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Windows 7: Random blue screens

19 Nov 2010   #1

Windows 7 Ultimate x64
 
 
Random blue screens

This has happened 3 times now in the past few days, the first two times I was playing a game and the last time I was only chatting on MSN and watching a movie.

Here is my Windows_NT6_BSOD_jcgriff2 folder:

Attachment 115689


Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? No, before I used Windows XP
- an OEM or full retail version? Retail

- What is the age of system (hardware)? About 1.5 years
- What is the age of OS installation Only about 1 month since I last reformatted.

My System SpecsSystem Spec
.

19 Nov 2010   #2

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Welcome to SF, Pixie.

Your Realtec driver is older...
Driver c:\windows\system32\drivers\rt64win7.sys (7.2.1125.2008, 183.00 KB (187,392 bytes), 1/03/2009 11:05 PM)

But your wireless Netgear adapter is lethally old:
Driver c:\windows\system32\drivers\mrvw13c.sys (1.0.0.52, 239.00 KB (244,736 bytes), 3/05/2007 8:11 AM)

Please update both.

Now looking at your dmp files...

**EDIT**

sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads

My System SpecsSystem Spec
19 Nov 2010   #3

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Pixie1 View Post
This has happened 3 times now in the past few days, the first two times I was playing a game and the last time I was only chatting on MSN and watching a movie.

Here is my Windows_NT6_BSOD_jcgriff2 folder:

Attachment 115689


Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? No, before I used Windows XP
- an OEM or full retail version? Retail

- What is the age of system (hardware)? About 1.5 years
- What is the age of OS installation Only about 1 month since I last reformatted.

Ok the first problem you should tackle is sptd.sys


1-SPTD.SYS a huge BSOD cause used by daemon tools and alcohol1220

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
[/quote]
You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


Let us know if the problems continue.


Ken J
My System SpecsSystem Spec
.


19 Nov 2010   #4

Windows 7 Ultimate x64
 
 

Thanks for the welcome Lemur

I don't actually use the Netgear Driver because I am connected to the internet by ethernet. So I actually have that disabled... Could it still be a problem?

I will update my realtec driver now and get rid of Alcohol and SPTD!! Thanks guys.
My System SpecsSystem Spec
20 Nov 2010   #5

Windows 7 Ultimate x64
 
 

I uninstalled the Netgear Adapter since it isnt being used, and updated my Realtec Drivers to the latest ones.. I also uninstalled SPTC.. I will get write back here if this didn't fix my problems
My System SpecsSystem Spec
20 Nov 2010   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by Pixie1 View Post
Thanks for the welcome Lemur

I don't actually use the Netgear Driver because I am connected to the internet by ethernet. So I actually have that disabled... Could it still be a problem?

I will update my realtec driver now and get rid of Alcohol and SPTD!! Thanks guys.
The best way to disable a driver and be sure that it does not cause problems is to go to the driver location. Change the extension from .sys(or whatever) to .bup
My System SpecsSystem Spec
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