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Windows 7: BSOD on newly built system

24 Nov 2010   #11
Djanuszewski

Microsoft Windows 7 Home Premium 64-bit 1-Pack for System Builders - OEM
 
 

OK, got driver verifier to work 1st try this time... so what exactly is it suppose to do now that it's on?


My System SpecsSystem Spec
.
24 Nov 2010   #12
Jonathan_King

Windows 7 Professional x64
 
 

Verifier is supposed to "torture test" the drivers, in hopes of making the computer BSOD. When it does, we look at the dumps, and hopefully they will reveal the faulting driver.
My System SpecsSystem Spec
25 Nov 2010   #13
Djanuszewski

Microsoft Windows 7 Home Premium 64-bit 1-Pack for System Builders - OEM
 
 

OK Jonathan, well good news I was able to play Starcraft 2 yesterday for about 4hours with no BSOD or Crashes . Progress. This morning though starting my computer it had one BSOD i wasnt able to see the driver name due to the screen only being on for seconds mabye i can click Prt Scre/Sys Rq will that take a pic?? also my computer gave me this Description when it bootd second try.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d5
BCP1: FFFFF9800B30CD60
BCP2: 0000000000000000
BCP3: FFFFF880068DE97A
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112510-25038-01.dmp
C:\Users\Daryl\AppData\Local\Temp\WER-40809-0.sysdata.xml
My System SpecsSystem Spec
.

25 Nov 2010   #14
Jonathan_King

Windows 7 Professional x64
 
 

Unfortunately, the Print Screen button won't do the trick. It saves the image to the clipboard, which is erased upon reboot.

Could you upload a new jcgriff2 report? http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
25 Nov 2010   #15
Djanuszewski

Microsoft Windows 7 Home Premium 64-bit 1-Pack for System Builders - OEM
 
 

here you go.
My System SpecsSystem Spec
25 Nov 2010   #16
Jonathan_King

Windows 7 Professional x64
 
 

Both Verifier_Enabled dumps blame RTKVHD64.sys, your Realtek Audio drivers. I notice they are a few versions out of date, so go and install these ones: Realtek
Code:
RTKVHD64.sys     Tue Apr 06 06:17:30 2010 (4BBB0A3A)
If that doesn't work, could you remove your sound card, or disable it in the BIOS?

...Summary of the dumps
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Nov 25 12:36:23.582 2010 (UTC - 5:00)
System Uptime: 0 days 0:00:18.893
*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
Probably caused by : RTKVHD64.sys ( RTKVHD64+d297a )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD5
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xD5_VRF_RTKVHD64+d297a
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Nov 25 12:02:35.397 2010 (UTC - 5:00)
System Uptime: 0 days 0:00:26.098
*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
Probably caused by : RTKVHD64.sys ( RTKVHD64+d297a )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD5
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xD5_VRF_RTKVHD64+d297a
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
26 Nov 2010   #17
Djanuszewski

Microsoft Windows 7 Home Premium 64-bit 1-Pack for System Builders - OEM
 
 

ok i think I was Already Updated on Them the version in control panel looked the same after I got done installing your updates

  • Realtek Ethernet Controller driver V 7.31.1025.2010
  • Realtek High Definition Audio Driver V 6.0.1.6235
  • Realtek HDMI Audio Driver for ATI V 6.0.1.6034
My System SpecsSystem Spec
26 Nov 2010   #18
Jonathan_King

Windows 7 Professional x64
 
 

I don't know what to say about that, honestly. The new ones from Realtek clearly are from November 2010:

Attachment 117788

Your old ones were clearly from April 2010:
Code:
RTKVHD64.sys     Tue Apr 06 06:17:30 2010 (4BBB0A3A)
Let's just see how it goes, maybe the BSODs will stop now.
My System SpecsSystem Spec
27 Nov 2010   #19
Djanuszewski

Microsoft Windows 7 Home Premium 64-bit 1-Pack for System Builders - OEM
 
 

got a BSOD booting SC2 up today

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002E7BB6C
BCP3: FFFFF88002FA7FD8
BCP4: FFFFF88002FA7840
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112610-20046-01.dmp
C:\Users\Daryl\AppData\Local\Temp\WER-38984-0.sysdata.xml

ill try reinstalling Realtek how'd you get to that screen? so I can check. the BSOD are alot less frequent ive noticed.
My System SpecsSystem Spec
27 Nov 2010   #20
Tews

64-bit Windows 8.1 Pro
 
 

Please upload the latest .dmp files ... c:/windows/minidump ...
My System SpecsSystem Spec
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 BSOD on newly built system




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