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Windows 7: BSOD on my new pc

15 Nov 2010   #1

Windows 7 x64
 
 
BSOD on my new pc

I keep receiving a BSOD on my brand new pc. I provided a dmp file. It says the file is 12kb so people where unwilling to help me with it because they said it was too small to be a dmp file yet that is what size it compresses to when i compressed it. The uncompressed file is 256kb. I go to \Windows\Minidump copy the dmp file to a temp folder then zip it, then upload it. Can somebody please help me?


My System SpecsSystem Spec
.

16 Nov 2010   #2

Windows 8.1 Pro x64
 
 

Test your RAM with memtest86 RAM - Test with Memtest86+
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000080, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002e8e6cb, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b00e0
 0000000000000080 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!MmCreateKernelStack+d0
fffff800`02e8e6cb 488b48f8        mov     rcx,qword ptr [rax-8]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  services.exe

TRAP_FRAME:  fffff880029d37f0 -- (.trap 0xfffff880029d37f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000088 rbx=0000000000000000 rcx=fffff680000aa561
rdx=fffffa8000670c61 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002e8e6cb rsp=fffff880029d3980 rbp=0000000000000000
 r8=0000000000011000  r9=0000000fffffffff r10=fffffa8000000000
r11=fffffa8000670c60 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nt!MmCreateKernelStack+0xd0:
fffff800`02e8e6cb 488b48f8        mov     rcx,qword ptr [rax-8] ds:01e4:00000000`00000080=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002e77b69 to fffff80002e78600

STACK_TEXT:  
fffff880`029d36a8 fffff800`02e77b69 : 00000000`0000000a 00000000`00000080 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`029d36b0 fffff800`02e767e0 : 00000000`00000000 fffffa80`06b96351 00000000`000dddf6 00000000`00000004 : nt!KiBugCheckDispatch+0x69
fffff880`029d37f0 fffff800`02e8e6cb : fffffa80`06c51b60 00000000`00000001 fffffa80`06c51b60 fffff800`03143397 : nt!KiPageFault+0x260
fffff880`029d3980 fffff800`030b42af : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000001 : nt!MmCreateKernelStack+0xd0
fffff880`029d3a60 fffff800`0314443b : fffffa80`06b96350 00000000`00001000 00000000`06b90000 00000000`00001000 : nt!KeInitThread+0x1b3
fffff880`029d3ac0 fffff800`03147b56 : fffffa80`057b6060 fffff880`029d4928 fffffa80`03665c00 fffff880`029d4510 : nt!PspAllocateThread+0x45f
fffff880`029d3ce0 fffff800`03147ecf : 00000000`00000000 00000000`00000000 00000000`00000001 fffff880`029d4510 : nt!PspCreateThread+0x1d2
fffff880`029d3f60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtCreateThreadEx+0x243


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MmCreateKernelStack+d0
fffff800`02e8e6cb 488b48f8        mov     rcx,qword ptr [rax-8]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MmCreateKernelStack+d0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MmCreateKernelStack+d0

BUCKET_ID:  X64_0xA_nt!MmCreateKernelStack+d0

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BSOD on my new pc




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