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Windows 7: Constant Crashing

01 Dec 2010   #1

Windows 7 Home Premium 64Bit
 
 
Constant Crashing

Hey Guys,

I was wandering if anyone had any advice on the following? I recently had a major boot issue with my PC and after much installing, formatting HDD and reinstalling my OS (Windows 7), I came to the conclusion that it was time for a hardware overhall.

I'd been getting some BSOD relating to RAM (PAGE_FAULT_IN_NONPAGED_AREA) and some IRQL BSOD's too, so I figured it was time to replace both the Hard Drive and the RAM, as these were the usual suspects when it came to crashes.

However, I'm now getting STOP BSOD's for 0000007E and 00000124, which I'm pretty sure is graphics related. This would also tie in with some other issues I've been having, namely with Flash crashing intermittantly and with several Games that I've not been able to play past 20 minutes max, before 'an unexpected error' occurs and it crashes to desktop, normally to be followed with a BSOD if it's not already done so.

Now, I've done the usual of reinstalling drivers and completing memtest just to be sure however as this is a brand new HD and a completely new install of Windows 7, I'm going to assume that the prime suspect here is in fact the Graphics card and not the HD, BUT... I have been known to be wrong so my question is; Am I missing something obvious here? Is there something more I can do software wise, before changing the hardware and is the problem what I think it is?

I can supply a list of the BSOD STOP codes if needed and my system specs are enclosed below:

Windows 7 64bit
G-Force GTX260
Quad Core Q9400
4GB RAM
WD VelociRaptor WD3000BLFS 300GB 2.5" Hard Drive SATAII 10000rpm 16MB Cache
nForce 750i SLI Motherboard

If there's any advice that anyone can give, I would be eternally grateful.

My System SpecsSystem Spec
.

01 Dec 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by alphabeat View Post
Hey Guys,

I was wandering if anyone had any advice on the following? I recently had a major boot issue with my PC and after much installing, formatting HDD and reinstalling my OS (Windows 7), I came to the conclusion that it was time for a hardware overhall.

I'd been getting some BSOD relating to RAM (PAGE_FAULT_IN_NONPAGED_AREA) and some IRQL BSOD's too, so I figured it was time to replace both the Hard Drive and the RAM, as these were the usual suspects when it came to crashes.

However, I'm now getting STOP BSOD's for 0000007E and 00000124, which I'm pretty sure is graphics related. This would also tie in with some other issues I've been having, namely with Flash crashing intermittantly and with several Games that I've not been able to play past 20 minutes max, before 'an unexpected error' occurs and it crashes to desktop, normally to be followed with a BSOD if it's not already done so.

Now, I've done the usual of reinstalling drivers and completing memtest just to be sure however as this is a brand new HD and a completely new install of Windows 7, I'm going to assume that the prime suspect here is in fact the Graphics card and not the HD, BUT... I have been known to be wrong so my question is; Am I missing something obvious here? Is there something more I can do software wise, before changing the hardware and is the problem what I think it is?

I can supply a list of the BSOD STOP codes if needed and my system specs are enclosed below:

Windows 7 64bit
G-Force GTX260
Quad Core Q9400
4GB RAM
WD VelociRaptor WD3000BLFS 300GB 2.5" Hard Drive SATAII 10000rpm 16MB Cache
nForce 750i SLI Motherboard

If there's any advice that anyone can give, I would be eternally grateful.
These (PAGE_FAULT_IN_NONPAGED_AREA) and some IRQL BSOD's too) are not always caused by ram. Also probably not the GPU

If you can get us the actual DMP file we can tell you

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

My System SpecsSystem Spec
01 Dec 2010   #3

Windows 7 Home Premium 64Bit
 
 

Sorry, Windows 7 fail. I had to remember my basics on Admin privileges Vs. DMP files. Enclosed should be the information you need, if there's anything missing please let me know.

P.S. Thank you for taking the time to look at this for me, it's much appreciated
My System SpecsSystem Spec
.


02 Dec 2010   #4

Windows 7 Home Premium 64Bit
 
 

I've had another BSOD with a 0x00000124 STOP error. I've enclosed an image of the Error Parameter via my .dmp reader if anyone's interested.

Reading up on it, I'm positive that it has something to do with either my Graphics card and/or my motherboard, possibly my network drivers.

If anyone has any advice, I'd be more than grateful.

[IMG]file:///C:/Users/ZACK%7E1.GRA/AppData/Local/Temp/moz-screenshot.png[/IMG][IMG]file:///C:/Users/ZACK%7E1.GRA/AppData/Local/Temp/moz-screenshot-1.png[/IMG]
My System SpecsSystem Spec
04 Dec 2010   #5

Windows 7 Home Premium 64Bit
 
 

This is a bump, but also an update. After looking through the .dmp files I've noticed that two threads are common, namely that ntoskrnl.exe and hal.dll are always present in the filenames of the relevant crash logs.

Secondly, that I cannot complete a full scan of my PC using Kaspersky to check for Viruses as it will always Blue Screen before completion.

I've also had a PAGE_FAULT_IN_NON_PAGED_AREA BSOD that I am loathe to blame the RAM for as it is Brand New and after Mem Testing all RAM sticks that I own, nothing conclusive regarding Hardware issues has ever been made apparant.

I'm now more certain than ever that this relates to a Motherboard issue or Graphics card issue, but I really need some support in verifying this.
My System SpecsSystem Spec
04 Dec 2010   #6

Windows 8.1 Pro x64
 
 

Seems Steam(Steam.exe) was running when your computer crashed, uninstall it

Code:
BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Steam.exe

CURRENT_IRQL:  f
My System SpecsSystem Spec
04 Dec 2010   #7

Windows 7 Home Premium 64Bit
 
 

Can do, uninstalling now...
My System SpecsSystem Spec
04 Dec 2010   #8

Windows 7 Home Premium 64Bit
 
 

It looks like I also have some issues with Kaspersky as well.

There's 3 .dmp files that Kaspersky keeps trying to send to Kaspersky lab.

Should I uninstall this as well?
My System SpecsSystem Spec
04 Dec 2010   #9

Windows 7 Ultimate x86 SP1
 
 

Yes, uninstall Kaspersky then replace it with MSE.
http://www.microsoft.com/security_essentials/

Update your nVidia Storage DriversDrivers - Download NVIDIA Drivers
nvmf6264.sys Thu Jul 30 16:48:18 2009
nvstor.sys Tue May 19 23:45:37 2009
nvstor64.sys Tue Aug 04 17:31:07 2009
My System SpecsSystem Spec
04 Dec 2010   #10

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by alphabeat View Post
It looks like I also have some issues with Kaspersky as well.

There's 3 .dmp files that Kaspersky keeps trying to send to Kaspersky lab.

Should I uninstall this as well?
If you want to keep kaspersky, do a repair install of its installation, this will fix any error with it. Or download the latest version 11.0.1.400(a.b.c) which fixes the kl1.sys BSOD http://www.kaspersky.com/productupdates

Attachment 120477
My System SpecsSystem Spec
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