BSOD ntfs.sys Win7


  1. Posts : 3
    Windows 7 Home Premium 64 bit
       #1

    BSOD ntfs.sys Win7


    I hate that my first post has to be a request for help, but here it goes.

    I have an HP Pavilion dv7 notebook. Twice over the last week it has given me the BSOD, the message only stays up briefly, but one thing I have caught is a reference to ntfs.sys. The system then tries reboot, but says it cannot find a hard drive, the diagnostic tools and BIOS all say no HDD. Powering down and back up normally will get me back to windows.

    System info:
    HP Pavilion dv7
    Windows 7 Home Premium x64, OEM
    System age is about 3 months, same goes for the OS
    No OS reinstalls

    I have attached the necessary output.

    Thanks in advance.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    sig331 said:
    I hate that my first post has to be a request for help, but here it goes.

    I have an HP Pavilion dv7 notebook. Twice over the last week it has given me the BSOD, the message only stays up briefly, but one thing I have caught is a reference to ntfs.sys. The system then tries reboot, but says it cannot find a hard drive, the diagnostic tools and BIOS all say no HDD. Powering down and back up normally will get me back to windows.

    System info:
    HP Pavilion dv7
    Windows 7 Home Premium x64, OEM
    System age is about 3 months, same goes for the OS
    No OS reinstalls

    I have attached the necessary output.

    Thanks in advance.

    No DMP included try this method

    If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    zigzag3143 said:

    No DMP included try this method

    If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
    Odd, the minidump folder does not exist on this machine. Maybe windows isn't catching the crash?
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    sig331 said:
    zigzag3143 said:

    No DMP included try this method

    If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
    Odd, the minidump folder does not exist on this machine. Maybe windows isn't catching the crash?

    Try configuring your control panel like this pic
    Last edited by zigzag3143; 26 Jan 2011 at 03:53.
      My Computer


  5. Posts : 3
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    The write event log option is already checked.
      My Computer


 

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