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Windows 7: BSOD and restarts

23 Nov 2010   #1
Chivanmaister

Windows 7 Ultimate x64 RTM
 
 
BSOD and restarts

I have a prob with comp: BSOD apears and shows win32k.sys or cdd.dll file stop working. Also resets after memory dump.
Error is
***STOP 0x0000001e (0xffffffffc0000005, 0xfffff8000cedeaa6, 0x0000000000000000, 0xffffffffffffffff)
This happends whenever im in game (WoW, CoD4, strange not in CS) or surfing with Google Chrome. MemTest shows no problems, worked 8h non-stop. Whats the problem then??
PS: temp is in limits.


My System SpecsSystem Spec
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23 Nov 2010   #2
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Hi Chivan; welcome to the forum. Sorry to learn you are having problems. Please read this thread, follow the instructions and post back. We will be glad to help you.

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
23 Nov 2010   #3
Chivanmaister

Windows 7 Ultimate x64 RTM
 
 

Attachment 116927
Here are files that You need. Tnx for fast reply!
PS: Config and system are in profle
My System SpecsSystem Spec
.


23 Nov 2010   #4
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Thank you very much for the files. Unfortunately, your dump file was not included. Read this tutorial and upload just the dump. Make sure you do not have any cleaning program, such as Ccleaner, deleting dump files. Uncheck the dump files in the cleaning options.

Quote:
Error code 1E, KMODE_EXCEPTION_NOT_HANDLED. Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS.
Since I am not working from a dump file, this may take a little longer. Start your trouble shooting by uninstalling Eset. Eset is a known cause of BSOD's on some Win 7 systems as are many third party security suites. Use this removal tool: Tool. You can try Eset again after your system is stable; but I do not recommend doing so. Download and install Microsoft Security Essentials and make sure Windows Firewall is turned on.

Outdated drivers can and do cause conflicts, memory corruption and BSOD's. I see a couple of outdated drivers loaded on your system. The one in bold font is an XP driver. It is not going to work with Win 7 without problems.
Quote:
AtiPcie.sys 5/5/2009 - AMD PCI Express (3GIO), ATI PCIE Driver for ATI PCIE chipset, http://www.ati.com/

snpstd3.sys 3/27/2007 - USB PC Camera. Unistall this camera; it is obsolete. Upgrade to a camera certified compatible with Win 7. Navigate to C:\Windows\System32\Drivers and rename this driver from .sys to .old or delete it.
This is about all I can see without the actual dump file.
My System SpecsSystem Spec
23 Nov 2010   #5
Chivanmaister

Windows 7 Ultimate x64 RTM
 
 

Where is dump file? I'm kinda noob for Win7 (1st time using it)
Still cant fine dump file, is it hidden? I forgot about camera, ill turn it off and upgrade chipset (thought it might be chipset)
My System SpecsSystem Spec
23 Nov 2010   #6
CarlTR6

Windows 7 Ultimate 32 bit
 
 

My System SpecsSystem Spec
24 Nov 2010   #7
Chivanmaister

Windows 7 Ultimate x64 RTM
 
 

It's me again with another BSOD. Can't find memory.dmp nor minidump files and don't have prog for erasing them. Is there any prog for collecting dumps? This time was win32k.sys and stop 0x0000003b error that cause BSOD.
My System SpecsSystem Spec
24 Nov 2010   #8
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Do a search of C: for *.dmp in Windows Explorer.
My System SpecsSystem Spec
24 Nov 2010   #9
Chivanmaister

Windows 7 Ultimate x64 RTM
 
 

Did, nothing found.
I'm pissed off coz this errors, i'll try to reinstall Win7 and see what will pop-up.
My System SpecsSystem Spec
24 Nov 2010   #10
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Let us know. Follow the last part of the first post in this tutorial and make sure your system is set for mini dumps. http://www.sevenforums.com/tutorials...en-forums.html
My System SpecsSystem Spec
Reply

 BSOD and restarts




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