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Windows 7: BSOD IRQL error (check attachments)

13 Nov 2010   #1

Windows Seven Ultimate 32Bit OEM
BSOD IRQL error (check attachments)

Hi there...
My system is Windows Seven Ultimate 32Bit OEM on an Acer Aspire 6935G laptop a year and half old (the OS is 6 months)
BSOD occured throughout this week almost on a daily basis with multiple times today..I feel it has something to do with me downloading using internet work after using hotspotshield as a proxy but anyhow..the files are attached ,plz take a look and help me out..thnx

My System SpecsSystem Spec
13 Nov 2010   #2

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by mekaaaZ View Post
Hi there...
My system is Windows Seven Ultimate 32Bit OEM on an Acer Aspire 6935G laptop a year and half old (the OS is 6 months)
BSOD occured throughout this week almost on a daily basis with multiple times today..I feel it has something to do with me downloading using internet work after using hotspotshield as a proxy but anyhow..the files are attached ,plz take a look and help me out..thnx
Virtually all of these were caused by your HsDrv.sys (part of hotspot shield. I would remove it if I were you.

Also you have drivers from as far back as 2002. They need updating.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\111310-26301-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*;srv*e:\symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x8323e000 PsLoadedModuleList = 0x83386810
Debug session time: Sat Nov 13 11:54:48.310 2010 (GMT-5)
System Uptime: 0 days 0:50:33.980
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {5b7aa8a7, 2, 1, 9234e585}

Unable to load image \SystemRoot\system32\DRIVERS\HssDrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
Probably caused by : HssDrv.sys ( HssDrv+4585 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arg1: 5b7aa8a7, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 9234e585, address which referenced memory

Debugging Details:

WRITE_ADDRESS: GetPointerFromAddress: unable to read from 833a6718
Unable to read MiSystemVaType memory at 83386160


9234e585 897804          mov     dword ptr [eax+4],edi





TRAP_FRAME:  8336451c -- (.trap 0xffffffff8336451c)
ErrCode = 00000002
eax=5b7aa8a3 ebx=00000780 ecx=00000000 edx=878651c0 esi=92356200 edi=92356200
eip=9234e585 esp=83364590 ebp=8336459c iopl=0         nv up ei pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
9234e585 897804          mov     dword ptr [eax+4],edi ds:0023:5b7aa8a7=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 9234e585 to 832847eb

8336451c 9234e585 badb0d00 878651c0 8a1731f8 nt!KiTrap0E+0x2cf
WARNING: Stack unwind information not available. Following frames may be wrong.
8336459c 9234dddd 878651d4 85cd43e4 85cd43e4 HssDrv+0x4585
833645cc 9234b22b 00000042 8750af4c 00000000 HssDrv+0x3ddd
833645f8 9234b482 8750af4c 85cd43e4 00000082 HssDrv+0x122b
83364618 8bca84e5 87d991e0 83364660 00000001 HssDrv+0x1482
83364640 8bca830a 83364664 83364660 00000001 ndis!ndisMSendPacketsXToMiniport+0x142
833646a8 8bc4059d 878660e0 8612a8f0 00000000 ndis!ndisMSendNetBufferListsToPackets+0x84
833646c8 8bc40623 8612a8f0 8612a8f0 00000000 ndis!ndisFilterSendNetBufferLists+0x87
833646e0 904f9c20 88213058 8612a8f0 00000000 ndis!NdisFSendNetBufferLists+0x38
8336475c 8bc40474 859d5410 8612a8f0 00000000 pacer!PcFilterSendNetBufferLists+0x256
83364788 8bca4d8c 878660e0 8612a8f0 00000000 ndis!ndisSendNBLToFilter+0xf2
833647b8 8be9a03e 88fddaa8 8612a8f0 00000000 ndis!NdisSendNetBufferLists+0x162
83364804 8be9a7c1 88fdb278 00000000 00000000 tcpip!FlSendPackets+0x416
83364858 8be9a4d3 8bf1ad98 00000000 00000000 tcpip!IppFragmentPackets+0x2e2
83364890 8bea2273 8bf1ad98 87149d5c 87149df8 tcpip!IppDispatchSendPacketHelper+0x266
83364930 8bea830e 00149d5c 00000000 859815b0 tcpip!IppPacketizeDatagrams+0x8d6
833649b0 8bea8595 00000000 00000007 8bf1ad98 tcpip!IppSendDatagramsCommon+0x652
833649d0 8be891a0 8714fed8 833649ec 00000000 tcpip!IpNlpSendDatagrams+0x4b
83364aa0 8beb5151 891f9190 00000000 00000002 tcpip!TcpTcbHeaderSend+0x53a
83364aec 8beb4c42 00000000 83364bac 00000000 tcpip!TcpFlushDelay+0x257
83364b38 832a804d 8713ed38 00000000 7b39ecb1 tcpip!TcpPeriodicTimeoutHandler+0x389
83364b7c 832a7ff1 83367d20 83364ca8 00000001 nt!KiProcessTimerDpcTable+0x50
83364c68 832a7eae 83367d20 83364ca8 00000000 nt!KiProcessExpiredTimerList+0x101
83364cdc 832a620e 0002f7b4 861674c0 83371280 nt!KiTimerExpiration+0x25c
83364d20 832a6038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
83364d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


