| Windows 7: BSOD after sleep mode (driver_power_state_failure / ntkrnlpa.exe) |
10 Nov 2010
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| | |
BSOD after sleep mode (driver_power_state_failure / ntkrnlpa.exe) Hi,
I've had a few BSOD's recently, every time has been after I've put my system in sleep mode.
running Windows 7 profesisonal 32bit, OEM on a HP system (less than 1 year old).
similar error every time, please see below and attached dump files.
thanks for any help! A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: ntkrnlpa.exe
DRIVER_POWER_STATE_FAILURE
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x0000009f (0x00000003, 0x86016568, 0x82d6bae0, 0x858987e8)
*** ntkrnlpa.exe - Address 0x82d21d10 base at 0x82c45000 DateStamp 0x4c1c3fac | My System Specs |
| System Manufacturer/Model Number HP OS 7 32bit |
11 Nov 2010
|
| | Win 8 Release candidate 8400 2,141 posts |

Quote: Originally Posted by theshoemaker Hi,
I've had a few BSOD's recently, every time has been after I've put my system in sleep mode.
running Windows 7 profesisonal 32bit, OEM on a HP system (less than 1 year old).
similar error every time, please see below and attached dump files.
thanks for any help! A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: ntkrnlpa.exe
DRIVER_POWER_STATE_FAILURE
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x0000009f (0x00000003, 0x86016568, 0x82d6bae0, 0x858987e8)
*** ntkrnlpa.exe - Address 0x82d21d10 base at 0x82c45000 DateStamp 0x4c1c3fac These were all caused by your broadcom NetXtreme Gigabit Ethernet Driver.. It needs updating and re-installation .
Also the outdated drivers need attending to .
Old Drivers needing update Code: hardlock.sys 0x9e93a400 0x000a7400 7/27/2005 08:08:29 0x42e7874d 0x9e893000
regi.sys 0x9e9d3500 0x00001500 4/16/2007 10:19:05 0x462393e9 0x9e9d2000
mcdbus.sys 0x948ac800 0x0001c800 2/24/2009 05:42:13 0x49a3cf05 0x94890000
spldr.sys 0x8c9f8000 0x00008000 5/11/2009 11:13:47 0x4a084ebb 0x8c9f0000
GEARAspiWDM.sys 0x91a1c280 0x00005280 5/18/2009 07:16:53 0x4a1151b5 0x91a17000
amdxata.sys 0x8c4f8000 0x00009000 5/19/2009 12:57:35 0x4a12f30f 0x8c4ef000
PxHelp20.sys 0x8c546300 0x00009300 6/23/2009 18:16:17 0x4a416241 0x8c53d000
nvBridge.kmd 0x92563080 0x00001080 6/26/2009 16:38:18 0x4a453fca 0x92562000
nvlddmkm.sys 0x925610e0 0x009530e0 6/26/2009 17:15:23 0x4a45487b 0x91c0e000 How To Find Drivers: Quote: - search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program. - - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
12 Nov 2010
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| | |
thanks for the analysis - I installed the latest version of the ethernet driver, I managed to put the system into sleep mode twice but on the third time I got the same blue screen again.
I've attached the dump files including the latest one. any idea what might've caused this one?
I didn't get a chance to update any of the other drivers before this happened, thats on my agenda next but wanted to post this here meanwhile. | My System Specs | | System Manufacturer/Model Number HP OS 7 32bit |
12 Nov 2010
|
| | Win 8 Release candidate 8400 2,141 posts |

Quote: Originally Posted by theshoemaker thanks for the analysis - I installed the latest version of the ethernet driver, I managed to put the system into sleep mode twice but on the third time I got the same blue screen again.
I've attached the dump files including the latest one. any idea what might've caused this one?
I didn't get a chance to update any of the other drivers before this happened, thats on my agenda next but wanted to post this here meanwhile.
Post away. All these and all the last one were a 9F bugcheck. This is that bugcheck.
The DRIVER_POWER_STATE_FAILURE bug check has a value of 0x0000009F. This bug check indicates that the driver is in an inconsistent or invalid power state.
You can see why we want you to update your drivers. If you cant find a hardlock driver after 7/13/09 you will have to remove it.
