO64.sys Sun Apr 19 15:41:04 2009 - Core Temp - CPU temperature monitorCore Temp

    anodlwfx.sys Fri Mar 06 05:10:08 2009 - ALPHA Filter Driver, Alpha Networks Inc. This company is a spin off from D-Link. I know you have a D-Link range booster and that may be where this driver comes from. See if you can update the driver from D-Link.

    KMWDFILTER.sys Wed Apr 29 02:20:48 2009 - KMWDFilter Driver from UASSOFT.COM. I think this is a wireless mouse driver. from Kensington? Keyboard Software Home Page
    To answer your question, I think your keyboard or your mouse could be involved in the crashes due to the out of date driver, KMWDFILTER.sys. Have you tried to update this driver from the Kensington? I did not see a keyboard listed for Win 7. Is your keyboard a Kensington keyboard? What kind of mouse do you have?

    Code:
    Windows 7 Kernel Version 7600 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`03249000 PsLoadedModuleList = 0xfffff800`03486e50
    Debug session time: Tue Nov 16 14:49:28.041 2010 (GMT-5)
    System Uptime: 0 days 1:27:06.039
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff96000104540, fffff880062b1bb0, 0}
    
    Probably caused by : win32k.sys ( win32k!xxxClearWakeMask+24 )
    
    Followup: MachineOwner
    ---------
    
    4: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff96000104540, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff880062b1bb0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    win32k!xxxClearWakeMask+24
    fffff960`00104540 488b8370010000  mov     rax,qword ptr [rbx+170h]
    
    CONTEXT:  fffff880062b1bb0 -- (.cxr 0xfffff880062b1bb0)
    rax=000000000f99a027 rbx=f7fff900c3258010 rcx=00004fbe317e5b28
    rdx=0000000000000004 rsi=000000000248f9e0 rdi=0000000000000003
    rip=fffff96000104540 rsp=fffff880062b2580 rbp=fffff880062b2660
     r8=fffff80003249000  r9=0000000000000000 r10=ffffffffffffffef
    r11=fffff880009b2101 r12=0000000000000000 r13=0000000000000000
    r14=00000000ffffffff r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
    win32k!xxxClearWakeMask+0x24:
    fffff960`00104540 488b8370010000  mov     rax,qword ptr [rbx+170h] ds:002b:f7fff900`c3258180=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  explorer.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff96000104540
    
    STACK_TEXT:  
    fffff880`062b2580 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!xxxClearWakeMask+0x24
    
    
    FOLLOWUP_IP: 
    win32k!xxxClearWakeMask+24
    fffff960`00104540 488b8370010000  mov     rax,qword ptr [rbx+170h]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  win32k!xxxClearWakeMask+24
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: win32k
    
    IMAGE_NAME:  win32k.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c7dc13c
    
    STACK_COMMAND:  .cxr 0xfffff880062b1bb0 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_win32k!xxxClearWakeMask+24
    
