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Windows 7: Windows BSOD

23 Nov 2010   #1

Windows 7 32bit Home Premium
Windows BSOD

Here is all my info that I could find. One of my video games kept freezing out of no where and ever once in a while I could Hear a stutter in my sound as if it almost crashed. So I downloaded my asus diagnostics tool and ran it and thats when I got the BSOD... Rebooted, ran again and got nothing out of it.

Hope you can help me. Thanks.

Windows 7 Home Premium 32bit

Fresh Installed 11/19/2010

New Hardware:
Installed 11/19/2010
Asus Motherboard: M4A89GTD-PRO
CPU: AMD Phenom II x4 965
G-Skill 4GB pc3-16000 (2x2GB)
Video Card: ATI HD5830 1gb

Old Hardware: Installed 10/?/2009
OCZ Vertex Turbo SSD 30gb Hardrive (Running OS)
Western Digital 1tb SATA II

Other Old Hardware: Installed 4/?/2007
Plextor DVD-RW About 3 years old
*2 Western Digital Hd's 7200rmp 250 GB SATA II
OCZ 700 Watt Power Supply

*Note: 1 Drive running as F: Programs for the OS

My System SpecsSystem Spec
24 Nov 2010   #2

Windows 10 Pro x64

You are having that dreaded display driver error caused by you Radeon drivers

This error is usually caused by: bad driver, faulty GPU/RAM

Uninstall your ATI Radeon drivers then use driver sweeper to remove leftover ATI files
Guru3D - Driver Sweeper

Then reinstall the latest drivers ATI Radeon

Update DirectX:

If the above does not work test your RAM RAM - Test with Memtest86+

Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*** WARNING: Unable to verify timestamp for ATSZIO.sys
*** ERROR: Module load completed but symbols could not be loaded for ATSZIO.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchDdiNotifyInterruptWorker+94 )
Update this driver
My System SpecsSystem Spec
24 Nov 2010   #3

Windows 7 Ultimate 32 bit

In addition to Yowan's good advice, I suggest you update or eliminate the following out of date drivers. Outdated drivers can and do cause memory corruption and BSOD's. Both of these are XP drivers and are not going to work with Win 7.

Protype.sys Mon Nov 27 04:39:30 2006
- Razer ProType USB Keyboard driver by WayTech. Razer Support. If there is no update for this driver, upgrade your keyboard and uninstall this one.

Razerlow.sys Mon Apr 25 01:43:56 2005
- Razer Diamondback driver (Win7 has issues with older drivers) Razer Support. Update this driver or upgrade and uninstall this obsolete hardware.
My System SpecsSystem Spec

24 Nov 2010   #4

Windows 7 32bit Home Premium

Thanks for the quick response. I cleaned the video card drivers off and put new ones on, still getting the stutter. The directx was up to date and wouldn't let me do anything to install another.

I updated the Keyboard and Mouse drivers. Thanks for the suggestion.

I will proceed to test the memory tonight when I sleep.

Thanks, I will keep you guys up to date.
My System SpecsSystem Spec
24 Nov 2010   #5

Windows 7 Ultimate 32 bit

You are welcome and good job. Keep us posted.
My System SpecsSystem Spec
27 Nov 2010   #6

Windows 7 32bit Home Premium

Ok, So I ran my memory test 11 times while I was asleep and received zero errors. I figure my next step will be to put my older card in and test the game to see if i still get the lag...

Could having the on board videocard enable in the bios mess with the pci express video card that I installed?
My System SpecsSystem Spec
27 Nov 2010   #7

Windows 7 Ultimate 32 bit

I am not a hardware expert; but I will refer you to this tutorial: Graphics Card - Install New Card. My BIOS automatically disabled the onboard video when I installed the card. I did not disable it.
My System SpecsSystem Spec
02 Jun 2015   #8

Windows 8.1 64bit

I used to be able to run PC Diagnostics perfectly but these days it does the Blue screen too.

It could be from updating from 8 to 8.1 or from updating the Motherboard BIOS which I am running the latest v1603. Asus hasn't updated the app after updating the motherboard BIOS so I assume that is it.

Windows 8.1 64bit with Classic Shell
Intel i7 4770K
Asus maximus VI Formula
Kingston 16GB RAM 2x 8GB @ 1600Mhz
2x MSI R9 290X Twin Frozr Gaming 4G OC (Crossfire)
Samsung 840 EVO SSD 500GB (OS)
My System SpecsSystem Spec

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