Update the drivers
Good Luck
Ken J
Old Drivers Still Code: hardlock.sys 0x9e93a400 0x000a7400 7/27/2005 08:08:29 0x42e7874d 0x9e893000
regi.sys 0x9e9d3500 0x00001500 4/16/2007 10:19:05 0x462393e9 0x9e9d2000
mcdbus.sys 0x948ac800 0x0001c800 2/24/2009 05:42:13 0x49a3cf05 0x94890000
spldr.sys 0x8c9f8000 0x00008000 5/11/2009 11:13:47 0x4a084ebb 0x8c9f0000
GEARAspiWDM.sys 0x91a1c280 0x00005280 5/18/2009 07:16:53 0x4a1151b5 0x91a17000
amdxata.sys 0x8c4f8000 0x00009000 5/19/2009 12:57:35 0x4a12f30f 0x8c4ef000
PxHelp20.sys 0x8c546300 0x00009300 6/23/2009 18:16:17 0x4a416241 0x8c53d000
nvBridge.kmd 0x92563080 0x00001080 6/26/2009 16:38:18 0x4a453fca 0x92562000
nvlddmkm.sys 0x925610e0 0x009530e0 6/26/2009 17:15:23 0x4a45487b 0x91c0e000
| My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
15 Nov 2010
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Ended up removing hardlock.sys as it was for some software that wasn't even installed on my system - seems like this took care of the BS.
thanks for your help! | My System Specs | | System Manufacturer/Model Number HP OS 7 32bit |
26 Nov 2010
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After updating all the drivers I was able to, everything worked fine for a bit but I got another blue screen today when putting the system into hibernation.
enclosed is the dump file and below are the previously mentioned drivers and what I've done so far: hardlock.sys - unecessary, removed
regi.sys - unecessary, removed
mcdbus.sys - unecessary, removed
spldr.sys - not sure what this is, some native windows driver? unable to find a newer version GEARAspiWDM.sys - unecessary, removed
amdxata.sys - unknown, unable to find a new version
PxHelp20.sys - removed
nvBridge.kmd - updated
nvlddmkm.sys - updated | My System Specs | | System Manufacturer/Model Number HP OS 7 32bit |
26 Nov 2010
|
| | Windows 7 Ultimate 32 bit 12,883 posts Orlando, Florida |
Good job with the drivers. spldr.sys - This is a Windows driver and it should be OK. You are right; there is no update. amdxata.sys - There not a newer version and this one should be OK. Quote: Error code 9F, DRIVER_POWER_STATE_FAILURE. Caused by a device driver. Code: Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82c53000 PsLoadedModuleList = 0x82d9b810
Debug session time: Fri Nov 26 10:19:58.322 2010 (GMT-5)
System Uptime: 3 days 23:42:52.961
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.......
0: kd> !Analyze
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, 86029030, 82d79ae0, 8865fb40}
*** WARNING: Unable to verify timestamp for b57nd60x.sys
*** ERROR: Module load completed but symbols could not be loaded for b57nd60x.sys
Probably caused by : b57nd60x.sys
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 86029030, Physical Device Object of the stack
Arg3: 82d79ae0, Functional Device Object of the stack
Arg4: 8865fb40, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
IRP_ADDRESS: 8865fb40
DEVICE_OBJECT: 87509028
DRIVER_OBJECT: 86043318
IMAGE_NAME: b57nd60x.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4bf61ed6
MODULE_NAME: b57nd60x
FAULTING_MODULE: 91978000 b57nd60x
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from 82c8f054 to 82d2fd10
STACK_TEXT:
82d79a94 82c8f054 0000009f 00000003 86029030 nt!KeBugCheckEx+0x1e
82d79b00 82c8e8e8 82d79bac 00000000 82d86280 nt!PopCheckIrpWatchdog+0x1f5
82d79b38 82cbd04d 82d94a20 00000000 63194ff0 nt!PopCheckForIdleness+0x73
82d79b7c 82cbcff1 82d7cd20 82d79ca8 00000002 nt!KiProcessTimerDpcTable+0x50
82d79c68 82cbceae 82d7cd20 82d79ca8 00000000 nt!KiProcessExpiredTimerList+0x101
82d79cdc 82cbb20e 015108bc 85736798 82d86280 nt!KiTimerExpiration+0x25c
