Driver BSOD


  1. Posts : 14
    win 7 64
       #1

    Driver BSOD


    New system. Just BSod and at the top it said something about a driver. I could not read fast enough.

    Win 7 x64

    Please Help

    CK
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    These crashes were caused by RTKVHD64.SYS, related to Realtek High Definition Audio Function Driver

    Upadate the driver Realtek



    Code:
    BugCheck D5, {fffff98001f42d60, 0, fffff88005eefef6, 0}
    
    Unable to load image \SystemRoot\system32\drivers\RTKVHD64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RTKVHD64.sys
    *** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
    
    Could not read faulting driver name
    Probably caused by : RTKVHD64.sys ( RTKVHD64+d9ef6 )
      My Computer


  3. Posts : 14
    win 7 64
    Thread Starter
       #3

    Thank you, I am updating the driver from the realtek site. They say on the site that they are supplying a generalized driver. Is there any way to get the specific driver for my audio chip? the one which caused the bsod is from the Mobo manufacturer.

    Will post back with results
      My Computer


  4. Posts : 14
    win 7 64
    Thread Starter
       #4

    Just BSOD again?


    I installed newest drivers from realtek site. It still bsod.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d5
    BCP1: FFFFF98002B3AD60
    BCP2: 0000000000000000
    BCP3: FFFFF880063D3E7A
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    here's the info, minidump attached

    Thanks,

    CK
      My Computer


  5. Posts : 14
    win 7 64
    Thread Starter
       #5

    just had another. It said rtkhd64... which indicates it is still the realtek x64 hd audio driver. WTF!

    Anyone with any ideas? please help
      My Computer


  6. Posts : 14
    win 7 64
    Thread Starter
       #6

    Even though no one has responded to my last post I will update.

    I have fixed the system, just deleted the driver for rtk and am using the default windows sound driver.

    Driver verifier enabled and Gaming and no BSOD. Close the thread as solved.


    Thanks
      My Computer


 

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