Computer Crashes Randomly with BCCode: 7f


  1. Posts : 10
    Windows 7 Home Standard 64bit
       #1

    Computer Crashes Randomly with BCCode: 7f


    My computer randomly crashes with absolutely no warning. I sometimes obtain a BSOD, but usually the crash is so sudden that not even that appears. After the crash the computer restarts on its own. It also tends to happen when I leave the computer without putting it to sleep first, but has happened while I am using it as well.

    Also, there have been new symptoms and new error codes appearing recently. My wireless mouse sometimes randomly stops working. Here is a sample:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050031
    BCP3: 00000000000006F8
    BCP4: FFFFF80002E93EC0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050031
    BCP3: 00000000000006F8
    BCP4: FFFFF80002E3FEC0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\102810-20451-01.dmp
    C:\Users\Eric\AppData\Local\Temp\WER-416132-0.sysdata.xml

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: fe
    BCP1: 0000000000000008
    BCP2: 0000000000000006
    BCP3: 000000000000000B
    BCP4: FFFFFA8009694000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\111010-19780-01.dmp
    C:\Users\Eric\AppData\Local\Temp\WER-42198-0.sysdata.xml

    BCCode: fe
    BCP1: 0000000000000008
    BCP2: 0000000000000006
    BCP3: 000000000000000B
    BCP4: FFFFFA8009E7B000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\111010-19312-01.dmp
    C:\Users\Eric\AppData\Local\Temp\WER-46332-0.sysdata.xml

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA8006474A00
    BCP3: FFFFF800045FD518
    BCP4: FFFFFA8009B76650
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\112910-18080-01.dmp
    C:\Users\Eric\AppData\Local\Temp\WER-54584-0.sysdata.xml

    The system is 64-bit. I am running the original OS. It is OEM. The hardware and OS installation are both a little over 2 months old. I have not needed to re-install the OS.
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #2

    error code 9F, DRIVER_POWER_STATE_FAILURE. Usual causes: Device driver.
    Code:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02e67000 PsLoadedModuleList = 0xfffff800`030a4e50
    Debug session time: Mon Nov 29 01:32:26.413 2010 (GMT-5)
    System Uptime: 0 days 3:06:37.568
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa8006474a00, fffff800045fd518, fffffa8009b76650}
    
    *** WARNING: Unable to verify timestamp for usbvideo.sys
    *** ERROR: Module load completed but symbols could not be loaded for usbvideo.sys
    Probably caused by : usbvideo.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8006474a00, Physical Device Object of the stack
    Arg3: fffff800045fd518, Functional Device Object of the stack
    Arg4: fffffa8009b76650, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  fffffa8009b76650
    
    DEVICE_OBJECT: fffffa8009ab3800
    
    DRIVER_OBJECT: fffffa8009ad4060
    
    IMAGE_NAME:  usbvideo.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b8f39d9
    
    MODULE_NAME: usbvideo
    
    FAULTING_MODULE: fffff8800423e000 usbvideo
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002f46273 to fffff80002ed7740
    
    STACK_TEXT:  
    fffff800`045fd4c8 fffff800`02f46273 : 00000000`0000009f 00000000`00000003 fffffa80`06474a00 fffff800`045fd518 : nt!KeBugCheckEx
    fffff800`045fd4d0 fffff800`02ee329e : fffff800`045fd600 fffff800`045fd600 00000000`00000002 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292b0
    fffff800`045fd570 fffff800`02ee2dd6 : fffffa80`0994b840 fffffa80`0994b840 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
    fffff800`045fd5e0 fffff800`02ee34be : 0000001a`12455fce fffff800`045fdc58 00000000`000af3dc fffff800`03055e08 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`045fdc30 fffff800`02ee2cb7 : 00000004`1050ebc3 00000004`000af3dc 00000004`1050eb1a 00000000`000000dc : nt!KiTimerExpiration+0x1be
    fffff800`045fdcd0 fffff800`02edfeea : fffff800`03051e80 fffff800`0305fc40 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
    fffff800`045fdd80 00000000`00000000 : fffff800`045fe000 fffff800`045f8000 fffff800`045fdd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_usbvideo.sys
    