82d79d20 82cbb038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
82d79d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: 0x9F_IMAGE_b57nd60x.sys
BUCKET_ID: 0x9F_IMAGE_b57nd60x.sys
Followup: MachineOwner
---------
0: kd> lmtsmn
start end module name
919ce000 919fa000 1394ohci 1394ohci.sys Mon Jul 13 19:51:59 2009 (4A5BC89F)
8c2be000 8c306000 ACPI ACPI.sys Mon Jul 13 19:11:11 2009 (4A5BBF0F)
9141c000 91476000 afd afd.sys Mon Jul 13 19:12:34 2009 (4A5BBF62)
83200000 83212000 AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
8c4f9000 8c502000 amdxata amdxata.sys Tue May 19 13:57:35 2009 (4A12F30F)
934c9000 934d3000 appliand appliand.sys Fri May 28 07:54:28 2010 (4BFFAEF4)
96a50000 96a9d000 ATMFD ATMFD.DLL unavailable (00000000)
91978000 919ce000 b57nd60x b57nd60x.sys Fri May 21 01:49:10 2010 (4BF61ED6)
8cb5a000 8cb61000 Beep Beep.SYS Mon Jul 13 19:45:00 2009 (4A5BC6FC)
91400000 9140e000 blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
832a8000 832b0000 BOOTVID BOOTVID.dll Mon Jul 13 21:04:34 2009 (4A5BD9A2)
8caeb000 8cb04000 bowser bowser.sys Mon Jul 13 19:14:21 2009 (4A5BBFCD)
96a30000 96a4e000 cdd cdd.dll unavailable (00000000)
8cb34000 8cb53000 cdrom cdrom.sys Mon Jul 13 19:11:24 2009 (4A5BBF1C)
832f2000 8339d000 CI CI.dll Mon Jul 13 21:09:28 2009 (4A5BDAC8)
8ca17000 8ca3c000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
832b0000 832f2000 CLFS CLFS.SYS Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8c793000 8c7f0000 cng cng.sys Mon Jul 13 19:32:55 2009 (4A5BC427)
8c9f0000 8c9fd000 CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
964ef000 964fc000 crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
9157a000 915de000 csc csc.sys Mon Jul 13 19:15:08 2009 (4A5BBFFC)
915de000 915f6000 dfsc dfsc.sys Mon Jul 13 19:14:16 2009 (4A5BBFC8)
9156e000 9157a000 discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
8c609000 8c61a000 disk disk.sys Mon Jul 13 19:11:28 2009 (4A5BBF20)
964cc000 964e5000 drmk drmk.sys Mon Jul 13 20:36:05 2009 (4A5BD2F5)
965d6000 965e7000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
964fc000 965d6000 dump_iaStor dump_iaStor.sys Fri Aug 07 08:16:56 2009 (4A7C1B38)
964e5000 964ef000 Dxapi Dxapi.sys Mon Jul 13 19:25:25 2009 (4A5BC265)
91857000 9190e000 dxgkrnl dxgkrnl.sys Thu Oct 01 20:48:33 2009 (4AC54DE1)
933b7000 933f0000 dxgmms1 dxgmms1.sys Mon Jul 13 19:25:25 2009 (4A5BC265)
8ca3c000 8ca66000 fastfat fastfat.SYS Mon Jul 13 19:14:01 2009 (4A5BBFB9)
8cbee000 8cbf9000 fdc fdc.sys unavailable (00000000)
8c536000 8c547000 fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
8c502000 8c536000 fltmgr fltmgr.sys Mon Jul 13 19:11:13 2009 (4A5BBF11)
8c600000 8c609000 Fs_Rec Fs_Rec.sys unavailable (00000000)
833ca000 833fc000 fvevol fvevol.sys Fri Sep 25 22:24:21 2009 (4ABD7B55)
8c957000 8c988000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
82c1c000 82c53000 hal halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
91959000 91978000 HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
9f951000 9f962000 hiber_dumpfve hiber_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
9f877000 9f951000 hiber_iaStor hiber_iaStor.sys Fri Aug 07 08:16:56 2009 (4A7C1B38)
935a4000 935b7000 HIDCLASS HIDCLASS.SYS Mon Jul 13 19:51:01 2009 (4A5BC865)
935b7000 935bd480 HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
965f4000 965ff000 hidusb hidusb.sys Mon Jul 13 19:51:04 2009 (4A5BC868)
8ca66000 8caeb000 HTTP HTTP.sys Mon Jul 13 19:12:53 2009 (4A5BBF75)
8c9e8000 8c9f0000 hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
8c41f000 8c4f9000 iaStor iaStor.sys Fri Aug 07 08:16:56 2009 (4A7C1B38)