    BUCKET_ID:  X64_0x3B_win32k!xxxClearWakeMask+24
    
    Followup: MachineOwner
    ---------
    
    4: kd> lmtsmn
    start             end                 module name
    fffff880`00f95000 fffff880`00fec000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`02a00000 fffff880`02a8a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`03e87000 fffff880`03e9d000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`0839a000 fffff880`083a2000   ALSysIO64 ALSysIO64.sys Sun Apr 19 15:41:04 2009 (49EB7E50)
    fffff880`04114000 fffff880`04129000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`00dcc000 fffff880`00dd7000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`03f2c000 fffff880`03f35000   anodlwfx anodlwfx.sys Fri Mar 06 05:10:08 2009 (49B0F680)
    fffff880`00d99000 fffff880`00da2000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00da2000 fffff880`00dcc000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff960`00900000 fffff960`00961000   ATMFD    ATMFD.DLL    Thu May 27 00:11:31 2010 (4BFDF0F3)
    fffff880`02b4e000 fffff880`02b55000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`040dd000 fffff880`040ee000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff880`064dc000 fffff880`064fa000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
    fffff960`00790000 fffff960`007b7000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
    fffff880`02aee000 fffff880`02b18000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00cbf000 fffff880`00d7f000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`010bf000 fffff880`010ef000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00c61000 fffff880`00cbf000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`01000000 fffff880`01073000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`03e77000 fffff880`03e87000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`05af8000 fffff880`05b06000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`0403c000 fffff880`040bf000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
    fffff880`040bf000 fffff880`040dd000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`03e68000 fffff880`03e77000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`01209000 fffff880`0121f000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`03af3000 fffff880`03bed000   Dnetr28ux Dnetr28ux.sys Wed Aug 05 09:59:46 2009 (4A799052)
    fffff880`05ac4000 fffff880`05ae6000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`05b12000 fffff880`05b1b000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`05b06000 fffff880`05b12000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`05b1b000 fffff880`05b2e000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`05aec000 fffff880`05af8000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`148c0000 fffff880`149b4000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
    fffff880`149b4000 fffff880`149fa000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
    fffff880`08364000 fffff880`0839a000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
    fffff880`13c1c000 fffff880`13c29000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
    fffff880`0113f000 fffff880`01153000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`0425a000 fffff880`04265000   flpydisk flpydisk.sys Mon Jul 13 20:00:54 2009 (4A5BCAB6)
    fffff880`010f3000 fffff880`0113f000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`013ee000 fffff880`013f8000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`00c00000 fffff880`00c3a000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
    fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff800`03200000 fffff800`03249000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`04000000 fffff880`04024000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
    fffff880`05b59000 fffff880`05b72000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`05b72000 fffff880`05b7a080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`05b4b000 fffff880`05b59000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
    fffff880`06414000 fffff880`064dc000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
    fffff880`01200000 fffff880`01209000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`0431e000 fffff880`0432d000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`05b87000 fffff880`05b95000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff800`00baa000 fffff800`00bb4000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`05b7b000 fffff880`05b87000   KMWDFILTER KMWDFILTER.sys Wed Apr 29 02:20:48 2009 (49F7F1C0)
    fffff880`0433e000 fffff880`04381000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
    fffff880`013c3000 fffff880`013dd000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`05ae6000 fffff880`05aeb200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`03a6d000 fffff880`03a82000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`03a29000 fffff880`03a4c000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`00c40000 fffff880`00c4d000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
    fffff880`03a00000 fffff880`03a0e000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`0432d000 fffff880`0433c000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`05b95000 fffff880`05ba2000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`00d7f000 fffff880`00d99000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`02b18000 fffff880`02b45000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
    fffff880`064fa000 fffff880`06512000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
    fffff880`06512000 fffff880`0653f000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
    fffff880`0653f000 fffff880`0658d000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
    fffff880`0658d000 fffff880`065b0000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
    fffff880`02bb3000 fffff880`02bbe000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00ff5000 fffff880`00fff000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`01160000 fffff880`011be000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`03e5d000 fffff880`03e68000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`015ea000 fffff880`015fc000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`014d9000 fffff880`015cb000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`04030000 fffff880`0403c000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`03ad5000 fffff880`03ae8000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