    BUCKET_ID:  X64_0x9F_IMAGE_usbvideo.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmtsmn
    start             end                 module name
    fffff880`04a56000 fffff880`04a94000   1394ohci 1394ohci.sys Wed Oct 14 23:35:12 2009 (4AD69870)
    fffff880`00f7a000 fffff880`00fd1000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`01a00000 fffff880`01a8a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`04a94000 fffff880`04aaa000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`0127f000 fffff880`0128a000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`01231000 fffff880`0123a000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`0123a000 fffff880`01264000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`06344000 fffff880`06365000   AtiHdmi  AtiHdmi.sys  Wed Sep 30 09:54:46 2009 (4AC36326)
    fffff880`02fc9000 fffff880`02ff5000   atikmpag atikmpag.sys Fri Jan 22 08:07:54 2010 (4B59A32A)
    fffff880`04aae000 fffff880`050f2000   atipmdag atipmdag.sys Fri Jan 22 08:46:46 2010 (4B59AC46)
    fffff880`00dbb000 fffff880`00dc7000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
    fffff880`044c8000 fffff880`044cf000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`02f92000 fffff880`02fa3000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff880`07bb2000 fffff880`07bd0000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
    fffff960`00690000 fffff960`006b7000   cdd      cdd.dll      unavailable (00000000)
    fffff880`04295000 fffff880`042b2000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
    fffff880`04468000 fffff880`04492000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00eba000 fffff880`00f7a000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`01aae000 fffff880`01ac0000   circlass circlass.sys Mon Jul 13 20:06:34 2009 (4A5BCC0A)
    fffff880`01bbd000 fffff880`01bed000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00d15000 fffff880`00d73000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`053a8000 fffff880`053ac500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
    fffff880`01354000 fffff880`013c7000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`00ff1000 fffff880`00ffa000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`053ad000 fffff880`053bd000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`063ef000 fffff880`063fd000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`0583f000 fffff880`058692a0   CtClsFlt CtClsFlt.sys Mon Jun 15 01:06:41 2009 (4A35D6E1)
    fffff880`02f74000 fffff880`02f92000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`02f65000 fffff880`02f74000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`01ba7000 fffff880`01bbd000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`063a2000 fffff880`063c4000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`07aa3000 fffff880`07ab6000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`07899000 fffff880`07aa3000   dump_iaStor dump_iaStor.sys Wed Mar 03 21:51:31 2010 (4B8F2033)
    fffff880`07ab6000 fffff880`07ac2000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`02e00000 fffff880`02ef4000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
    fffff880`05128000 fffff880`0516e000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
    fffff880`053bd000 fffff880`053f6000   facap    facap.sys    Wed Sep 24 22:34:31 2008 (48DAF8B7)
    fffff880`050f2000 fffff880`05128000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
    fffff880`012d6000 fffff880`012ea000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`0128a000 fffff880`012d6000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`0142b000 fffff880`01435000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`01b6d000 fffff880`01ba7000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
    fffff880`01788000 fffff880`017d2000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff880`0537c000 fffff880`05389000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
    fffff800`02e1e000 fffff800`02e67000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`0516e000 fffff880`05192000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
    fffff880`06290000 fffff880`062a9000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`0627f000 fffff880`06290000   hidir    hidir.sys    Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`062a9000 fffff880`062b1080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`063e1000 fffff880`063ef000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
    fffff880`042b2000 fffff880`0437a000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
    fffff880`01b64000 fffff880`01b6d000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`052eb000 fffff880`05309000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`01027000 fffff880`01231000   iaStor   iaStor.sys   Wed Mar 03 21:51:31 2010 (4B8F2033)
    fffff880`05389000 fffff880`0539f000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`05289000 fffff880`052eb000   itecir   itecir.sys   Tue Jul 13 05:50:47 2010 (4C3C36F7)
    fffff880`05223000 fffff880`05289000   k57nd60a k57nd60a.sys Tue Jun 08 07:40:13 2010 (4C0E2C1D)
    fffff880`05309000 fffff880`05318000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`062b2000 fffff880`062c0000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff800`00b9f000 fffff800`00ba9000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`00c76000 fffff880`00cb9000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
    fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`0175d000 fffff880`01788000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`05211000 fffff880`05216200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`0426c000 fffff880`04281000   LHidFilt LHidFilt.Sys Thu Mar 18 04:51:17 2010 (4BA1E985)
    fffff880`07b18000 fffff880`07b2d000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`04281000 fffff880`04295000   LMouFilt LMouFilt.Sys Thu Mar 18 04:51:24 2010 (4BA1E98C)
    fffff880`07ad0000 fffff880`07af3000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`00cbd000 fffff880`00d01000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
    fffff880`07ac2000 fffff880`07ad0000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`0536d000 fffff880`0537c000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`062c0000 fffff880`062cd000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`00c5c000 fffff880`00c76000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`04492000 fffff880`044bf000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
    fffff880`07bd0000 fffff880`07be8000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
    fffff880`07800000 fffff880`0782d000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
    fffff880`0782d000 fffff880`0787b000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
    fffff880`0437a000 fffff880`0439d000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
    fffff880`01264000 fffff880`0126f000   msahci   msahci.sys   Fri Nov 13 23:36:50 2009 (4AFE33E2)
