Windows 7: Windows 7 BSOD Help Minidump files included

noname69 · 12 Nov 2010

Help keep getting random restarts after blue screen, occationally get mini dump files. Memtest has run good numerous times. Any ideas? Thanks for the help.

wish · 12 Nov 2010

Hi,
Two of your dump files are corrupted, and the rest have 0x1a (MEMORY_MANAGEMENT), 0x3b (SYSTEM_SERVICE_EXCEPTION), 0x19(BAD_POOL_HEADER) and 0x24(NTFS_FILE_SYSTEM)

Start troubleshoot by perform hardrive diagnostic because you have NTFS issue.
1] Right click Command Prompt -> run as admin -> chkdsk /f /r
2] Then perform Manufacture Hardisk Diagnostic tools --> Sea tools

Also do System file checker and check whether you have corrupted windows files:
Right click Command Prompt -> run as admin -> sfc /scannow

Update this driver:

Code:

Rt64win7.sys Thu Aug 20 09:05:06 2009 --> Realtek NIC driver

Log

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88002f9a898, fffff88002f9a100, fffff88001174dc1}

Probably caused by : Ntfs.sys ( Ntfs!TxfDeleteTxfFo+11 )

Followup: MachineOwner
---------
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {31, fffffa8003d416f0, fffff8800460a000, fffff8a0029182a8}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+6368 )

Followup: MachineOwner
---------
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {22, 200000000000000, 0, 0}

Probably caused by : win32k.sys ( win32k!zzzDecomposeDesktop+b5 )

Followup: MachineOwner
---------

-Wisnu

Jonathan_King · 12 Nov 2010

In addition to Wish's advice:

Code:


BugCheck 24, {1904fb, fffff88002f9a898, fffff88002f9a100, fffff88001174dc1}
BugCheck 1A, {31, fffffa8003d416f0, fffff8800460a000, fffff8a0029182a8}
BugCheck 24, {1904fb, fffff880067b63e8, fffff880067b5c50, fffff80002e75905}
BugCheck 19, {22, 200000000000000, 0, 0}
BugCheck 1A, {31, fffffa80067fe7f0, fffff8800b4ce000, fffff8a002a1cf1b}
BugCheck 3B, {c0000005, fffff960001b1219, fffff88006f92fb0, 0}
BugCheck 5C, {2001, 3, 4, 0}
BugCheck 24, {1904fb, fffff88003cb76b8, fffff88003cb6f20, fffff88001232a30}
BugCheck 5C, {2001, 3, 4, 0}

That seems to point to a hardware problem. You are also getting some corruption of Windows components:

Code:

Unknown_Module_fffff800`00b9e000 Mon Jul 13 21:31:07 2009 (4A5BDFDB)
Unknown_Module_fffff800`031e8000 Mon Jul 13 21:27:36 2009 (4A5BDF08)
Unknown_Module_fffff880`00c00000 Mon Jul 13 21:32:13 2009 (4A5BE01D)
etc

I suggest a RAM test. See this tutorial: RAM - Test with Memtest86+

...Summary of the dumps

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Nov 11 10:55:56.023 2010 (UTC - 5:00)
System Uptime: 0 days 0:01:09.756
Probably caused by : Ntfs.sys ( Ntfs!TxfDeleteTxfFo+11 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!TxfDeleteTxfFo+11
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Nov 10 04:55:47.138 2010 (UTC - 5:00)
System Uptime: 0 days 0:07:26.871
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+6368 )
BUGCHECK_STR:  0x1a_31
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+6368
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Nov 10 04:47:06.668 2010 (UTC - 5:00)
System Uptime: 0 days 0:03:18.400
Probably caused by : Ntfs.sys ( Ntfs!NtfsOpenAttribute+580 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  sppsvc.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsOpenAttribute+580
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Nov  5 04:17:25.775 2010 (UTC - 5:00)
System Uptime: 0 days 0:01:02.117
Probably caused by : win32k.sys ( win32k!zzzDecomposeDesktop+b5 )
BUGCHECK_STR:  0x19_22
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x19_22_win32k!zzzDecomposeDesktop+b5
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Nov  5 04:15:31.858 2010 (UTC - 5:00)
System Uptime: 0 days 0:01:07.591
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+6368 )
BUGCHECK_STR:  0x1a_31
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+6368
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Nov  5 04:13:35.468 2010 (UTC - 5:00)
System Uptime: 0 days 0:02:32.200
Probably caused by : win32k.sys ( win32k!DestroyClass+15 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mscorsvw.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!DestroyClass+15
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
*** WARNING: Unable to verify timestamp for Unknown_Module_fffff800`02e4f000
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_fffff800`02e4f000
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Nov  4 03:46:38.771 2010 (UTC - 5:00)
System Uptime: 0 days 0:40:49.504
*** WARNING: Unable to verify timestamp for Unknown_Module_fffff800`02e4f000
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_fffff800`02e4f000
*** WARNING: Unable to verify timestamp for Unknown_Module_fffff800`02e06000
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_fffff800`02e06000
Probably caused by : Unknown_Module_fffff800_02e06000 ( Unknown_Module_fffff800_02e06000+33f92 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x5C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Nov  4 03:02:56.458 2010 (UTC - 5:00)
System Uptime: 0 days 0:00:56.801
Probably caused by : Ntfs.sys ( Ntfs!NtfsSnapshotScbInternal+160 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsSnapshotScbInternal+160
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
*** WARNING: Unable to verify timestamp for Unknown_Module_fffff800`02c0c000
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_fffff800`02c0c000
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Nov  2 13:17:11.015 2010 (UTC - 5:00)
System Uptime: 0 days 1:00:15.357
*** WARNING: Unable to verify timestamp for Unknown_Module_fffff800`02c0c000
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_fffff800`02c0c000
*** WARNING: Unable to verify timestamp for Unknown_Module_fffff800`031e8000
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_fffff800`031e8000
Probably caused by : Unknown_Module_fffff800_031e8000 ( Unknown_Module_fffff800_031e8000+33f92 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x5C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Windows 7: Windows 7 BSOD Help Minidump files included

Windows 7 BSOD Help Minidump files included problems?