Reinstalling my Computer does not fix the problem Please help


  1. Danielzxzx
    Posts : 233
    Windows 7
       New #1

    Reinstalling my Computer does not fix the problem Please help


    I was playing game when suddenly my computer shut off. When I tryed to reboot the computer, it got as far as before the Windows 7 logo but never showed it. My computer would not start up. I backed up everything on my computer to an external hard drive. I did a clean reinstall of windows with the repair disk. But the strange thing is, it still won't start up. I didn't have that backed up data on the external drive attached to my computer when I tried to start up again so it has nothing to do with that external drive. My Dad thinks it has something to do with the computer bios but he doesn't want to edit anything in there since he is afraid of making things worse. My Dad also thought it had something to do with the computer memory since when he tried to start up the computer through Norten, it had an error about not having enough memory. Can anyone help us fix this problem?
      My Computer
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  3. Orbital Shark
    Posts : 6,305
    Windows 7 Ultimate x64
       New #2

    Hi,

    To rule out memory as the issue I'd advise removing all memory then inserting 1 stick at a time to see if it boots up. If you experience the same from all sticks then you may want to try opening the bios and selecting 'BIOS defaults'.

       Note
    BIOS access and settings vary with each brand. Check your computer documentation on how to correctly change BIOS settings.



    OS
      My Computer
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  4. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #3

    Try to boot
    Listen to the beeps
    How many?
    What kind 2 long 1 short or maybe 3 long?
    That can help us diagnose the problem
    We will also need the make and model of the computer eg Dell xps420.
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  6. Danielzxzx
    Posts : 233
    Windows 7
    Thread Starter
       New #4

    I would but my Dad already brought it in to get it fixed.
      My Computer
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  7. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #5

    Thats fine. Come back again, if you experience problems or want to share information with others.
      My Computer
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  8. Orbital Shark
    Posts : 6,305
    Windows 7 Ultimate x64
       New #6

    Danielzxzx said:
    I would but my Dad already brought it in to get it fixed.
    No problem and thanks for asking :)
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