8ca00000 8ca12000 intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
91825000 91832000 kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
935f3000 935ff000 kbdhid kbdhid.sys Mon Jul 13 19:45:09 2009 (4A5BC705)
80bb5000 80bbd000 kdcom kdcom.dll Mon Jul 13 21:08:58 2009 (4A5BDAAA)
934df000 93513000 ks ks.sys Wed Mar 03 22:57:52 2010 (4B8F2FC0)
8c780000 8c793000 ksecdd ksecdd.sys Mon Jul 13 19:11:56 2009 (4A5BBF3C)
8c3ce000 8c3f3000 ksecpkg ksecpkg.sys Thu Dec 10 23:04:22 2009 (4B21C4C6)
93424000 93434000 lltdio lltdio.sys Mon Jul 13 19:53:18 2009 (4A5BC8EE)
935be000 935d9000 luafv luafv.sys Mon Jul 13 19:15:44 2009 (4A5BC020)
8321f000 83297000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
965e7000 965f2000 monitor monitor.sys Mon Jul 13 19:25:58 2009 (4A5BC286)
91818000 91825000 mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
93419000 93424000 mouhid mouhid.sys Mon Jul 13 19:45:08 2009 (4A5BC704)
8c3b8000 8c3ce000 mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
8cb04000 8cb16000 mpsdrv mpsdrv.sys Mon Jul 13 19:52:52 2009 (4A5BC8D4)
9dc25000 9dc48000 mrxsmb mrxsmb.sys Sat Feb 27 02:32:02 2010 (4B88CA72)
9dc48000 9dc83000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
9dc83000 9dc9e000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
8cbb3000 8cbbe000 Msfs Msfs.SYS Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8c30f000 8c317000 msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8c755000 8c780000 msrpc msrpc.sys unavailable (00000000)
91564000 9156e000 mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
8c9d8000 8c9e8000 mup mup.sys Mon Jul 13 19:14:14 2009 (4A5BBFC6)
8c547000 8c5fe000 ndis ndis.sys Mon Jul 13 19:12:24 2009 (4A5BBF58)
9344f000 9345a000 ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
9345a000 9347c000 ndiswan ndiswan.sys Mon Jul 13 19:54:34 2009 (4A5BC93A)
93565000 93576000 NDProxy NDProxy.SYS Mon Jul 13 19:54:27 2009 (4A5BC933)
914ce000 914dc000 netbios netbios.sys Mon Jul 13 19:53:54 2009 (4A5BC912)
91476000 914a8000 netbt netbt.sys Mon Jul 13 19:12:18 2009 (4A5BBF52)
8c200000 8c23e000 NETIO NETIO.SYS Mon Jul 13 19:12:35 2009 (4A5BBF63)
8cbbe000 8cbcc000 Npfs Npfs.SYS Mon Jul 13 19:11:31 2009 (4A5BBF23)
9155a000 91564000 nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82c53000 83063000 nt ntkrpamp.exe Fri Jun 18 23:55:24 2010 (4C1C3FAC)
8c626000 8c755000 Ntfs Ntfs.sys Mon Jul 13 19:12:05 2009 (4A5BBF45)
8cb53000 8cb5a000 Null Null.SYS unavailable (00000000)
933b5000 933b6040 nvBridge nvBridge.kmd Sat Oct 16 13:04:23 2010 (4CB9DB17)
92a18000 933b45a0 nvlddmkm nvlddmkm.sys Sat Oct 16 13:07:56 2010 (4CB9DBEC)
914af000 914ce000 pacer pacer.sys Mon Jul 13 19:53:58 2009 (4A5BC916)
8c400000 8c418000 parport parport.sys Mon Jul 13 19:45:34 2009 (4A5BC71E)
8c34c000 8c35d000 partmgr partmgr.sys Mon Jul 13 19:11:35 2009 (4A5BBF27)
9dc9e000 9dca5000 parvdm parvdm.sys unavailable (00000000)
8c317000 8c341000 pci pci.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
8c7f0000 8c7fe000 pcw pcw.sys Mon Jul 13 19:11:10 2009 (4A5BBF0E)
9dca5000 9dd3c000 peauth peauth.sys Mon Jul 13 20:35:44 2009 (4A5BD2E0)
9649d000 964cc000 portcls portcls.sys Mon Jul 13 19:51:00 2009 (4A5BC864)
83297000 832a8000 PSHED PSHED.dll Mon Jul 13 21:09:36 2009 (4A5BDAD0)
93437000 9344f000 rasl2tp rasl2tp.sys Mon Jul 13 19:54:33 2009 (4A5BC939)
9347c000 93494000 raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
93494000 934ab000 raspptp raspptp.sys Mon Jul 13 19:54:47 2009 (4A5BC947)
934ab000 934c2000 rassstp rassstp.sys Mon Jul 13 19:54:57 2009 (4A5BC951)
91519000 9155a000 rdbss rdbss.sys Mon Jul 13 19:14:26 2009 (4A5BBFD2)