    fffff880`0428e000 fffff880`042bd000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`04265000 fffff880`0427a000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`03f35000 fffff880`03f44000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`02a8a000 fffff880`02acf000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff880`02bbe000 fffff880`02bcf000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`03e51000 fffff880`03e5d000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff800`03249000 fffff800`03825000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
    fffff880`01220000 fffff880`013c3000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`02b45000 fffff880`02b4e000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`148be000 fffff880`148bf180   nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA)
    fffff880`13c2c000 fffff880`148bde00   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E)
    fffff880`03a82000 fffff880`03ad5000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
    fffff880`03edc000 fffff880`03f02000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`041df000 fffff880`041fc000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`00ec6000 fffff880`00ecd000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
    fffff880`00ecd000 fffff880`00edd000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`013dd000 fffff880`013ee000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`07ebb000 fffff880`07f61000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
    fffff880`05a87000 fffff880`05ac4000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00c4d000 fffff880`00c61000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`01153000 fffff880`0115f040   PxHlpa64 PxHlpa64.sys Tue Oct 20 14:08:42 2009 (4ADDFCAA)
    fffff880`03e9d000 fffff880`03ec1000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`042bd000 fffff880`042d8000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`042d8000 fffff880`042f9000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`042f9000 fffff880`04313000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`03e00000 fffff880`03e51000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`04313000 fffff880`0431e000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
    fffff880`02b98000 fffff880`02ba1000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`02ba1000 fffff880`02baa000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`02baa000 fffff880`02bb3000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`011be000 fffff880`011f8000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`05ba2000 fffff880`05bba000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`04132000 fffff880`04189000   Rt64win7 Rt64win7.sys Fri Sep 03 01:58:32 2010 (4C808E88)
    fffff880`05869000 fffff880`05a86300   RTKVHD64 RTKVHD64.sys Tue Dec 08 05:20:05 2009 (4B1E2855)
    fffff880`07f61000 fffff880`07f6c000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`04024000 fffff880`04030000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`03f44000 fffff880`03f61000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`015e3000 fffff880`015ea000   speedfan speedfan.sys Sun Sep 24 09:26:48 2006 (45168798)
    fffff880`015db000 fffff880`015e3000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`082ce000 fffff880`08364000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
    fffff880`07e00000 fffff880`07e67000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
    fffff880`07f6c000 fffff880`07f99000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
    fffff880`0433c000 fffff880`0433d480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
    fffff880`07f99000 fffff880`07fab000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
    fffff880`02bed000 fffff880`02bfa000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`02bcf000 fffff880`02bed000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`03fd3000 fffff880`03fe7000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff960`00460000 fffff960`0046a000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`040ee000 fffff880`04114000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
    fffff880`04381000 fffff880`04393000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`05b2e000 fffff880`05b4b000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
    fffff880`043bf000 fffff880`043c0f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`13c0b000 fffff880`13c1c000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`04200000 fffff880`0425a000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
    fffff880`13c00000 fffff880`13c0b000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`04189000 fffff880`041df000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`043b0000 fffff880`043bf000   usbrpm   usbrpm.sys   Mon Jul 13 20:35:14 2009 (4A5BD2C2)
    fffff880`03a0e000 fffff880`03a29000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
    fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`02b55000 fffff880`02b63000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`02b63000 fffff880`02b88000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`015cb000 fffff880`015db000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
    fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00e6a000 fffff880`00ec6000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`01073000 fffff880`010bf000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`043c1000 fffff880`043fd000   vpchbus  vpchbus.sys  Tue Sep 22 21:32:32 2009 (4AB97AB0)
    fffff880`03f18000 fffff880`03f2c000   vpcnfltr vpcnfltr.sys Tue Sep 22 21:32:30 2009 (4AB97AAE)
    fffff880`04393000 fffff880`043b0000   vpcusb   vpcusb.sys   Tue Sep 22 21:32:39 2009 (4AB97AB7)
    fffff880`03f7c000 fffff880`03fd2580   vpcvmm   vpcvmm.sys   Thu Dec 31 02:27:33 2009 (4B3C5265)
    fffff880`03bed000 fffff880`03bfa000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
    fffff880`03f02000 fffff880`03f18000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
    fffff880`03f61000 fffff880`03f7c000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`02b88000 fffff880`02b98000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`00ee2000 fffff880`00f86000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00f86000 fffff880`00f95000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`02acf000 fffff880`02ad8000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff960`00030000 fffff960`0033f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
    fffff880`04129000 fffff880`04132000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`00fec000 fffff880`00ff5000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`03a4c000 fffff880`03a6d000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
    
