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Windows 7: Latitude E6510


28 Nov 2010   #1

Windows 7 64 bit Home Premium
 
 
Latitude E6510

I have a dell latitude e6510, it came with windows vista 32 bit. I upgraded the ram to 8 gigs(from 2 gigs) and updated to windows 7 64 bit home premium that i bought via MS student discount store online.

Attached are all the files that the posting rules require. Also, here is what the popup screen read when i restarted the computer after the crash:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF8800437A38C
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\112810-36348-01.dmp
C:\Users\Rohit Saxena\AppData\Local\Temp\WER-16204993-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt

P.S. I posted this before and you guys told me to update my video driver and tablet driver. I updated my video driver but when i tried to right click on my wacom tablet driver and update it, it said it was up to date.

Could this be a hardware issue?

My System SpecsSystem Spec
.

28 Nov 2010   #2

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Quote:
BugCheck 7F, {8, 80050031, 6f8, fffff8800437a38c}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrVSync+64 )
A couple of thoughts...

Run memtest86+ to check memory.

Unplug wacom tablet, and all other usb devices, except mouse and keyboard. I am a little suspicious of USB problems.

Let's try this first and see how it goes.
My System SpecsSystem Spec
29 Nov 2010   #3

Windows 7 64 bit Home Premium
 
 

I will check the memory. I don't have the tablet pluged in! I almost never have it pluged in. Does it mean anything that google chrome keeps crashing?
My System SpecsSystem Spec
.


29 Nov 2010   #4

Windows 7 64 bit Home Premium
 
 

Okay, i just did the Memtest86 and after two passes, there were no errors to be found. So if this isn't a memory issue, what kind of issue could it be?
My System SpecsSystem Spec
29 Nov 2010   #5

Windows 7 64 bit Home Premium
 
 

Quote   Quote: Originally Posted by Lemur View Post
Quote:
BugCheck 7F, {8, 80050031, 6f8, fffff8800437a38c}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrVSync+64 )
A couple of thoughts...

Run memtest86+ to check memory.

Unplug wacom tablet, and all other usb devices, except mouse and keyboard. I am a little suspicious of USB problems.

Let's try this first and see how it goes.
I ran memtest86 twice and they found no errors. As for the wacom tablet, i do not use it at all. The main things i use is my logitech mouse, a western digital external HD and a segate exteral HD.

Could this has something to do with the motherboard or something?
My System SpecsSystem Spec
29 Nov 2010   #6

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Does that include an internal HD? If so, please unplug external drives to test.

Also, memory test should run 6 or 7 times.
My System SpecsSystem Spec
30 Nov 2010   #7

Windows 7 64 bit Home Premium
 
 

I ran the test again except this time i let it do 10 cycles. Also, i am doing these tests with NOTHING plugged into my computer except for a flash drive containing the memtest86+ on it.

So what should i do next?
My System SpecsSystem Spec
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 Latitude E6510




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