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Windows 7: Windows does not boot. Please help

02 Dec 2010   #1

Windows 7 Home Premium 32bit
 
 
Windows does not boot. Please help

Just yesturday my computer programs began freezing and not responding on me until the computer completely froze so I restarted.

After that when I try to boot up my computer, after loading the compact logo the screen turns black after that.

So I used system restore, back up my data and reverted back to "out of box" setting. Everything was fine until it began freezing again.

So I restarted again, this time it holds at the "windows is starting up logo". I did a diagonostic and it said that the Short DSP or whatever it was failed. I tried going to the system recovery options but it doesn't load. It just shows background and no windows.

Could someone help me please?

My System SpecsSystem Spec
02 Dec 2010   #2

Windows 8.1 Pro x64
 
 

My System SpecsSystem Spec
02 Dec 2010   #3

Windows 7 Professional 64bit
 
 

I would remove the HD, put it in an external enclosure, boot a good computer and run chkdsk /r on the drive.
My System SpecsSystem Spec
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02 Dec 2010   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

For successive freezing, I would recommend to check the rams first . Remove the rams , clean the edges and insert those again . It should boot up now .
My System SpecsSystem Spec
02 Dec 2010   #5

Windows 7 Home Premium 32bit
 
 

If i failed to mention before the computer i have is a compaq intel laptop
Quote   Quote: Originally Posted by yowanvista View Post
I can't because the windows for the restore screen doesn't appear. It just shows the background, like i said before. "I would remove the HD, put it in an external enclosure, boot a good computer and run chkdsk /r on the drive" Can you please explain how this would work please? I'm kind of a noob
My System SpecsSystem Spec
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 Windows does not boot. Please help





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