BSOD


  1. Posts : 4
    win 7 x64 with lots of 32 bit apps
       #1

    BSOD


    Windows 7 X64 with lots of 32 bit apps.

    system about 6 months old. Started happening a couple days ago. It happens after about 1/2 hour of operation.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 100000b8
    BCP1: FFFFFA8005211B60
    BCP2: FFFFF80002C17C40
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\112110-24039-01.dmp
    C:\Users\jeanne\AppData\Local\Temp\WER-38235-0.sysdata.xml



    Could someone tell me where to start? I understand this is probably software, not hardware.

    Read the ""how-to" post and here are the requested files: The printer is not a problem. I moved it to my laptop, so I can print.
    Last edited by jmnyoung; 22 Nov 2010 at 01:35.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    All dumps blame snapman.sys part of Acronis True Image, Uninstall it


    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 100000B8, {fffffa8006342060, fffff80002c08c40, 0, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\snapman.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for snapman.sys
    *** ERROR: Module load completed but symbols could not be loaded for snapman.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    Last edited by yowanvista; 22 Nov 2010 at 02:19.
      My Computer


  3. Posts : 4
    win 7 x64 with lots of 32 bit apps
    Thread Starter
       #3

    WoW! thank you -- you saved me so much grief.

    Can't thank you enough.

    jmnyoung
      My Computer


 

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