Windows 7: BSOD win 7 (6.1.7600.2.0.0.256.1)

damdam · 16 Nov 2010

Can anybody please help me with constant blue screen issues when playing Game ARMA 2

OS info
win 7 32bit
CPU-Z Validator 3.1

usasma · 16 Nov 2010

There are a minimum of 55 hotfixes available for Windows 7 (some systems have many more). Your system only has 52. Please visit Windows Update and get the remaining updates for your system.

I cannot open the MSINFO32 file, please do this:

Quote:

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.

You may also want to export it to a text file in case we can't read the next try.

The error seems to point to your video card driver (but it could also be, for example, a problem with the video card itself). I'd suggest the following:
- download the latest video driver from Drivers - Download NVIDIA Drivers
- uninstall the current video driver from your system
- install the freshly downloaded driver
- monitor for further BSOD's

One of the errors points to your Avast protection program. I would suggest uninstalling that and using this free tool to remove any remnants: http://www.avast.com/eng/avast-uninstall-utility.html
Then download a fresh copy, install it, update it, and then run a Full Scan on your system.

You have either Daemon Tools or Alcohol 120% installed. It has issues with some Windows 7 installations. Please uninstall it, then run this free tool to remove the sptd.sys driver: DuplexSecure - FAQ - Remove 32 bit sptd.sys

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Tue Nov 16 18:58:07.283 2010 (UTC - 5:00)
System Uptime: 0 days 13:33:48.922
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+17a695 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  arma2.exe
Bugcheck code 1000008E
Arguments c0000005 963a4695 a0ec27ec 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sun Nov 14 00:34:12.618 2010 (UTC - 5:00)
System Uptime: 0 days 4:41:31.383
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+17a160 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  arma2oa.exe
Bugcheck code 1000008E
Arguments c0000005 939a6160 a461f594 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Nov 13 19:51:46.050 2010 (UTC - 5:00)
System Uptime: 0 days 0:50:36.317
BugCheck D1, {c, 2, 0, 8cbf3c5b}
*** WARNING: Unable to verify timestamp for aswTdi.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
*** WARNING: Unable to verify timestamp for aswRdr.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswRdr.SYS
Probably caused by : aswTdi.SYS ( aswTdi+3c5b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  Skype.exe
Bugcheck code 000000D1
Arguments 0000000c 00000002 00000000 8cbf3c5b
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Nov 13 15:22:30.888 2010 (UTC - 5:00)
System Uptime: 1 days 0:58:41.527
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+17a695 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
Bugcheck code 1000007E
Arguments c0000005 91d84695 8e6ea6e8 8e6ea2c0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

damdam · 22 Nov 2010

Here is the MSINFO32 and new Windows_NT6_BSOD_jcgriff2

i did uninstall Avast ,bit sptd.sys and NVIDIA Drivers

then i install the freshly Nvidia drivers and NOD ESET Smart Security did a full scan,

It is still happening but not that much like it did before.

damdam · 23 Nov 2010

update on BSOD

usasma · 23 Nov 2010

Still can't open the .nfo files - I'd suggest exporting it as a text file and uploading that.

Have you updated Windows? There's still at least 3 missing updates.

I still suspect your video card - but wonder if it's an issue with how the game addresses the card.
Lot's of these issues described in this Google search: arma 2 video card issues - Google Search

Does the system bluescreen on anything else - or is it only the game?
Do you have all the patches?

Let's start with these free hardware diagnostics:

Quote:

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

Quote:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Then, if the above tests pass, I'd try these free stress tests:

Quote:

FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

Quote:

Prime95 download site: Free Software - GIMPS
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
This won't necessarily crash the system - but check the output in the test window for errors.
The Test selection box and the stress.txt file describes what components that the program stresses.
More details on the use of this test: Torture test your CPU with Prime95

Quote:

Two other video stress tests (may be more stressful than FurMark):
Video Memory stress Test - ÐœÐ˜Ð NVIDIA / Ð£Ñ‚Ð¸Ð»Ð¸Ñ‚Ñ‹ / VMT
Artifact Locator - ÐœÐ˜Ð NVIDIA / Ð£Ñ‚Ð¸Ð»Ð¸Ñ‚Ñ‹ / Artifact Locator
Sorry, but I don't read the language that this website is made in.

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sun Nov 21 21:24:10.779 2010 (UTC - 5:00)
System Uptime: 0 days 14:49:29.542
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
Bugcheck code 00000024
Arguments 001904fb 807ffa28 807ff600 82a47548
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Nov 20 08:51:03.152 2010 (UTC - 5:00)
System Uptime: 0 days 0:45:38.916
Probably caused by : memory_corruption ( nt!MiGetNextNode+b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  arma2.exe
Bugcheck code 1000008E
Arguments c0000005 82af0883 807b4c38 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Tue Nov 16 18:58:07.283 2010 (UTC - 5:00)
System Uptime: 0 days 13:33:48.922
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+17a695 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  arma2.exe
Bugcheck code 1000008E
Arguments c0000005 963a4695 a0ec27ec 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Lunarpancake · 23 Nov 2010

try this to open the .nfo extension.

Right click .nfo file and choose "open with.."

Choose Notepad from the list of programs you can use to open the .nfo.

usasma · 23 Nov 2010

Thanks Lunarpancake! I never even thought of that - and it works like a charm!!!
But the text export is easier on the eyes, and it's easier to spot any patterns that may be occurring.

Windows 7: BSOD win 7 (6.1.7600.2.0.0.256.1)

BSOD win 7 (6.1.7600.2.0.0.256.1) problems?