BSOD Event 1001 Source Bug Check


  1. Posts : 6
    Windows 7 Ultimate x64
       #1

    BSOD Event 1001 Source Bug Check


    Windows 7
    -x64
    Windows 7 Ultimate
    Full Retail
    System Hardware is all new
    First Install of the OS

    1 x LG 22X DVD Burner - Bulk Black SATA Model GH22LS50 LightScribe Support - OEM
    1 x SAMSUNG EcoGreen F2 HD103SI 1TB 5400 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
    1 x OCZ Signature 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Desktop Memory Model OCZ3SR1333LV4GK
    1 x OCZ Fatal1ty OCZ550FTY 550W ATX12V v2.2 / EPS12V SLI Ready 80 PLUS Certified Modular Active PFC Power Supply
    1 x Intel Core i3-540 Clarkdale 3.06GHz LGA 1156 73W Dual-Core Desktop Processor BX80616I3540
    1 x GIGABYTE GA-H55N-USB3 LGA 1156 Intel H55 HDMI USB 3.0 Mini ITX Intel Motherboard

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000000031, 0xfffffa8003a2f160, 0xfffff8800710e000, 0xfffff8a004a9b4f9). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112910-28984-01.

    I've been dealing with this issue for several days on my own and decided to feed my information to a forum for help.

    The system would randomly stall, reboot, or BSOD. I followed the suggestion of previous forums in which a similar problem was submitted. I updated all the drivers including but not limited to network, video, audio, and chipset directly from the manufacturer website as opposed to the install CD that came with the hardware. The issue seemed to be gone after two days of trying to reproduce the error by running burn tests, playing games, and watching streaming videos. On the third day the machine went Idle for a few hours over night and in the morning a BSOD appeared.

    I've followed the upload rules for BSOD forum posting and you'll find the information zipped and uploaded as an attachment.

    Ran a memtest without any failures.
    Last edited by Mazdem; 29 Nov 2010 at 20:03. Reason: memtest
      My Computer


  2. Posts : 507
    Windows 7 Ultimate x64 SP1
       #2

    Start troubleshooting your problem by removing Norton Symantec Antivirus and replace it with MSE.
    You may go back to Norton after your Windows have stabled.
    http://www.microsoft.com/security_essentials/

    Then 3 dmp point to NTFS_FILE_SYSTEM (24) so I would recommend you to diagnose your hardrive.
    1] Right click Command Prompt → run as admin → chkdsk /f /r
    2] Use manufacture hardrive diagnostic tools → Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

    Another dmp point to BAD_SYSTEM_CONFIG_INFO (74).
    It indicates OS corruption, then you must perform system file checker:
    Right click Command Prompt → run as admin → sfc /scannow

    Update this driver:
    teamviewervpn.sys Thu Dec 13 01:22:09 2007 → TeamViewerVPN Network Adapter

    And turn on your Windows Update.
      My Computer


  3. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #3

    wish said:
    Start troubleshooting your problem by removing Norton Symantec Antivirus and replace it with MSE.
    You may go back to Norton after your Windows have stabled.
    http://www.microsoft.com/security_essentials/

    Then 3 dmp point to NTFS_FILE_SYSTEM (24) so I would recommend you to diagnose your hardrive.
    1] Right click Command Prompt → run as admin → chkdsk /f /r
    2] Use manufacture hardrive diagnostic tools → Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

    Another dmp point to BAD_SYSTEM_CONFIG_INFO (74).
    It indicates OS corruption, then you must perform system file checker:
    Right click Command Prompt → run as admin → sfc /scannow

    Update this driver:
    teamviewervpn.sys Thu Dec 13 01:22:09 2007 → TeamViewerVPN Network Adapter

    And turn on your Windows Update.
    I followed the steps above implicitly. Chkdsk and the Samsung ESTOOL HDD Diagnostics Tools and Utilities confirmed that there was nothing wrong with the HDD. I installed software and items one by one and ran sfc/scannow after each install followed by a restart and another sfc/scannow to check each application for error notices. When I got to Norton Antivirus it did not produce the corrupt files report in sfc/scannow however after a restart and a subsequent sfc/scannow the errors showed themselves. Norton Antivirus seems to be the culprit by way of the Live Update Utility. I'm sticking with the MSE virus protection till I can find a better solution. Any suggestions for better virus programs would be appreciated.

    Thank you for the assist Wish I appreciate you taking the time to help me.
    Last edited by Mazdem; 30 Nov 2010 at 15:32. Reason: Thanks to Wish!
      My Computer


  4. Posts : 507
    Windows 7 Ultimate x64 SP1
       #4

    Glad you have found the culprit
    Hmm for me MSE is good enough to use and never causing problem.
      My Computer


 

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