Irql_not_less_or_equal


  1. Posts : 44
    Windows 7 Ultimate 32bit
       #1

    Irql_not_less_or_equal


    Once again a blue screen problem, please help me resolve it. I just recently installed Kaspersky and this problem started, very slow computer, sluggish and constant BSOD.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    debdutta said:
    Once again a blue screen problem, please help me resolve it. I just recently installed Kaspersky and this problem started, very slow computer, sluggish and constant BSOD.

    As I figured your comodo firewall and kaspersky. These were caused by cmdgaurd.sys (comodo firewall) You should remove both and replace with Microsoft Security Essential and win 7 firewall.

    http://support.kaspersky.com/downloa...vremover10.zip

    http://www.microsoft.com/security_essentials/

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\110710-17625-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0x82c52000 PsLoadedModuleList = 0x82d9a810
    Debug session time: Sun Nov  7 09:30:31.849 2010 (GMT-5)
    System Uptime: 0 days 5:40:49.240
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {83ffffe4, 2, 1, 82ce5bee}
    
    Unable to load image \SystemRoot\System32\DRIVERS\cmdguard.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for cmdguard.sys
    *** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys
    Probably caused by : cmdguard.sys ( cmdguard+11de9 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 83ffffe4, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 82ce5bee, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82dba718
    Unable to read MiSystemVaType memory at 82d9a160
     83ffffe4 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!MiInsertPageInFreeOrZeroedList+238
    82ce5bee 8901            mov     dword ptr [ecx],eax
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  firefox.exe
    
    TRAP_FRAME:  89d1b824 -- (.trap 0xffffffff89d1b824)
    ErrCode = 00000002
    eax=0004a3a6 ebx=0000001c ecx=83ffffe4 edx=00000000 esi=8481e628 edi=84defe38
    eip=82ce5bee esp=89d1b898 ebp=89d1b8c0 iopl=0         nv up ei ng nz na pe cy
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010287
    nt!MiInsertPageInFreeOrZeroedList+0x238:
    82ce5bee 8901            mov     dword ptr [ecx],eax  ds:0023:83ffffe4=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 82ce5bee to 82c9882b
    
    STACK_TEXT:  
    89d1b824 82ce5bee badb0d00 00000000 00000001 nt!KiTrap0E+0x2cf
    89d1b8c0 82ce230e 8481e628 849d4544 8481e630 nt!MiInsertPageInFreeOrZeroedList+0x238
    89d1b900 82cf9330 c0013bb0 89d1ba88 02770000 nt!MiPfnShareCountIsZero+0x18c
    89d1ba14 82d0bad4 c0013ba8 c0013ba8 c19eb5d0 nt!MiDeletePteRun+0x403
    89d1bb1c 82d05e41 02770000 02775fff cbc9ecec nt!MiDeleteVirtualAddresses+0x3c1
    89d1bbb4 82c9544a ffffffff 89d1bcd8 89d1bce4 nt!NtFreeVirtualMemory+0x60b
    89d1bbb4 82c93401 ffffffff 89d1bcd8 89d1bce4 nt!KiFastCallEntry+0x12a
    89d1bc3c 96fad568 ffffffff 89d1bcd8 89d1bce4 nt!ZwFreeVirtualMemory+0x11
    89d1bcdc 96fae920 00000000 00000000 00000000 win32k!SURFACE::bDeleteSurface+0x291
    89d1bcf0 96f8e423 00000000 00000000 fe122008 win32k!SURFREF::bDeleteSurface+0x14
    89d1bd04 96f8fc08 35051405 002be688 35051405 win32k!bDeleteSurface+0x20
    89d1bd18 8de1cde9 35051405 002be688 89d1bd34 win32k!NtGdiDeleteObjectApp+0x7f
    WARNING: Stack unwind information not available. Following frames may be wrong.
    89d1bd28 82c9544a 35051405 002be69c 774164f4 cmdguard+0x11de9
    89d1bd28 774164f4 35051405 002be69c 774164f4 nt!KiFastCallEntry+0x12a
    002be69c 00000000 00000000 00000000 00000000 0x774164f4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    cmdguard+11de9
    8de1cde9 ??              ???
    
    SYMBOL_STACK_INDEX:  c
    
    SYMBOL_NAME:  cmdguard+11de9
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: cmdguard
    
    IMAGE_NAME:  cmdguard.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c8aab1c
    
    FAILURE_BUCKET_ID:  0xA_cmdguard+11de9
    
    BUCKET_ID:  0xA_cmdguard+11de9
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 44
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    Oh, the comodo firewall one was my previous BSOD which i resolved by uninstalling comodo internet security, the recent two are main problem...should i remove kaspersky ?
      My Computer


  4. Posts : 11,840
    64-bit Windows 8.1 Pro
       #4

    Yes.... follow Kens' advice... cmdgaurd.sys is still being loaded, so rename it to cmdgaurd.bak so that it doesn't load at startup....
    Last edited by Tews; 13 Nov 2010 at 03:23.
      My Computer


  5. Posts : 44
    Windows 7 Ultimate 32bit
    Thread Starter
       #5

    @Tews

    Where and how can i locate cmdguard.sys. COMODO Programs Manager doesnt finds any such driver or service.
      My Computer


  6. Posts : 11,840
    64-bit Windows 8.1 Pro
       #6

    Simply open c:/windows/system32/drivers locate the driver and rename it ... easy peasy..

      My Computer


 

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