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Windows 7: Windows 7 randomly crashes with BSOD


17 Nov 2010   #1

Windows 7 Ultimate x64
 
 
Windows 7 randomly crashes with BSOD

I've recently reformatted my HDD due to an increasing number of BSODs. However, even after doing a clean installation, I'm still facing the problem of random BSOD occurring without me being able to point out any programs that could be at fault. Please help me solve my problem

Windows 7 Ultimate x64
Original OS
Retail
1yo Hardware
Re-installed OS just two days back

Nicholas

My System SpecsSystem Spec
.

17 Nov 2010   #2

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Welcome to SF, nicholascsk.

Checking log. Meanwhile, update your lan and wireless network drivers:

Driver c:\windows\system32\drivers\rt64win7.sys (7.2.1125.2008, 183.00 KB (187,392 bytes), 11/6/2009 4:35 AM)

Driver c:\windows\system32\drivers\netr7364.sys (4.0.0.15, 690.50 KB (707,072 bytes), 11/6/2009 4:35 AM)
My System SpecsSystem Spec
17 Nov 2010   #3

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads


Also found:
Quote:

BugCheck 1000007E, {ffffffffc0000005, fffff88004269380, fffff8800289cbb8, fffff8800289c420}

Probably caused by : memory_corruption

Followup: memory_corruption
Please run the following:

Memtest 86+

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html






My System SpecsSystem Spec
.


18 Nov 2010   #4

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Lemur View Post
sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads


Also found:
Quote:

BugCheck 1000007E, {ffffffffc0000005, fffff88004269380, fffff8800289cbb8, fffff8800289c420}

Probably caused by : memory_corruption

Followup: memory_corruption
Please run the following:

Memtest 86+

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html





Hi Lemur,

Very glad to receive help so soon and thank you for welcoming me to SF.

Just wanted to check, if I uninstalled the STPD.sys, does this mean that I'll not be able to use any CD virtualization program in the future?

And, would it be right to say that the problem bugging my PC currently is due to the Daemon Tools I have installed on my computer? Never had a problem with this tool in the past, and am quite shocked to see this. If it is indeed the case, I would then delete this program which are also installed on my laptop (not facing any problem yet).

Would be running the Memtest later on at night as it seems like it might take a few hours.

~Nicholas~
My System SpecsSystem Spec
18 Nov 2010   #5

64-bit Windows 8.1 Pro
 
 

Hi Nicholas.. It is recommended to uninstall Daemon Tools because it uses SPTD.sys, which is notorious for causing BSOD crashes ... Once we have a stable system, you can either try reinstalling Daemon Tools, or try using MagicDisc, which does not use that driver... Use this uninstaller to remove SPTD.sys.. SPTD.sys Uninstaller

You will need to run Memtest for at least 5 passes, and will want to let it run overnight as it will take some time to complete.. Let us know if you need help...
My System SpecsSystem Spec
18 Nov 2010   #6

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Thanks Tews!

Nicholas, let us know how this works for you!
My System SpecsSystem Spec
18 Nov 2010   #7

64-bit Windows 8.1 Pro
 
 

You were sleeping at the time...
My System SpecsSystem Spec
18 Nov 2010   #8

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Quote   Quote: Originally Posted by Tews View Post
You were sleeping at the time...
Whaddya mean? I'm sleeping right now.
My System SpecsSystem Spec
18 Nov 2010   #9

Windows 7 Ultimate x64
 
 

To both Lemur and Tews,

I have uninstalled STPD.sys as adviced and also allowed the Memtest to run overnight.

After 8 passes, there is still no error indicated. So does this mean that my PC is more or less safe from BSODs?

Thanks a lot for your advice

~Nicholas~
My System SpecsSystem Spec
18 Nov 2010   #10

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Quote   Quote: Originally Posted by nicholascsk View Post
To both Lemur and Tews,

I have uninstalled STPD.sys as adviced and also allowed the Memtest to run overnight.

After 8 passes, there is still no error indicated. So does this mean that my PC is more or less safe from BSODs?

Thanks a lot for your advice

~Nicholas~
Time will tell. But no news is good news. Then again, let us know in a day or two if this worked. Take care!
My System SpecsSystem Spec
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 Windows 7 randomly crashes with BSOD




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