934d3000 934dd000 rdpbus rdpbus.sys Mon Jul 13 20:02:40 2009 (4A5BCB20)
8cb9b000 8cba3000 RDPCDD RDPCDD.sys Mon Jul 13 20:01:40 2009 (4A5BCAE4)
8cba3000 8cbab000 rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
8cbab000 8cbb3000 rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
8339d000 833ca000 rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
91800000 91813000 rspndr rspndr.sys Mon Jul 13 19:53:20 2009 (4A5BC8F0)
96201000 9649c140 RTKVHDA RTKVHDA.sys Tue Jul 28 09:02:38 2009 (4A6EF6EE)
9dd3c000 9dd46000 secdrv secdrv.SYS Wed Sep 13 09:18:32 2006 (45080528)
9140e000 91418000 serenum serenum.sys Mon Jul 13 19:45:27 2009 (4A5BC717)
914dc000 914f6000 serial serial.sys Mon Jul 13 19:45:33 2009 (4A5BC71D)
8c9d0000 8c9d8000 spldr spldr.sys Mon May 11 12:13:47 2009 (4A084EBB)
9f805000 9f856000 srv srv.sys Thu Aug 26 23:31:26 2010 (4C77318E)
9dd74000 9ddc3000 srv2 srv2.sys Thu Aug 26 23:30:45 2010 (4C773165)
9dd46000 9dd67000 srvnet srvnet.sys Thu Aug 26 23:30:39 2010 (4C77315F)
934dd000 934de380 swenum swenum.sys Mon Jul 13 19:45:08 2009 (4A5BC704)
934c2000 934c8600 taphss taphss.sys Wed Sep 09 16:55:14 2009 (4AA81632)
8c80e000 8c957000 tcpip tcpip.sys Sun Jun 13 23:36:59 2010 (4C15A3DB)
9dd67000 9dd74000 tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
8cbe3000 8cbee000 TDI TDI.SYS Mon Jul 13 19:12:12 2009 (4A5BBF4C)
8cbcc000 8cbe3000 tdx tdx.sys Mon Jul 13 19:12:10 2009 (4A5BBF4A)
91509000 91519000 termdd termdd.sys Mon Jul 13 20:01:35 2009 (4A5BCADF)
96a00000 96a09000 TSDDD TSDDD.dll unavailable (00000000)
91836000 91857000 tunnel tunnel.sys Mon Jul 13 19:54:03 2009 (4A5BC91B)
93513000 93521000 umbus umbus.sys Mon Jul 13 19:51:38 2009 (4A5BC88A)
9358d000 935a4000 usbccgp usbccgp.sys Mon Jul 13 19:51:31 2009 (4A5BC883)
965f2000 965f3700 USBD USBD.SYS Mon Jul 13 19:51:05 2009 (4A5BC869)
92a00000 92a0f000 usbehci usbehci.sys Mon Jul 13 19:51:14 2009 (4A5BC872)
93521000 93565000 usbhub usbhub.sys Mon Jul 13 19:52:06 2009 (4A5BC8A6)
9190e000 91959000 USBPORT USBPORT.SYS Mon Jul 13 19:51:13 2009 (4A5BC871)
9340e000 93419000 usbprint usbprint.sys Mon Jul 13 20:17:06 2009 (4A5BCE82)
93400000 9340e000 usbscan usbscan.sys Mon Jul 13 20:14:44 2009 (4A5BCDF4)
93576000 9358d000 USBSTOR USBSTOR.SYS Mon Jul 13 19:51:19 2009 (4A5BC877)
933f0000 933fb000 usbuhci usbuhci.sys Mon Jul 13 19:51:10 2009 (4A5BC86E)
8c341000 8c34c000 vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
8cb61000 8cb6d000 vga vga.sys Mon Jul 13 19:25:50 2009 (4A5BC27E)
8cb6d000 8cb8e000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8c988000 8c991000 vmstorfl vmstorfl.sys unavailable (00000000)
8c35d000 8c36d000 volmgr volmgr.sys Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8c36d000 8c3b8000 volmgrx volmgrx.sys unavailable (00000000)
8c991000 8c9d0000 volsnap volsnap.sys Mon Jul 13 19:11:34 2009 (4A5BBF26)
914f6000 91509000 wanarp wanarp.sys Mon Jul 13 19:55:02 2009 (4A5BC956)
8cb8e000 8cb9b000 watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8c23f000 8c2b0000 Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
8c2b0000 8c2be000 WDFLDR WDFLDR.SYS Mon Jul 13 19:11:25 2009 (4A5BBF1D)
914a8000 914af000 wfplwf wfplwf.sys Mon Jul 13 19:53:51 2009 (4A5BC90F)
96ba0000 96deb000 win32k win32k.sys unavailable (00000000)
92a0f000 92a18000 wmiacpi wmiacpi.sys Mon Jul 13 19:19:16 2009 (4A5BC0F4)
8c306000 8c30f000 WMILIB WMILIB.SYS Mon Jul 13 19:11:22 2009 (4A5BBF1A)
935d9000 935f3000 WudfPf WudfPf.sys Mon Jul 13 19:50:13 2009 (4A5BC835)
9f856000 9f876480 WUDFRd WUDFRd.sys Mon Jul 13 19:50:44 2009 (4A5BC854)
Unloaded modules:
9f8e1000 9f9bb000 hiber_iaStor
Timestamp: unavailable (00000000)
Checksum: 00000000
9f9bb000 9f9cc000 hiber_dumpfv
