New Day, New BSOD

arbitrob · 30 Nov 2010

A few days ago, my computer stopped working and wouldn't reboot. Because I had been getting some BSODs and all of my data was backed up, I chose to do a factory reset. Since then, I have been on live chat support with HP for a couple of hours, updated the BIOS, installed all of the Windows Updates I could (except one that keeps getting left off when my system is recovered over and over again), updated my drivers from the HP website, reseated my RAM modules, restarted with each RAM module on its own (without incident), run the Hard Drive and RAM tests in the BIOS shell (both of which found no problems), slaughtered a chicken, and smoked a turkey.

I'm still getting BSODs and/or randomly not being able to get my computer to boot and/or resume from a hibernation state. I'm hoping you can help.

I'm running Windows 7 Professional 64 bit (OEM). I bought the system in January, 2010. I reinstalled the OS (if this counts) when I did the factory reset just last week, on November 24th.

Although I only have 3 dump files in my minidump directory, I have had at least 10 BSODs since the factory reset.

Thanks in advance for any help/advice you can give. I'm still under warranty for about 6 weeks, so I'm more than willing to put that warranty to use if you just tell me this thing is a POS.

Cheers!
Rob

wish · 01 Dec 2010

Hello,
Your Synaptic Touch Pad Driver was involved on the crash, so I suggest you to reinstall or update that driver. → Drivers | Synaptics

Code:

BugCheck 3D, {fffff8800b11b070, 0, 0, fffff88004236be3}
Unable to load image \SystemRoot\system32\DRIVERS\SynTP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by : SynTP.sys ( SynTP+36be3 )

Then update these drivers as well:

Code:

iirsp.sys    Tue Dec 13 13:47:54 2005  ->    Intel Raid StorPort Driver
nfrd960.sys  Tue Jun 06 14:11:48 2006 -> IBM ServeRAID Controller Driver
lsi_fc.sys   Tue Dec 09 14:46:09 2008 -> LSI Logic Fusion-MPT FC Driver (StorPort)

arc.sys      Thu May 24 14:27:55 2007 -> Adaptec RAID Storport Driver
adpu320.sys  Tue Feb 27 16:04:15 2007 -> Adaptec .NET Ultra320 Driver
adpahci.sys  Tue May 01 10:30:09 2007 -> Adaptec Windows SATA Storport Driver
adp94xx.sys  Fri Dec 05 15:54:42 2008 -> Adaptec HostRAID SAS Driver

sisraid4.sys Wed Oct 01 14:56:04 2008 -> SiS AHCI Stor-Miniport Driver
SiSRaid2.sys Wed Sep 24 11:28:20 2008 -> SiS RAID Stor Miniport Driver

nvraid.sys   Tue May 19 23:39:40 2009 -> nVidia nForce RAID Driver
nvstor.sys   Tue May 19 23:45:37 2009 -> nVidia Storage Drivers

Rt64win7.sys Fri May 22 07:52:30 2009 -> Realtek NIC driver
RTKVHD64.sys Fri May 22 11:04:20 2009 -> Realtek HD audio driver