Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD When Downloading Files From Internet

28 Nov 2010   #1
Billy123

Windows 7 home premium 64 bit
 
 
BSOD When Downloading Files From Internet

Hi All

I have a Windows 7 laptop (11 months old) and have had no trouble until last week when i tried to download the new IOS 4.2 for my Ipad.I left the PC running, and downloading the file fine, but when i returned, the screen was black with a message saying disk cable loose, no bootable options

I rebooted the PC, and now every time i try to dopnload a file from the internet that is bigger than a couple of MB, it crashes to a BSOD and i get the following failure in Event Viewer:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 28/11/2010 14:53:46
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Billy-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-11-28T14:53:46.613230000Z" />
<EventRecordID>10583</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Billy-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

I've ran chkdsk and it came back fine and also checked the harddrive is plugged in properly (which it is)

Any ideas?

Billy


My System SpecsSystem Spec
.

28 Nov 2010   #2
yowanvista

Windows 8.1 Pro x64
 
 

My System SpecsSystem Spec
28 Nov 2010   #3
Billy123

Windows 7 home premium 64 bit
 
 

Thanks Yowanvista

Uploaded attachments as requested

System has Windows 7 x64, 11 months old (same as laptop) and is OEM as came preinstalled.

This is the second install - about 2 months ago the system began running really slowly after it wouldn't wake up from hyibernate status. Used the Acer E-Recovery tool (Alt & F10) and carried out a clean install.

System has been running fine since then until it crashed downloading IOS 4.2 file for my Ipad.

Anti Virus is MSE (all up to date in terms of virus definitions)

Let me know if you need anything else - appreciate your help!

Billy
My System SpecsSystem Spec
.


28 Nov 2010   #4
yowanvista

Windows 8.1 Pro x64
 
 

For some reason the tool did not collect the dump files, try the alternative method
http://www.sevenforums.com/tutorials...en-forums.html
My System SpecsSystem Spec
28 Nov 2010   #5
Billy123

Windows 7 home premium 64 bit
 
 

Hi

Been checking and it doesn't look like a have a Minidump folder or a Mem.dmp file.

I've checked to make sure system is configured as per the pcicture to capture a Minidump and it all appeared to be there except for the fact mine was capturing kernal rather than the 'Small Memory Dump'. Changed the settings and restarted but still no MiniDump folder.

I've reran the tool and uploaded again - let me know if i am doing something wrong which is a distinct possiblity

Cheers

Billy
My System SpecsSystem Spec
29 Nov 2010   #6
Billy123

Windows 7 home premium 64 bit
 
 

Anyone able to help
My System SpecsSystem Spec
Reply

 BSOD When Downloading Files From Internet




Thread Tools





Similar help and support threads
Thread Forum
BSOD while using the internet heavily (streaming, downloading... etc)
Hi Guys, I got a new PC recently and it's been BSODing ever since I got it, but it's not recording the BSOD messages :S The first time it crashed I pressed any key to stop it writing the BSOD error thinking that it was just because I was installing my games and stuff. I have 64GB RAM so...
BSOD Help and Support
Internet crashes while downloading semi-large files
Hi, I recently had to upgrade my harddrives when I kept getting a "No load past start screen" error. I pinpointed the area to one of the harddrives and replaced it accordingly. After doing a fresh install of the OS and everything, I noticed my computer was a little sluggish and the internet was...
Network & Sharing
BSOD when downloading big files
Hello, I always get BSOD when i'm downloading a huge file like a game or movie (steam, origin, itunes, etc.) Cant figure out the reason why. I have attached the diagnostic tool report. Computer was built September 5th this year, fairly new. BSOD started happening 2 weeks into its life. And...
BSOD Help and Support
BSOD when downloading files with IDM
Experience BSOD when I plug in my W(LAN) to test out my new connection speed. I'm on wireless most of the time but today decided to plug into the LAN instead of wireless. I was downloading some videos over the net and whenever the download speed exceed 6mbps, BSOD appear. Machine wasn't...
BSOD Help and Support
BSOD when I am downloading larger files from the internet. See attach
Hello there, recently I start getting BSOD when download any files larger like 3-5mb from internet, I am not sure why is it happening. I will attach minidump files, would be great if somebody could suggest me something. Many thanks
BSOD Help and Support
BSOD downloading from internet
Asus G53SW Notebook running Windows 7 64 Bit Just had a HDD crash and had to do a reinstall. The HDD was replaced with a Crucial M4 SSD. Received a BSOD which I think read PAGE_POOL_HEADER. I have managed to open the .dmp file and post the contents here: Microsoft (R) Windows...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:40.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App