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Windows 7: help FLTMGR_FILE_SYTEM

13 Nov 2010   #1

Windows 7 Professional x64

Now I have a new BSOD on my computer here is all the information you will need
It is a laptop
Less than 1 year old
Installed windows 7 64 bit
the blue screen error is FLTMGR_FILE_SYTEM

Please Help

My System SpecsSystem Spec
14 Nov 2010   #2
Microsoft MVP


Uninstall PunkBuster, it's malfunctioning. I'd suggest NOT reinstalling it UNTIL we're finished troubleshooting

Go to Device Manager and expand the Network Adapters category (if it's not already expanded).
Right click on each instance of the following devices and select "Uninstall" (they are malfunctioning)
- Teredo
- 6to4
- unknown

These devices will come back when you reboot if they are needed. If not needed, then they won't come back.

Drivers are not installed for your Mass Storage Controller. Visit the MSI download site and download Win7 drivers for your O2Micro Media Card Reader.

Only 1 memory dump is in the uploaded files. MSINFO32 shows 12 memory dump events from March to the present (have you cleaned the system with tools such as CCleaner?). In short, there may be other issues after we fix this one (TV Card drivers are suspect)

This memory dump blames sbapifs.sys - a Sunbelt ActiveProtection Filter part of VIPRE/CounterSpy from Sunbelt Software (may be a part of Lavasoft protection also). Please uninstall the program, then use the free uninstaller on this page to remove any remnants ( Antivirus Uninstallers )

It is possible that the following older drivers may be causing your problems.
Please either REMOVE or Update the older drivers listed below.
DO NOT use Windows Update or the Update Driver function of Device Manager as they are not the most current versions available.
Also, DO NOT update from the PC Manufacturer's website unless the Driver Reference cited below states that you should get the drivers from the OEM.

The most common drivers are located on this page: Driver Reference
If you can't find the driver, post back and we'll see what we can find.

Here's the older drivers that were found in the memory dump files:

SandBox64.sys Wed Mar 12 05:31:32 2008 (47D7A2F4)
 - SRS Labs Audio Sandbox software
 - Driver Reference

tosrfcom.sys Mon Aug 01 03:45:42 2005 (42EDD326)
 - Toshiba Bluetooth Driver
 - Driver Reference

tosporte.sys Wed Oct 11 03:31:08 2006 (452C9DBC)
 - Toshiba Bluetooth Port Emulation Driver
 - Driver Reference

Tosrfhid.sys Thu Mar 01 02:53:38 2007 (45E68682)
 - Toshiba Bluetooth HID Driver
 - Driver Reference

tosrfusb.sys Wed Feb 28 08:26:49 2007 (45E58319)
 - Toshiba Bluetooth  Driver
 - Driver Reference

tosrfbd.sys  Thu Feb 22 05:55:52 2007 (45DD76B8)
 - Toshiba Bluetooth RF Bus Driver
 - Driver Reference

tosrfbnp.sys Mon Nov 20 03:56:03 2006 (45616DA3)
 - Toshiba Bluetooth RFBNEP Driver
 - Driver Reference

agrsm64.sys  Tue Nov 28 15:46:57 2006 (456CA041)
 - Agere Systems Soft Modem
 - Driver Reference

tosrfnds.sys Tue Jul 12 01:43:52 2005 (42D35898)
 - Toshiba Bluetooth  Driver
 - Driver Reference

adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
 - Adobe File System Filter driver
 - Driver Reference

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Nov 13 21:05:41.806 2010 (UTC - 5:00)
System Uptime: 1 days 10:11:59.146
BugCheck F5, {68, fffff8a003d2be40, fffff8a003d2be90, 0}
*** WARNING: Unable to verify timestamp for sbapifs.sys
*** ERROR: Module load completed but symbols could not be loaded for sbapifs.sys
Probably caused by : sbapifs.sys ( sbapifs+1fdb )
PROCESS_NAME:  firefox.exe
Bugcheck code 000000F5
Arguments 00000000`00000068 fffff8a0`03d2be40 fffff8a0`03d2be90 00000000`00000000
My System SpecsSystem Spec


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