thanks jack i have done 1&2 of your list already i will try this of yours and let you no
5. If you still have the problem we have to investigate more then download the below Registry file
Download : Registry Fix
Right click on the .reg file and click on Merge.
Click on the Run button in the Security Warning pop-up.
Click on Continue (UAC), Yes, and OK when prompted.
Then once the Explorer crashes it will create a Dump File under C:\Localdump then follow this article Dump files - Upload to Seven Forums from Step 2
Thanks to Andre.Ziegler for creating the Registry file