    fffff880`0452d000 fffff880`04538000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00fda000 fffff880`00fe4000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`07b16000 fffff880`07b17c00   MSPCLOCK MSPCLOCK.sys Mon Jul 13 20:00:17 2009 (4A5BCA91)
    fffff880`07b14000 fffff880`07b15a80   MSPQM    MSPQM.sys    Mon Jul 13 20:00:17 2009 (4A5BCA91)
    fffff880`012f6000 fffff880`01354000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`02f5a000 fffff880`02f65000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`01b52000 fffff880`01b64000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`0160b000 fffff880`016fd000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`05217000 fffff880`05223000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`07b80000 fffff880`07b93000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
    fffff880`013c7000 fffff880`013f6000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`0632f000 fffff880`06344000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`04200000 fffff880`0420f000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`04574000 fffff880`045b9000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`016fd000 fffff880`0175d000   NETIO    NETIO.SYS    Thu Apr 08 22:43:59 2010 (4BBE946F)
    fffff880`05875000 fffff880`05ff7000   NETwNs64 NETwNs64.sys Wed Jul 14 07:42:54 2010 (4C3DA2BE)
    fffff880`04538000 fffff880`04549000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`02f4e000 fffff880`02f5a000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff800`02e67000 fffff800`03443000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
    fffff880`01445000 fffff880`015e8000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`044bf000 fffff880`044c8000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`07b2d000 fffff880`07b80000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
    fffff880`045c2000 fffff880`045e8000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`00da6000 fffff880`00dbb000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00d73000 fffff880`00da6000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`0126f000 fffff880`0127f000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`0141a000 fffff880`0142b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`0439d000 fffff880`04443000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
    fffff880`06365000 fffff880`063a2000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00d01000 fffff880`00d15000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`012ea000 fffff880`012f5e00   PxHlpa64 PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
    fffff880`01a8a000 fffff880`01aae000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`017d2000 fffff880`017ed000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`01000000 fffff880`01021000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`00ddc000 fffff880`00df6000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`02efd000 fffff880`02f4e000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`04512000 fffff880`0451b000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`0451b000 fffff880`04524000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`04524000 fffff880`0452d000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`01b18000 fffff880`01b52000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`05826000 fffff880`0583f000   rimspe64 rimspe64.sys Wed Jul 01 19:54:49 2009 (4A4BF749)
    fffff880`0580d000 fffff880`05826000   risdpe64 risdpe64.sys Wed Jul 01 05:31:57 2009 (4A4B2D0D)
    fffff880`04a00000 fffff880`04a56000   rixdpe64 rixdpe64.sys Sat Jul 04 06:27:00 2009 (4A4F2E74)
    fffff880`07b93000 fffff880`07bab000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`0787b000 fffff880`07886000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`01b10000 fffff880`01b18000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`0a6ff000 fffff880`0a795000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
    fffff880`0a698000 fffff880`0a6ff000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
    fffff880`0a659000 fffff880`0a686000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
    fffff880`05200000 fffff880`05210d00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
    fffff880`06200000 fffff880`0627f000   stwrt64  stwrt64.sys  Thu Jan 21 05:15:11 2010 (4B58292F)
    fffff880`053f6000 fffff880`053f7480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff880`05318000 fffff880`0536b000   SynTP    SynTP.sys    Thu Apr 22 19:11:30 2010 (4BD0D7A2)
    fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
    fffff880`0a686000 fffff880`0a698000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
    fffff880`04567000 fffff880`04574000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`04549000 fffff880`04567000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`0422a000 fffff880`0423e000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff960`004c0000 fffff960`004ca000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`02fa3000 fffff880`02fc9000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
    fffff880`07bab000 fffff880`07bb2000   TurboB   TurboB.sys   Mon Nov 02 15:47:34 2009 (4AEF4566)
    fffff880`017ed000 fffff880`017ff000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`063c4000 fffff880`063e1000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
    fffff880`0536b000 fffff880`0536cf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`05192000 fffff880`051a3000   usbehci  usbehci.sys  Fri Dec 04 02:26:02 2009 (4B18B98A)
    fffff880`062d5000 fffff880`0632f000   usbhub   usbhub.sys   Fri Dec 04 02:26:39 2009 (4B18B9AF)
    fffff880`051a3000 fffff880`051f9000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`0423e000 fffff880`0426b200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
    fffff880`00fe4000 fffff880`00ff1000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`044cf000 fffff880`044dd000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`044dd000 fffff880`04502000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`00dc7000 fffff880`00ddc000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`01ac4000 fffff880`01b10000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`05800000 fffff880`0580d000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
    fffff880`045e8000 fffff880`045fe000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
    fffff880`0420f000 fffff880`0422a000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`04502000 fffff880`04512000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00ea4000 fffff880`00eb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`045b9000 fffff880`045c2000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff960`00020000 fffff960`0032f000   win32k   win32k.sys   unavailable (00000000)
    fffff880`0539f000 fffff880`053a8000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`00fd1000 fffff880`00fda000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`07af3000 fffff880`07b14000   WudfPf   WudfPf.sys   Fri Jan 15 02:32:54 2010 (4B501A26)
    
