BSOD while doing nothing.

matt159 · 27 Nov 2010

Having an issue with a bsod while my computer is not doing anything. I need help finding what is causing it and how to fix it. Thanks in advance.
The bsod info is: I also attached the mini dump.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 0000000000000003
BCP2: FFFFFA800D87AC70
BCP3: FFFFFA800D87AC6F
BCP4: FFFFFA800D87AC70
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\112710-29374-01.dmp
C:\Users\Matt\AppData\Local\Temp\WER-164643-0.sysdata.xml

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wish · 27 Nov 2010

I have replied to your first thread here -> Repeating Bsod, doing nothing

matt159 · 27 Nov 2010

Yes, you did that fixed that bsod. Which was a system exception error, but this is bad pool header. The last one was fixed when i updated the nividia drivers. This bsod is caused by something else.

wish · 28 Nov 2010

You don't need to start new thread, if the BSOD continue just attach the new files on next post.
So people here can see your progress from beginning.

Your latest dmp indicated pool corruption, it may cause by 3rd driver. Then you have not follow all my suggestion before, you only update NVidia driver.
Remove sptd and update the other drivers.

wish said:

For troubleshooting purpose, remove Kaspersky and replace it with MSE because MSE could running better in windows kernel.
You may go back to Kaspersky after your Windows have stabled.
http://www.microsoft.com/security_essentials/

Also uninstall Alcohol/Daemon software and remove its driver (sptd.sys) with this tools --> DuplexSecure - Downloads
Because sptd.sys have some issue with win7 and for alternative software you may use MagicISO.

These drivers need to be updated:

Code:

purendis.sys Mon Oct 27 20:31:28 2008 --> Pure Networks, Inc. Network Magic NDIS Relay Driver
pnarp.sys    Mon Oct 27 21:57:00 2008 --> Pure Networks, Inc. Network Magic NDIS Relay Driver
mdmxsdk.sys  Mon Jun 19 14:27:26 2006 --> Conexant Modem Diagnostic Interface x86 Driver
iaStor.sys   Thu Jun 04 18:53:40 2009 --> Intel Storage drivers
nvBridge.kmd Fri Jun 26 14:22:03 2009 --> nVdia compatible vista kernel mode
nvlddmkm.sys Fri Jun 26 15:15:53 2009 -->    nVidia Video drivers
Rt64win7.sys Thu Feb 26 01:04:13 2009 --> realtek NIC driver
RTKVHD64.sys Tue Aug 04 02:50:52 2009 --> realtek HD audio
sptd.sys     Sun Oct 11 13:54:02 2009 --> Remove with SPTDinst

If the problem persist then follow this instruction to collect all necessary data, more than dmp file.
Blue Screen of Death (BSOD) Posting Instructions
- wisnu