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Windows 7: Random Fsods

14 Nov 2010   #1

windows 7 home premium 64 bit
Random Fsods

happens randomly, sometimes after 5 minutes or hours after but happening enough to become annoying

ive noticed i can move my mouse cursor around while its locking up for a short peroid of time

My System SpecsSystem Spec
14 Nov 2010   #2

Windows 7 Ultimate 32 bit

Hi, Tey, and welcome to the forum. Sorry about the trouble you are having. I will look at the dump; but please rerun the tool as explained in the tutorial below and upload all of the files. Most of the files we need to see your system are missing from your upload.

Error code A0, INTERNAL_POWER_ERROR. This bug check indicates that the power policy manager experienced a fatal error.
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02804000 PsLoadedModuleList = 0xfffff800`02a41e50
Debug session time: Tue Nov  9 08:47:23.088 2010 (GMT-5)
System Uptime: 0 days 2:30:46.601
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A0, {9, ffffffffc0000001, 1, 0}

Probably caused by : ntkrnlmp.exe ( nt!PopEndMirroring+145 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

The power policy manager experienced a fatal error.
Arg1: 0000000000000009, A fatal error occurred while preparing the hibernate file.
Arg2: ffffffffc0000001, Status code
Arg3: 0000000000000001, Mirroring phase
Arg4: 0000000000000000

Debugging Details:






LAST_CONTROL_TRANSFER:  from fffff80002ac1665 to fffff80002874740

fffff880`098deb08 fffff800`02ac1665 : 00000000`000000a0 00000000`00000009 ffffffff`c0000001 00000000`00000001 : nt!KeBugCheckEx
fffff880`098deb10 fffff800`02abd464 : ffffffff`ffffffff ffffffff`ffffffff 00000000`0007fe71 00000000`00000000 : nt!PopEndMirroring+0x145
fffff880`098debe0 fffff800`02ac1925 : fffff880`098ded00 fffff880`00000008 00000000`00000000 fffffa80`00000008 : nt!MmDuplicateMemory+0xb64
fffff880`098decd0 fffff800`02b18c06 : fffffa80`02050460 fffffa80`00000000 00000000`00000000 fffff800`0286c5c7 : nt!PopTransitionToSleep+0xd5
fffff880`098ded40 fffff800`02852c26 : fffff800`029eee80 fffffa80`02050460 fffffa80`02107b60 fffff880`01466a90 : nt!PspSystemThreadStartup+0x5a
fffff880`098ded80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


fffff800`02ac1665 cc              int     3


SYMBOL_NAME:  nt!PopEndMirroring+145

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe



BUCKET_ID:  X64_0xA0_IO_DUMPSTACK_INIT_ERROR_nt!PopEndMirroring+145

Followup: MachineOwner
To begin your troubleshooting, you should eliminate any possible cause of conflict and BSOD's.
Please uninstall any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dump, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select delete; do not select reinstall.
Here is an alternative virtualization program that does not user the sptd.sys driver:
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
Next, completely uninstall Avira. Avira is known to cause BSOD's on some Win 7 systems. Download and install Microsoft Security Essentials in its place. Also, uninstall Super AntiSpware. Many third party antimalware programs cause BSOD's. You can download and install Malwarebytes. It generally runs well with win 7.

Now, complete uninstall ZoneAlarm using this removal tool: ZA is a well known and documented cause of BSOD's on many Win 7 systems. Make sure Windows Firewall is turned on.

I see one out of date driver loaded on your system. Outdated drivers can and do cause memory corruption and BSOD's. Update this driver:
nvstor.sys Wed May 20 02:45:37 2009 - nVidia Storage Drivers
How to update drivers -
- I have listed links to most of the drivers in the code box above. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page:
Driver Reference
- - Driver manufacturer links are on this page:
Drivers and Downloads

Follow the above recommendations. Let's see how your system does and if the above actions solve the problem. If you get another BSOD, upload the dumps to us and we will take the next steps to look at your hibernation issue. Hopefully, updating the driver and removing the third party programs will solve the problem. Please update us.
My System SpecsSystem Spec
14 Nov 2010   #3

windows 7 home premium 64 bit

x86 (32-bit) or x64 ? 64 bit
- the original installed OS on the system? no, originally vista
- an OEM or full retail version? full retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 2-3 years, got it as a handme down with alot of new upgrades early this year such as ram and gfx card
- What is the age of OS installation (have you re-installed the OS?) just reformatted less than a month ago when the problems started
My System SpecsSystem Spec

14 Nov 2010   #4

Windows 7 Ultimate 32 bit

Thanks for the complete package. Follow the suggestions I posted above and let us know how your system does.
My System SpecsSystem Spec

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