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Windows 7: Unexpected_kernel_mode_trap


14 Nov 2010   #1

Windows 7 Ultimate x64
 
 
Unexpected_kernel_mode_trap

-Windows 7 Ultimate x64
-Original OS
-Retail Version
-Built the system myself. 1-3 Years Old
-OS has been installt: 23.09.2009

Code:
103010-22807-01.dmp   UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f     00000000`00000008    00000000`80050031    00000000`000006f8     fffff800`021ba143    ntoskrnl.exe    ntoskrnl.exe+70740    NT Kernel  & System    Microsoft® Windows® Operating System    Microsoft  Corporation    6.1.7600.16617 (win7_gdr.100618-1621)    x64         C:\Windows\Minidump\103010-22807-01.dmp    4    15    7600
Code:
ntoskrnl.exe    ntoskrnl.exe+1a5143    fffff800`0200b000     fffff800`025e7000    0x005dc000    0x4c1c44a9    Microsoft® Windows®  Operating System    NT Kernel & System    6.1.7600.16617  (win7_gdr.100618-1621)    Microsoft Corporation     C:\Windows\system32\ntoskrnl.exe
The Bluescreen is @ Shutdown. Not in Use or Gaming.

My System SpecsSystem Spec
.

16 Nov 2010   #2
Microsoft MVP

 
 

Standard diskette controller isn't activated. Is this deliberate? If so, why?
NVIDIA nForce 10/100/1000 Mbps Ethernet isn't activated. Is this deliberate? If so, why?

Please go to Device Manager and expand the Network Adapters category. Then right click on each of the following devices and select UNINSTALL:
- ISATAP (? TAP-Win32 Adapter V9 (Tunngle))
- Teredo
- 6to4 (6zu4)
- unknown

Windows Update isn't turned on. Please turn it on and visit the Windows Update website for all updates that are available.

I am unable to read your MSINFO32 file (this isn't unusual with a version in a different language). Please try this:
Quote:
MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.
Also, please export it as a text file and upload that also (this is just in case the next upload is unopenable also).

There are no memory dumps in the uploaded information, so I'd suggest the following:
Quote:
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - http://skydrive.live.com or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump
My System SpecsSystem Spec
16 Nov 2010   #3

Windows 7 Ultimate x64
 
 

[QUOTE=usasma;1079706]Standard diskette controller isn't activated. Is this deliberate? If so, why?
I need no Diskette!
NVIDIA nForce 10/100/1000 Mbps Ethernet isn't activated. Is this deliberate? If so, why?
2 Adapter. I Use only 1

Please go to Device Manager and expand the Network Adapters category. Then right click on each of the following devices and select UNINSTALL:
- ISATAP (? TAP-Win32 Adapter V9 (Tunngle))
- Teredo
- 6to4 (6zu4)
- unknown
Thats not Possible. Tunngle is same System Hamachi.

Windows Update isn't turned on. Please turn it on and visit the Windows Update website for all updates that are available.
Is Correct. I Read all Updates before install. Windows is Up to Date

I am unable to read your MSINFO32 file (this isn't unusual with a version in a different language). Please try this:
Quote:
MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
See attach


There are no memory dumps in the uploaded information, so I'd suggest the following:
Quote:
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.
Windows or Tuneup have deletet. Sry
...
My System SpecsSystem Spec
.


17 Nov 2010   #4
Microsoft MVP

 
 

Sorry, but I cannot open this .nfo file.
Please use the Export command and export it as a .txt file and upload that.

The MSINFO32 file will contain a list of the errors in the Software Environment...Windows Error Reporting category (the very last category in the report).

The perfmon report shows an issue with the Tunngle:
Quote:
Symptom:[IMG]res://wdc.dll/error.gif[/IMG]
Das Gerät ist deaktiviert.Ursache:Ein Gerät ist deaktiviert und kann daher nicht korrekt funktionieren.Detailsas Gerät TAP-Win32 Adapter V9 (Tunngle) ist deaktiviert. Wenn dieses Gerät nicht mehr verwendet wird, kann es absichtlich deaktiviert werden. Die Plug-and-Play-ID für dieses Gerät lautet 20.Auflösung:1. Stellen Sie fest, ob Sie das Gerät benötigen.
2. Aktivieren Sie das Gerät im Geräte-Manager, wenn Sie es benötigen.
3. Wenn Sie das Gerät nicht verwenden, kann es deaktiviert bleiben.Verwandte:Erläuterung der vom Geräte-Manager generierten Fehlercodes
Geräte in Windows verwalten
Please uninstall the Tunngle program TEMPORARILY. You can reinstall it as soon as we figure out what's wrong with your system.
My System SpecsSystem Spec
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 Unexpected_kernel_mode_trap




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