Windows 7: BSOD on startup NEED HELP !!!

Ahad · 15 Nov 2010

Hi, i have been having BSOD only during the startup of my Win 7 HP 32 bit. I have analyzed the dmps using Bluescreen View and majority of them point to ntkrnlpa.exe and smtimes ATItool.sys and sometimes Ntfs.sys . I tried running driver verifier but i only get more BSODs without any dmp file. I checked the driver verifier and found two drivers without any providers 'dump_dumpfve.sys and dump_iastor.sys " . I have run Memtest86 for 7 passes and no errors. I am really at loss what to do . I am using MS security essentials.

**yowanvista** · 15 Nov 2010

Update Intel Matrix Storage Manager(iastor.sys)
Intel® Driver Update Utility

Remove ATI tool

zigzag3143 · 15 Nov 2010

Quote: Originally Posted by Ahad

Hi, i have been having BSOD only during the startup of my Win 7 HP 32 bit. I have analyzed the dmps using Bluescreen View and majority of them point to ntkrnlpa.exe and smtimes ATItool.sys and sometimes Ntfs.sys . I tried running driver verifier but i only get more BSODs without any dmp file. I checked the driver verifier and found two drivers without any providers 'dump_dumpfve.sys and dump_iastor.sys " . I have run Memtest86 for 7 passes and no errors. I am really at loss what to do . I am using MS security essentials.

You may be running MSE but have tons of your old symantec drivers stilling. Use the removal tool to scrape them off.

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Code:

SYMDS.SYS        0x88fff000    0x00057000    5/17/2010 20:12:04            0x4bf1e964    0x88fa8000                
SYMEFA.SYS        0x894ba000    0x000a9000    7/22/2010 21:19:19            0x4c48fc27    0x89411000                
SYMEVENT.SYS        0x910e4000    0x00026000    7/30/2010 18:05:03            0x4c535a9f    0x910be000                
SymIMv.sys        0x8940c000    0x0000c000    7/6/2010 22:08:55            0x4c33efc7    0x89400000                
SYMNETS.SYS        0x910be000    0x0004f000    7/6/2010 22:11:18            0x4c33f056    0x9106f000

Ahad · 16 Nov 2010

Thanks for the reply... but i hv a question... can u please tell me about ntkrnlpa.exe . majority of the dmps point to it as the root cause. and also the driver dump_dumpfve.sys which doesnt have any provider ?? and another thing why does the pc goes in a blue screen frenzy when i run verifier.exe ??"

Windows 7: BSOD on startup NEED HELP !!!

BSOD on startup NEED HELP !!! problems?