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Windows 7: Recurring BSOD

09 Nov 2010   #1

Win 7 Ultimate x64
 
 
Recurring BSOD

I tried to follow the posting instructions but it is missing the perfmon report.

I tried opening the performance monitor manually but a pop up automatically says Microsoft Management Console has stopped working.

It is a newly built system. Here are my Spec details.

RAM: G.SKILL Ripjaws Series 4GB (2 x 2GB)
HD: Seagate Barracuda 1TB 7200 RPM SATA
CPU: AMD Phenom II X4 955 Black Edition Deneb 3.2GHz
Mobo: MSI NF750-G55
Video Card: GIGABYTE GV-N460OC-1GI GeForce GTX 460 (Fermi) 1GB
PSU: ULTRA 650W
OS: Win 7 64 bit

BSOD usually occurs at startup, i launched startup repair, and it continues to happen. I bypass it and sometimes it runs fine until the next shut down/restart. I have updated drivers for the video card, ran liveupdate for the mobo and still getting BSOD. Thanks for the time and any help would be appreciated.

My System SpecsSystem Spec
.

09 Nov 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bajetzkie View Post
I tried to follow the posting instructions but it is missing the perfmon report.

I tried opening the performance monitor manually but a pop up automatically says Microsoft Management Console has stopped working.

It is a newly built system. Here are my Spec details.

RAM: G.SKILL Ripjaws Series 4GB (2 x 2GB)
HD: Seagate Barracuda 1TB 7200 RPM SATA
CPU: AMD Phenom II X4 955 Black Edition Deneb 3.2GHz
Mobo: MSI NF750-G55
Video Card: GIGABYTE GV-N460OC-1GI GeForce GTX 460 (Fermi) 1GB
PSU: ULTRA 650W
OS: Win 7 64 bit

BSOD usually occurs at startup, i launched startup repair, and it continues to happen. I bypass it and sometimes it runs fine until the next shut down/restart. I have updated drivers for the video card, ran liveupdate for the mobo and still getting BSOD. Thanks for the time and any help would be appreciated.
Ok so there are many cuases (and I am just looking at the newest ones). I have to start thinking hardware, ram or other.

I would:

1-run memtest

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

2-read here
Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try

3-Run driver verifier to find which drivers are causing this
Beyond that, please run Verifier with these settings:
Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Code:
Delete these registry keys (works in XP, Vista, Windows 7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel

Using Driver Verifier to identify issues with Windows drivers for advanced users





Ken


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.




Old drivers
Code:
jswpslwfx.sys        fffff880`02d3b000    0x0000d000    5/15/2008 05:28:50            0x482c1062    fffff880`02d2e000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
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 Recurring BSOD




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