Windows BSOD


  1. Posts : 4
    Windows 7 32bit Home Premium
       #1

    Windows BSOD


    Here is all my info that I could find. One of my video games kept freezing out of no where and ever once in a while I could Hear a stutter in my sound as if it almost crashed. So I downloaded my asus diagnostics tool and ran it and thats when I got the BSOD... Rebooted, ran again and got nothing out of it.

    Hope you can help me. Thanks.


    Windows 7 Home Premium 32bit

    OEM
    Fresh Installed 11/19/2010

    New Hardware:
    Installed 11/19/2010
    Asus Motherboard: M4A89GTD-PRO
    CPU: AMD Phenom II x4 965
    Memory:
    G-Skill 4GB pc3-16000 (2x2GB)
    Video Card: ATI HD5830 1gb

    Old Hardware: Installed 10/?/2009
    OCZ Vertex Turbo SSD 30gb Hardrive (Running OS)
    Western Digital 1tb SATA II

    Other Old Hardware: Installed 4/?/2007
    Plextor DVD-RW About 3 years old
    *2 Western Digital Hd's 7200rmp 250 GB SATA II
    OCZ 700 Watt Power Supply

    *Note: 1 Drive running as F: Programs for the OS
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    You are having that dreaded display driver error caused by you Radeon drivers

    This error is usually caused by: bad driver, faulty GPU/RAM

    Uninstall your ATI Radeon drivers then use driver sweeper to remove leftover ATI files
    Guru3D - Driver Sweeper

    Then reinstall the latest drivers ATI Radeon

    Update DirectX: http://www.microsoft.com/downloads/e...displaylang=en

    If the above does not work test your RAM RAM - Test with Memtest86+

    Code:
    Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *** WARNING: Unable to verify timestamp for ATSZIO.sys
    *** ERROR: Module load completed but symbols could not be loaded for ATSZIO.sys
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchDdiNotifyInterruptWorker+94 )
    Update this driver
    Code:
    ATSZIO.sys
      My Computer


  3. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #3

    In addition to Yowan's good advice, I suggest you update or eliminate the following out of date drivers. Outdated drivers can and do cause memory corruption and BSOD's. Both of these are XP drivers and are not going to work with Win 7.

    Protype.sys Mon Nov 27 04:39:30 2006
    - Razer ProType USB Keyboard driver by WayTech. Razer Support. If there is no update for this driver, upgrade your keyboard and uninstall this one.

    Razerlow.sys Mon Apr 25 01:43:56 2005
    - Razer Diamondback driver (Win7 has issues with older drivers) Razer Support. Update this driver or upgrade and uninstall this obsolete hardware.
      My Computer


  4. Posts : 4
    Windows 7 32bit Home Premium
    Thread Starter
       #4

    Thanks for the quick response. I cleaned the video card drivers off and put new ones on, still getting the stutter. The directx was up to date and wouldn't let me do anything to install another.

    I updated the Keyboard and Mouse drivers. Thanks for the suggestion.

    I will proceed to test the memory tonight when I sleep.

    Thanks, I will keep you guys up to date.
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #5

    You are welcome and good job. Keep us posted.
      My Computer


  6. Posts : 4
    Windows 7 32bit Home Premium
    Thread Starter
       #6

    Ok, So I ran my memory test 11 times while I was asleep and received zero errors. I figure my next step will be to put my older card in and test the game to see if i still get the lag...

    Could having the on board videocard enable in the bios mess with the pci express video card that I installed?
      My Computer


  7. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #7

    I am not a hardware expert; but I will refer you to this tutorial: Graphics Card - Install New Card. My BIOS automatically disabled the onboard video when I installed the card. I did not disable it.
      My Computer


  8. Posts : 2
    Windows 8.1 64bit
       #8

    I used to be able to run PC Diagnostics perfectly but these days it does the Blue screen too.

    It could be from updating from 8 to 8.1 or from updating the Motherboard BIOS which I am running the latest v1603. Asus hasn't updated the app after updating the motherboard BIOS so I assume that is it.

    Windows 8.1 64bit with Classic Shell
    Intel i7 4770K
    Asus maximus VI Formula
    Kingston 16GB RAM 2x 8GB @ 1600Mhz
    2x MSI R9 290X Twin Frozr Gaming 4G OC (Crossfire)
    Samsung 840 EVO SSD 500GB (OS)
      My Computer


 

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