Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: frequent BSOD, IEX8 crashing Windows 7 Pro 64

19 Nov 2010   #1

Windows 7 Professional 64 bit
frequent BSOD, IEX8 crashing Windows 7 Pro 64

Hello, I've been having troubles with frequent BSOD, IEX8 crashing, and being unable to use some of the system repair tools in Windows 7 Pro 64bit. I have a Lenovo T510 with the components in my signature. I've attached the files I believe i was supposed to attach. I'm not the most computer savvy, but I can usually figure problems out. However, this has me beat. Help! Thanks

My System SpecsSystem Spec
19 Nov 2010   #2

Windows 7 Professional 64 bit

Sorry for the extra posts I'm having trouble with the uploader its only letting me add one file at a time edit: forgot to compress files, sorry
My System SpecsSystem Spec
20 Nov 2010   #3
Microsoft MVP


These 2 peer to peer services are having issues. Please uninstall any P2P apps that you may have installed:
Abnormally Stopped System Services

Display Name:Peer Networking GroupingExit Code:1068Service Name2psvcPath:C:\Windows\System32\svchost.exe -k LocalServicePeerNetService Code:0Started:FalseState:Stopped[IMG]res://wdc.dll/open.gif[/IMG]

Display Name:Peer Name Resolution ProtocolExit Code:126Service Name:PNRPsvcPath:C:\Windows\System32\svchost.exe -k LocalServicePeerNetService Code:0Started:FalseState:Stopped
The above services are Windows services. Their failure, in most cases, is due to either remnants of a bad 3rd party program (most likely P2P), or a virus infection.

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics: (read the details at the link) (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: (read the details at the link)
There are 4 different BSOD's listed in the MSINFO32 file, but none are uploaded. Please do the following:
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file):
I suggest uninstalling Advanced System Care as it may be conflicting with your antivirus.
Also uninstall MalwareBytes. I don't believe that it's interfering, but it's better to be sure.

If you don't have any memory dumps to upload, please try running Driver Verifier according to these directions:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Delete these registry keys (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
More info on this at this link:
My System SpecsSystem Spec


 frequent BSOD, IEX8 crashing Windows 7 Pro 64

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Display drivers constantly crashing, frequent BSOD - 0x00000116
I recently purchased an MSi Radeon R7 265, OC Edition. It was working flawlessly (playing Wildstar, Battlefield 3 and League of Legends) up until Saturday, when I was in the middle of playing Wildstar and my screen went black and gave me a BSOD, then automatically restarted my computer. Ever since...
BSOD Help and Support
Frequent Crashing/Freezing
Hello, Over the last week or so my PC has been crashing, restarting and freezing regularly and sometimes will get stuck at the windows logo on start up, mostly while playing League of Legends but it has happens while browsing the internet and such. I had the BSOD yesterday but my computer...
BSOD Help and Support
Frequent BSOD playing SimCity / Frequent applications crashing
Hello, This has all started since installing EA's Origin in order to play SimCity and Battlefield 3, the later crashes with a BSOD Stop 0x0000001 within about 1 minute of starting, SimCity will give me up to an hour before BSOD'ing. It's 50:50 whether it's a BSOD or a 'SimCity has stopped...
BSOD Help and Support
Recent BSOD and frequent crashing
I have just started having frequent BSOD the past few days and I'm not sure what the problem is. I thought it might be my computer being really dusty since I haven't dusted it in awhile but I did that and I have still been having the problem. I have also tried running check disk, doing system...
BSOD Help and Support
Frequent windows crashing
I've got a problem with my computer. I built it myself, allmost 5 months ago. I'm running Ultimate x64, Retail version. During the last 3 hours windows crashed 14 times. When it's stable for a moment to write this thread, services crash, and even at startup, services like "logitech gaming...
BSOD Help and Support
Windows 7 frequent crashing
Hi, I have been running windows 7 for 3 days now and my computer has been crashing at least 1 or 2 times per session. The most often error on the BSOD says MEMORY_MANAGEMENT. I ran a windows memory diagnostic and it was clean. Help please.
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:43.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App