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Windows 7: Windows 7 BSOD report


09 Nov 2010   #1

Windows 7 Ultimate x64
 
 
Windows 7 BSOD report

Windows 7 . . .
- Ultimate Edition x64
- Not the original OS installed, I believe I was using Vista previously
- Full retail ver.

- Age of system/hardware is about a year and a half? Year old?
- OS installation may be about six months old, I installed it after a fresh format

In possibly related news, I noticed some three months ago or so that my 12gb of installed RAM is now registering as 8gb. I'm pretty sure it originally detected 12gb. When I boot up into BIOS, I only see 8gb. When I run CPU-Z I see 12gb. Other than PHYSICALLY HAVING 12 darn gigs of RAM I'm unsure whether the RAM itself is bad, bent mobo cpu pin (doesn't seem any are bent), or what... and now this BSOD has me very curious of my machine's intentions

The performance monitor didn't seem to register my anti-virus, which is Avast! Free version

(I'm not sure if this info is in the dump file or not)
From CPU-Z
RAM Info: DDR3, triple channel
12288 mbytes
nb frequency 2128 MHz
DRAM frequency 532MHz
FSBRAM 2:8
CL 7.0
tRCD 7
tRP 7
tRAS 20
tRFC 59
CR 2T


My System SpecsSystem Spec
.

09 Nov 2010   #2
Microsoft MVP

 
 

Not much info in the attached files. Please do the following:

Quote:
I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
Then run Driver Verifier according to these directions:
Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Code:
Delete these registry keys (works in XP, Vista, Windows 7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Nov  9 13:17:09.114 2010 (UTC - 5:00)
System Uptime: 0 days 0:02:00.316
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33906 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  aspell.exe
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`04cb2ee0 00000000`0000ffff 00000000`00000000
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My System SpecsSystem Spec
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