    Unloaded modules:
    fffff880`08200000 fffff880`08271000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`00dd7000 fffff880`00de5000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`00de5000 fffff880`00df1000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`00df1000 fffff880`00dfa000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`02adb000 fffff880`02aee000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    
    Debug session time: Sun Nov 14 15:59:06.302 2010 (GMT-5)
    System Uptime: 0 days 0:11:03.300
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck DE, {2, fffff8a009daaab0, f7fff8a009daaab1, 3025868c0}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2d260 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    POOL_CORRUPTION_IN_FILE_AREA (de)
    A driver corrupted pool memory used for holding pages destined for disk.
    This was discovered by the memory manager when dereferencing the file.
    Arguments:
    Arg1: 0000000000000002
    Arg2: fffff8a009daaab0
    Arg3: f7fff8a009daaab1
    Arg4: 00000003025868c0
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xDE
    
    PROCESS_NAME:  MpSigStub.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff800032783f3 to fffff800032d3740
    
    STACK_TEXT:  
    fffff880`097e2d58 fffff800`032783f3 : 00000000`000000de 00000000`00000002 fffff8a0`09daaab0 f7fff8a0`09daaab1 : nt!KeBugCheckEx
    fffff880`097e2d60 fffff800`032b8b82 : 00000000`00000000 fffffa80`0dde7e00 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x2d260
    fffff880`097e2e50 fffff880`012ba447 : fffffa80`0d77f958 00000000`00000000 fffff8a0`00000000 00000000`00000000 : nt!CcPurgeCacheSection+0x172
    fffff880`097e2ec0 fffff880`012d3c0a : fffff880`097e3730 fffff8a0`091d7b40 fffff8a0`090f7140 fffff880`097e31bc : Ntfs!NtfsDeleteFile+0x57b
    fffff880`097e3140 fffff880`01241aa9 : fffffa80`0da37c68 fffffa80`0da37c68 fffff880`097e3690 fffff880`097d2000 : Ntfs!NtfsCommonCleanup+0x15da
    fffff880`097e3550 fffff800`032e2e5a : fffff880`097e3690 fffffa80`0da27d60 fffff8a0`02e1a4e8 00000000`00000000 : Ntfs!NtfsCommonCleanupCallout+0x19
    fffff880`097e3580 fffff880`01241662 : fffff880`01241a90 fffff880`097e3690 fffff880`097e3900 00000000`00000000 : nt!KeExpandKernelStackAndCalloutEx+0xda
    fffff880`097e3660 fffff880`012e3244 : fffff880`097e3730 fffff880`097e3730 fffff880`097e3730 00000000`00000000 : Ntfs!NtfsCommonCleanupOnNewStack+0x42
    fffff880`097e36d0 fffff880`010f223f : fffff880`097e3730 fffffa80`0dcb4010 fffffa80`0dcb43b0 fffffa80`0d4aac30 : Ntfs!NtfsFsdCleanup+0x144
    fffff880`097e3940 fffff880`010f06df : fffffa80`0d9af8e0 00000000`00000000 fffffa80`0d8a5b00 fffffa80`0dcb4010 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
    fffff880`097e39d0 fffff800`035e9a0f : fffffa80`0dcb4010 fffffa80`0ce6ab30 00000000`00000000 fffffa80`0d825890 : fltmgr!FltpDispatch+0xcf
    fffff880`097e3a30 fffff800`035cfa24 : 00000000`00000000 fffffa80`0ce6ab30 fffffa80`0dcb0100 fffffa80`0d825890 : nt!IopCloseFile+0x11f
    fffff880`097e3ac0 fffff800`035e9501 : fffffa80`0ce6ab30 fffffa80`00000001 fffff8a0`092d3620 00000000`00000000 : nt!ObpDecrementHandleCount+0xb4
    fffff880`097e3b40 fffff800`035e9414 : 00000000`00000144 fffffa80`0ce6ab30 fffff8a0`092d3620 00000000`00000144 : nt!ObpCloseHandleTableEntry+0xb1
    fffff880`097e3bd0 fffff800`032d2993 : fffffa80`0d85db60 fffff880`097e3ca0 00000000`00000000 fffffa80`0d1908e0 : nt!ObpCloseHandle+0x94
    fffff880`097e3c20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+2d260
    fffff800`032783f3 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+2d260
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    FAILURE_BUCKET_ID:  X64_0xDE_nt!_??_::FNODOBFM::_string_+2d260
    
    BUCKET_ID:  X64_0xDE_nt!_??_::FNODOBFM::_string_+2d260
    
    Followup: MachineOwner
    ---------
      My Computer


  8. Posts : 75
    Windows 7 Ultimate x64
    Thread Starter
       #18

    Trust.com - ComfortLine Mouse -- my mouse
    Trust.com - Multimedia Scroll Keyboard KB-2200 -- my keyboard (changed it yesterday due to old one
    not working anymore)
      My Computer


  9. Posts : 75
    Windows 7 Ultimate x64
    Thread Starter
       #19

    what if i use driver robot to update my drivers??? I do not know how to update drivers
      My Computer


  10. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #20

    cemcilfa said:
    Trust.com - ComfortLine Mouse -- my mouse
    Trust.com - Multimedia Scroll Keyboard KB-2200 -- my keyboard (changed it yesterday due to old one
    not working anymore)
    Thanks for the information Here is what I found for your mouse. Nice mouse, by the way.
    Where can I get software/drivers for my Trust product? This product doesn't need any software/drivers to function.
    Just connect and the product should work
    Apparently your mouse uses standard drivers and that is a good thing.

    It looks like your keyboard drivers are up to date. Your keyboard uses the same drivers for Vista and Win 7. Here is where you download drivers for your keyboard: Trust.com - Multimedia Scroll Keyboard KB-2200

    Is this your current keyboard or is this the one you replaced?

    cemcilfa said:
    what if i use driver robot to update my drivers??? I do not know how to update drivers
    There are four ways to update drivers.
    1. Update drivers through Windows Updates.
    2. Update drivers through Device Manager.
    3. Update drivers through a third party program (not generally recommended).
    4. Update drivers by downloading them from the respective manufacturers' websites and install them yourself. This is what we generally recommend.

    Here is how to update drivers:
    1. go to the manufacturer's webpage of the software or hardware fo which you are updating the driver. For example, if you were updating your video card drivers, you would go to NVidia's website. If you were updating chipset drivers, you would go to your motherboard manufacturer's website.

    2. Download the latest drivers to your desktop. This will generally be a zipped file. Extract the zipped files contents to a folder on your desktop.

    3. If there is an .exe file in that folder, click on it and it will install the drivers.

    4. If there is no .exe file, open Device Manager and find the device you are trying to update. For example, let's say it is your video card. In Device manger, you would click on the arrow to the left of Display adapters. Now right click on your NVidia graphics card adapter and click on Properties. Click on the Driver tab. Click on the Update Driver button. Now click on Browse my computer for driver software. Enter the path to the folder on your desktop and click Next.

    For your Core Temp driver, ALSysIO64.sys, go here and install the latest version of the Core Temp: Core Temp. You may already have the latest driver available. If you do, it should not be a problem.

    If you have installed a new Keyboard, run your system and let's see how it does. If you get another BSOD, upload the dump and we will test hardware and enable Driver Verifier. But we may not need to do that . Let's see if the changes you have made solved the problem.
      My Computer


 
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