BSOD need assistance please

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  1. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #11

    You can help us help you better by uploading your dumps and the system files generated by the tool is this tutorial. Rich mentioned this in an earlier post. We need to see the actual dump files and the system files.

    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  2. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #12

    dump file


    CarlTR6 said:
    You can help us help you better by uploading your dumps and the system files generated by the tool is this tutorial. Rich mentioned this in an earlier post. We need to see the actual dump files and the system files.

    Blue Screen of Death (BSOD) Posting Instructions
    The file is there in my 1st posting. File name is minidump.zip.
    As I see more information is required per the instructions above. I'll upload this later tonight. TY.

    I would like to thank everyone who has assist in trying to resovle this issue.
    They dont make this cut and dry......
      My Computer


  3. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #13

    No, I'm afraid it is not cut and dry. We will be waiting for your upload.
      My Computer


  4. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #14

    update: bsod report


    Attached is bsod report. Ran sfc /scannnow and so far no BSOD but the end report still states issues still exist.
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #15

    How many times did you run sfc? When it is reporting errors, you should run it at least three times. All of these dumps are error code 124, a fatal hardware issue. You still have a very outdated driver on your system; it is an XP driver. Navigate to C:\Windows\System32\Drivers and rename this driver from .sys to .bak. Reboot and the driver will not load. This will break the software this driver is associated with. If you know what software it belongs to, uninstall the software. It is obsolete.
    PxHlpa64.sys Fri Feb 02 16:24:22 2007
    I also found an almost guaranteed BSOD maker:
    ASACPI.sys 3/27/2005 - ATK0110 ACPI UTILITY
    The 2005 version of this driver is a known BSOD cause.
    Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
    Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
    Take care of these two drivers and see how your system does.
      My Computer


  6. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #16

    I kept looking through your system and found one more outdated driver. Please update this driver along with those above.
    yk62x64.sys 5/20/2009 - NDIS6.2 Miniport Drive, Marvell Yukon Ethernet Controller.Marvell: Support
      My Computer


  7. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #17

    CarlTR6 said:
    How many times did you run sfc? When it is reporting errors, you should run it at least three times. All of these dumps are error code 124, a fatal hardware issue. You still have a very outdated driver on your system; it is an XP driver. Navigate to C:\Windows\System32\Drivers and rename this driver from .sys to .bak. Reboot and the driver will not load. This will break the software this driver is associated with. If you know what software it belongs to, uninstall the software. It is obsolete.
    PxHlpa64.sys Fri Feb 02 16:24:22 2007
    I also found an almost guaranteed BSOD maker:
    ASACPI.sys 3/27/2005 - ATK0110 ACPI UTILITY
    The 2005 version of this driver is a known BSOD cause.
    Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
    Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
    Take care of these two drivers and see how your system does.
    This link above went to another MB. Mine is ink above went to a different MB. Mine is this:

    http://support.asus.com/download/download.aspx?modelname=P6X58D

    And yes ran sfc /scannnow 3x's
      My Computer


  8. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #18

    ok all has been done as requested with one problem.
    PxHlpa64.sys Fri Feb 02 16:24:22 2007 made changes as instructed bt caused driver issue with DVD/CD Drive.
      My Computer


  9. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #19

    Good job. You can rename the driver back to .sys. after you know your system is running smoothly. This is an attmpt to eliminate all potential problems. It may be that you can run with that driver. How is your system doing?
      My Computer


  10. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #20

    update


    CarlTR6 said:
    Good job. You can rename the driver back to .sys. after you know your system is running smoothly. This is an attmpt to eliminate all potential problems. It may be that you can run with that driver. How is your system doing?

    So far so good. Well I'm going to be optimistic that this did the trick.
      My Computer


 
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