9234e585 897804          mov     dword ptr [eax+4],edi


SYMBOL_NAME:  HssDrv+4585

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  HssDrv.sys


FAILURE_BUCKET_ID:  0xD1_HssDrv+4585

BUCKET_ID:  0xD1_HssDrv+4585

Followup: MachineOwner
Old Drivers
int15.sys        0x963fa000    0x00011000    10/1/2003 00:29:49            0x3f7a664d    0x963e9000                
DPortIO.sys        0x91f1d380    0x00003380    12/23/2005 03:13:04            0x43abb190    0x91f1a000                
lirsgt.sys        0x963fe680    0x00004680    1/29/2006 06:06:18            0x43dca1aa    0x963fa000                                
snapman.sys        0x8be22260    0x0001a260    10/6/2006 08:44:30            0x45265dbe    0x8be08000                
DKbFltr.sys        0x93067000    0x0000a000    10/19/2006 03:24:28            0x4537363c    0x9305d000                
tapvpn.sys        0x92c22000    0x0000b000    10/26/2006 03:42:32            0x454074f8    0x92c17000                
dsNcAdpt.sys        0x9315a000    0x0000a000    2/1/2007 15:00:43            0x45c246eb    0x93150000                
itecir.sys        0x9310a000    0x00058000    12/18/2007 04:12:11            0x47678eeb    0x930b2000                
SynTP.sys        0x930a2680    0x0002e680    4/4/2008 18:44:51            0x47f6bd73    0x93074000                
iaStor.sys        0x8b96a000    0x000d9000    7/20/2008 19:15:55            0x4883d53b    0x8b891000                
dump_iaStor.sys        0x916d9000    0x000d9000    7/20/2008 19:15:55            0x4883d53b    0x91600000                
AGRSM.sys        0x927dc000    0x00106000    11/10/2008 09:56:37            0x49184ba5    0x926d6000                
HssDrv.sys    HssDrv.sys+4585    0x9317c000    0x00010000    2/5/2009 16:55:10            0x498b603e    0x9316c000                
hamachi.sys        0x92c2dc00    0x00004c00    2/19/2009 05:36:27            0x499d362b    0x92c29000                
netw5v32.sys        0x93045000    0x00413000    3/26/2009 11:10:37            0x49cba8fd    0x92c32000                
spldr.sys        0x8be08000    0x00008000    5/11/2009 11:13:47            0x4a084ebb    0x8be00000                
amdxata.sys        0x8b973000    0x00009000    5/19/2009 12:57:35            0x4a12f30f    0x8b96a000                
L1E62x86.sys        0xa6980000    0x0000f000    6/11/2009 01:39:12            0x4a30a690    0xa6971000    
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page:
My System SpecsSystem Spec
13 Nov 2010   #3

Windows Seven Ultimate 32Bit OEM

Many thanks..that was quite helpful
i uninstalled hotspot but the HsDrv.sys is still there..i'm gonna wait on it for today..see if it crashes then manually delete it and then check the drivers.
My System SpecsSystem Spec


 BSOD IRQL error (check attachments)

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