Timestamp: unavailable (00000000)
Checksum: 00000000
9f877000 9f8e1000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
8ca3c000 8ca49000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
8ca49000 8cb23000 dump_iaStor.
Timestamp: unavailable (00000000)
Checksum: 00000000
8cb23000 8cb34000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
91800000 91818000 i8042prt.sys
Timestamp: unavailable (00000000)
Checksum: 00000000 The dump directly blames b57nd60x.sys, your NetXtreme Gigabit Ethernet Driver, and I know you updated this driver. There is a possibility that something else is interfering with with it. Just on a hunch, I see that you have Hotspot Shield by AnchorFree installed. A lot of third party security programs create problems with Win 7. Try uninstalling this program and see how your system does. If there is no change, you can reinstall it. Let us know if this works or not. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Cooling Fan based Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload |
26 Nov 2010
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thanks for your thoughts!
the Hotspot isn't running usually, I just used it a couple of times when some sites limit content from non-US visitors. anyway, uninstalled it just in case, and got another BS when entering hibernation.
this time I happened to sit at my desk for a while, and realized that after I choose hibernation, the screen turns off, but the system keeps running. I waited it out, and it took a good 15 minutes before anything happened, then it was the same old BS.
I assume the error is the exact same one, but here is the dump just in case.
any other thoughts? | My System Specs | | System Manufacturer/Model Number HP OS 7 32bit |
26 Nov 2010
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| | Windows 7 Ultimate 32 bit 12,883 posts Orlando, Florida |
Yes, the dump is virtually the same blaming b57nd60x.sys. The Hotspot driver is shown as an unloaded module, which means it was part of the crash. The HotSpot driver, taphss.sys, loads whether Hotspot is is being used or not. I am interested to see if uninstalling it cures or helps this problem. If this BSOD occured after you uninstalled Hotspot, using Windows Explorer, navigate to C:\Windows\System32\Drivers, locate the driver and rename it from .sys to .bak. Reboot and the driver will not load.
I don't have any other thoughts yet. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Cooling Fan based Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload |
29 Nov 2010
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I uninstalled the software and deleted the driver altogether, and got another BS after this.
I went to look at my recently installed software, and seems like a week or so before the first crash I had installed replay media catcher (software used for ripping streamed media). uninstalled it, and so far no bluescreen
will have to wait and see for a while, though now I seem to have another problem, my display won't return from sleep mode. stays black and has a led blinking, like the computer would still be off. reconnecting the cable does not help, but since its fairly easy to go back to hibernation mode while blinded (windows key + right twice + enter), I managed to do that and when I turned the system back on, the monitor functioned again.
any ideas if this could be a driver issue, either the video card or the monitor itself? | My System Specs | | System Manufacturer/Model Number HP OS 7 32bit BSOD after sleep mode (driver_power_state_failure / ntkrnlpa.exe) problems? All times are GMT -5. The time now is 10:26 PM. | |