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Windows 7: Starting Up Black Screen

30 Nov 2010   #1
Hartsbell

Windows 7 Home Premium 64-bit
 
 
Starting Up Black Screen

I'm not very techy and I'm on my moms computer but I got my laptop in August. And I got hit with a virus and I was in the middle of getting rid of it when my laptop shut down and now it seems to be stuck on the "Starting Windows" Page. You know the one where it says "Starting Windows" And it's usually either black or blue with a swirly circle? It's right before you have your login data. Well, I'm on that page and it doesn't seem to want to go past that. I have Windows 7 and I don't know what happened. I ran the Start-Up Repair and I tried starting in Safe Mode but nothings working. Help please?


My System SpecsSystem Spec
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30 Nov 2010   #2
yowanvista

Windows 10 Pro x64
 
 

Use Kaspersky Rescue Disk

Or do a scan of Malwarebytes in safe mode, if booting into safe mode odes not work try the above suggestion
My System SpecsSystem Spec
30 Nov 2010   #3
JDobbsy1987

Windows 8.1 Pro x64
 
 

Hi Hartsbell and welcome to SevenForums,

When you started in Safe Mode, did it get past the "Starting Windows" screen?

Regards,
JDobbsy1987
My System SpecsSystem Spec
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30 Nov 2010   #4
Hartsbell

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by yowanvista View Post
Use Kaspersky Rescue Disk

Or do a scan of Malwarebytes in safe mode, if booting into safe mode odes not work try the above suggestion
Before my computer shut down I did a Malwarebytes scan and then it shut down suddenly and since then it hasn't started back up.
My System SpecsSystem Spec
30 Nov 2010   #5
Hartsbell

Windows 7 Home Premium 64-bit
 
 

To JDobbsy1987 I trired starting in Safe Mode and it's stuck at the "Loading Windows Files" page.
My System SpecsSystem Spec
30 Nov 2010   #6
yowanvista

Windows 10 Pro x64
 
 

Quote   Quote: Originally Posted by Hartsbell View Post
To JDobbsy1987 I trired starting in Safe Mode and it's stuck at the "Loading Windows Files" page.
Then try the kaspersky rescue disk posted in the first post
My System SpecsSystem Spec
Reply

 Starting Up Black Screen




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