    Unloaded modules:
    fffff880`0bc23000 fffff880`0bc94000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`01bed000 fffff880`01bfb000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`0424b000 fffff880`04455000   dump_iaStor.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`04455000 fffff880`04468000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    I see the following outdated drivers loaded on your system; the one in red font is quite obsolete. Out of date drivers can and do cause BSOD's. Update these drivers starting with the one in red font.
    CtClsFlt.sys Mon Jun 15 01:06:41 2009 - Creative Camera Class Upper Filter Driver. Creative Worldwide Support. Update this driver.

    facap.sys Wed Sep 24 22:34:31 2008 - faCap WebCam Capture, Fast Access?, Sensible Vision. Sensible Vision - Support. Update this driver or uninstall the software.

    rimspe64.sys Wed Jul 01 19:54:49 2009 - Ricoh-PCIe-Memory-Stick-Host-Controller. Downloads | Ricoh Global. Update this driver.

    risdpe64.sys Wed Jul 01 05:31:57 2009 - Ricoh-SD/MMC-Host-Controller. Downloads | Ricoh Global.

    rixdpe64.sys Sat Jul 04 06:27:00 2009 - Ricoh-Multi-Card-Reader-Driver. Downloads | Ricoh Global.
    Update these drivers, reboot and let's see how your systems does. Update us and let us know. If you get another BSOD, upload it and we will go from there.
      My Computer


  3. Posts : 10
    Windows 7 Home Standard 64bit
    Thread Starter
       #3

    CarlTR6 said:
    Update these drivers, reboot and let's see how your systems does. Update us and let us know. If you get another BSOD, upload it and we will go from there.
    I went into the device manager and tried to update them but Windows tells me "Windows has determined the driver software for your device is up to date". Using the web site links is giving me a great deal of difficulty. The device manager doesn't seem to tell me anything more than "Integrated Webcam", and when I tried clicking on "Learn how to identify your product", I was given a website in Japanese.
      My Computer


  4. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #4

    Generally, it is better to go to the manufacturers' websites, search for the updates, download them to your desktop and install them. The webcam driver may work OK. It is a Vista driver and some Vista drivers work fine with Win 7. The driver most likely to be giving you trouble is facap.sys. Though I am not sure, I think this driver belongs to software, maybe Fast Access by Sensible Vision. If this is correct, Fast Access is face recognition software which uses your webcam. You can try searshing their website to see if there is an update for the driver or you cn email their support folks.

    You can rename this driver. Using Windows Explorer, navigate to C:\Windows\System32\Drivers, locate this driver file and rename it from .sys to .old. Reboot and this driver will not load. This method will break whatever software (or hardware) the driver is associated with.
      My Computer


  5. Posts : 10
    Windows 7 Home Standard 64bit
    Thread Starter
       #5

    CarlTR6 said:
    Generally, it is better to go to the manufacturers' websites, search for the updates, download them to your desktop and install them. The webcam driver may work OK. It is a Vista driver and some Vista drivers work fine with Win 7. The driver most likely to be giving you trouble is facap.sys. Though I am not sure, I think this driver belongs to software, maybe Fast Access by Sensible Vision. If this is correct, Fast Access is face recognition software which uses your webcam. You can try searshing their website to see if there is an update for the driver or you cn email their support folks.
    I'll try doing this.

    CarlTR6 said:
    You can rename this driver. Using Windows Explorer, navigate to C:\Windows\System32\Drivers, locate this driver file and rename it from .sys to .old. Reboot and this driver will not load. This method will break whatever software (or hardware) the driver is associated with.
    Fast Access is indeed a program I use. It loads automatically at start-up. Should I disable it from start-up as well if I rename the driver, or is this unnecessary?
      My Computer


  6. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #6

    You should definitely disable it from startup. See if you can update the program. Fast Access is not listed as a Windows 7 compatible program on the Microsoft site: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads. Your best course of action is to completely uninstall this software and find software that is Win 7 compatible.
      My Computer


 

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