Random blue screens


  1. Pixie1
    Posts : 3
    Windows 7 Ultimate x64
       New #1

    Random blue screens


    This has happened 3 times now in the past few days, the first two times I was playing a game and the last time I was only chatting on MSN and watching a movie.

    Here is my Windows_NT6_BSOD_jcgriff2 folder:

    Attachment 115689

    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? x64
    - the original installed OS on the system? No, before I used Windows XP
    - an OEM or full retail version? Retail

    - What is the age of system (hardware)? About 1.5 years
    - What is the age of OS installation Only about 1 month since I last reformatted.
      My Computer
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  3. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #2

    Welcome to SF, Pixie.

    Your Realtec driver is older...
    Driver c:\windows\system32\drivers\rt64win7.sys (7.2.1125.2008, 183.00 KB (187,392 bytes), 1/03/2009 11:05 PM)

    But your wireless Netgear adapter is lethally old:
    Driver c:\windows\system32\drivers\mrvw13c.sys (1.0.0.52, 239.00 KB (244,736 bytes), 3/05/2007 8:11 AM)

    Please update both.

    Now looking at your dmp files...

    **EDIT**

    sptd.sys

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads

      My Computer
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  4. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #3

    Pixie1 said:
    This has happened 3 times now in the past few days, the first two times I was playing a game and the last time I was only chatting on MSN and watching a movie.

    Here is my Windows_NT6_BSOD_jcgriff2 folder:

    Attachment 115689

    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? x64
    - the original installed OS on the system? No, before I used Windows XP
    - an OEM or full retail version? Retail

    - What is the age of system (hardware)? About 1.5 years
    - What is the age of OS installation Only about 1 month since I last reformatted.

    Ok the first problem you should tackle is sptd.sys


    1-SPTD.SYS a huge BSOD cause used by daemon tools and alcohol1220

     Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
     [/quote]
    You can use MagicDisc as an alternative.

    Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

    Let us know if the problems continue.


    Ken J
      My Computer
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  6. Pixie1
    Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       New #4

    Thanks for the welcome Lemur :)

    I don't actually use the Netgear Driver because I am connected to the internet by ethernet. So I actually have that disabled... Could it still be a problem?

    I will update my realtec driver now and get rid of Alcohol and SPTD!! Thanks guys.
      My Computer
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  7. Pixie1
    Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    I uninstalled the Netgear Adapter since it isnt being used, and updated my Realtec Drivers to the latest ones.. I also uninstalled SPTC.. I will get write back here if this didn't fix my problems :)
      My Computer
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  8. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #6

    Pixie1 said:
    Thanks for the welcome Lemur :)

    I don't actually use the Netgear Driver because I am connected to the internet by ethernet. So I actually have that disabled... Could it still be a problem?

    I will update my realtec driver now and get rid of Alcohol and SPTD!! Thanks guys.
    The best way to disable a driver and be sure that it does not cause problems is to go to the driver location. Change the extension from .sys(or whatever) to .bup
      My Computer
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