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Windows 7: getting alot of random shut downs

24 Nov 2010   #1

windows 7 pro 32bit
getting alot of random shut downs

hey guys,

Windows 7 pro 32bit
ASUS P5LD2 bios date 8/28/09 ver.2002
Intel 945P (Lakeport-P) + ICH7R
Intel Pentium D 940 multi core
GeForce 8800 GT 512MB
3072 MB Ram
1 WD 500gig HDD
1 Seagate 1tb HDD

this was the 2nd time it happened(an unexpected shut down).i installed Windows 7(retail) about a week this is happening,i don't know what to do please help.

my zip file has the Windows_NT6_BSOD_jcgriff2 and System health report in it.

My System SpecsSystem Spec

24 Nov 2010   #2

Windows 7 Professional x64


It seems like a hard drive problem is the most likely. I suggest that you test your Seagate drive first with SeaTools: | Seagate

Test your WD drive next: WD Support > Downloads > SATA & SAS > WD Caviar Black
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware
Other than that, all I can suggest is removing some more risky drivers/programs.

Remove Avast with this tool:

Replace it with MSE:

Also remove Comodo, and just use the Windows Firewall instead.

...Summary of the dumps

Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Wed Nov 24 12:34:57.346 2010 (UTC - 5:00)
System Uptime: 0 days 4:42:10.190
BUGCHECK_STR:  0x7a_c000000e
My System SpecsSystem Spec
24 Nov 2010   #3

Windows 7 x64

dupe (delete this post, accidental)
My System SpecsSystem Spec

24 Nov 2010   #4

windows 7 pro 32bit

i put every thing from the BSOD posting instructions,in my system info zip,thanks JK,so is it serious?

also i have Hard disk sentinel pro installed,its telling me my HDD are working well,is this a reliable program?
My System SpecsSystem Spec
24 Nov 2010   #5

Windows 7 Professional x64

I have no experience with that program, so I can't say. Still, though, I recommend the manufacturers' diagnostics.
My System SpecsSystem Spec
24 Nov 2010   #6

windows 7 pro 32bit

the WD showed bad sectors,but was unable to fix it because i was running it in windows ,the WD is where the operating system is.would that cause the shut downs,and should i zero format the WD,and reinstall windows?
My System SpecsSystem Spec
24 Nov 2010   #7

Windows 7 Professional x64

There is no way to repair bad sectors. The best you can do is move the data to good sectors.

Every hard drive is going to have some bad sectors, but I would suggest you RMA the drive.
My System SpecsSystem Spec

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